Focus groups with AI agents

Run AI-moderated focus group discussions with multiple synthetic personas.

Focus groups let you simulate multi-participant discussions using AI personas. Create a group of personas with different backgrounds and watch them discuss your research topic, generating diverse perspectives and debate.

testingaifocus-groupsqualitative10-20 minutesIntermediateResearchersProduct teamsUX teams

Steps

  1. Open Focus Groups
    From Home, filter your studies by AI focus groups, or click the AI focus group tile under Start a study, to open the focus groups page. Click New Focus Group.
  2. Step 1: Describe your research question
    In the Brief step, write what you want to find out. Click Draft the guide to have AI write discussion topics and probe questions for you (uses a small number of credits), or continue and write them yourself.
  3. Step 2: Write a discussion guide
    In the Guide step, add up to 5 discussion topics. For each topic, write a main question and optional probe questions (up to 5 probes per topic). Set a round limit per topic to control discussion depth. Optionally attach a stimulus (title and content) to give all participants shared context for the discussion.
  4. Step 3: Select participants
    In the People step, choose 2-6 AI personas to participate. Use existing personas from the AI Personas page or create new ones. To ground the discussion in real data, pick respondents marked Real answers: digital twins built from their answers to an earlier survey. Each participant is color-coded for easy identification in the transcript.
  5. Step 4: Configure the session
    In the Review step, open Session settings to choose the AI model, set a moderator style (neutral, challenging, or empathetic), pick a group dynamic (natural, debate, or consensus), and set the maximum number of rounds (5-50).
  6. Review the transcript and summary
    Watch the discussion unfold in a color-coded, real-time transcript with topic dividers. When the session completes, an AI-generated summary highlights key themes, points of agreement and disagreement, notable quotes, and per-participant analysis.

Focus groups complement synthetic testing by generating qualitative discussion rather than individual survey responses.

Each persona brings a unique perspective shaped by their demographics, attitudes, and background. The AI moderator decides who speaks next and steers the conversation based on your discussion guide.

After the session, an auto-generated summary includes key themes, points of consensus and conflict, notable participant quotes, and a per-participant analysis showing key contributions and stance evolution.

Stimulus support: Attach a stimulus (title and content) to a focus group session to give all participants shared context. The stimulus text is shown to every participant and the moderator, grounding the discussion in a specific concept, ad, or product description.

Grounded respondents (digital twins): Instead of generic AI personas, you can add grounded participants: respondents from a previous survey who have a digital-twin profile. The AI persona mirrors that respondent's answers, so the discussion draws on what real people said.

Use focus groups early in research design to identify blind spots, test question wording, and discover topics you may have missed.