Uncover dependencies, usage, and workarounds to assess risk and plan migrations before sunsetting a feature. Make data-driven go/no-go decisions.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Sample Survey Items
Q1
Chat Message
Welcome! For this survey, please think about “Feature X” in the product you actively use. It should take about 3–5 minutes. Answer based on your current experience with Feature X.
Q2
Multiple Choice
In the past 30 days, have you used Feature X?
Yes
No
Q3
Numeric
On how many of the past 30 days did you use Feature X? Enter a number from 0 to 30.
Accepts a numeric value
Whole numbers only
Q4
Matrix
How dependent are these tasks on Feature X today?
Rows
Not applicable
Low
Moderate
High
Critical
Daily workflow execution
•
•
•
•
•
Reporting or visibility
•
•
•
•
•
Collaboration/hand-off
•
•
•
•
•
Quality control/validation
•
•
•
•
•
Automation or scripting
•
•
•
•
•
Q5
Opinion Scale
If Feature X were removed in 60 days, how disruptive would that be to your work?
Range: 1 – 10
Min: No impactMid: Moderate impactMax: Severe impact
Q6
Multiple Choice
If you haven’t used Feature X recently, why not? (Select all that apply)
Didn’t need it
Wasn’t aware of it
Hard to use
Performance or reliability issues
Another tool replaces it
No longer part of my role
Other reason
Q7
Multiple Choice
Which workarounds or alternatives do you use when Feature X falls short? (Select all that apply)
Manual steps/spreadsheets
Third-party product
API/scripts
Another feature in this product
Ask a teammate for help
Avoid the task
None of these
Q8
Rating
How much extra effort do these workarounds require?
Scale: 10 (star)
Min: No extra effortMax: A lot of extra effort
Q9
Dropdown
If Feature X is retired, what would you primarily switch to?
Another feature in this product
Your own manual process
A different product/vendor
Custom scripts/API
Not sure
Q10
Dropdown
How much time would you need to fully adapt without Feature X?
Same day
1–3 days
1–2 weeks
3–4 weeks
1–2 months
3+ months
Q11
Multiple Choice
What would you need for a smooth transition? (Select all that apply)
Bulk export of data
Mapping/compatibility guide
Suggested alternative workflows
Templates or scripts
Advance communication/notice period
Dedicated support channel
No additional support needed
Q12
Multiple Choice
Attention check: To confirm you’re paying attention, please select “I am paying attention.”
I am paying attention
I prefer not to answer
Unsure
Q13
Dropdown
Which role best describes you?
Product management
Engineering/Development
Design/UX
Data/Analytics
Operations
Customer support
Executive/Leadership
Other
Prefer not to say
Q14
Dropdown
How long have you used this product?
Less than 1 month
1–3 months
4–6 months
7–12 months
1–2 years
3+ years
Prefer not to say
Q15
Dropdown
Approximately how many employees are at your organization?
1–10
11–50
51–200
201–1,000
1,001–5,000
5,001–10,000
10,001+
Prefer not to say
Q16
Dropdown
Which industry best fits your organization?
Technology
Finance
Healthcare
Education
Retail
Manufacturing
Government/Non-profit
Other
Prefer not to say
Q17
Long Text
Anything else we should know before considering the retirement of Feature X?
Max 600 chars
Q18
AI Interview
AI Interview: 2 Follow-up Questions on your use of Feature X
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Q19
Chat Message
Thank you for your time—your feedback will help us plan responsibly.
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