Welcome! For this survey, please think about “Feature X” in the product you actively use. It should take about 3–5 minutes. Answer based on your current experience with Feature X.
In the past 30 days, have you used Feature X?
On how many of the past 30 days did you use Feature X? Enter a number from 0 to 30.
How dependent are these tasks on Feature X today?
If Feature X were removed in 60 days, how disruptive would that be to your work?
If you haven’t used Feature X recently, why not? (Select all that apply)
- Didn’t need it
- Wasn’t aware of it
- Hard to use
- Performance or reliability issues
- Another tool replaces it
- No longer part of my role
- Other reason
Which workarounds or alternatives do you use when Feature X falls short? (Select all that apply)
- Manual steps/spreadsheets
- Third-party product
- API/scripts
- Another feature in this product
- Ask a teammate for help
- Avoid the task
- None of these
How much extra effort do these workarounds require?
If Feature X is retired, what would you primarily switch to?
How much time would you need to fully adapt without Feature X?
What would you need for a smooth transition? (Select all that apply)
- Bulk export of data
- Mapping/compatibility guide
- Suggested alternative workflows
- Templates or scripts
- Advance communication/notice period
- Dedicated support channel
- No additional support needed
Attention check: To confirm you’re paying attention, please select “I am paying attention.”
- I am paying attention
- I prefer not to answer
- Unsure
Which role best describes you?
How long have you used this product?
Approximately how many employees are at your organization?
Which industry best fits your organization?
Anything else we should know before considering the retirement of Feature X?
Max 600 chars
AI Interview: 2 Follow-up Questions on your use of Feature X
Thank you for your time—your feedback will help us plan responsibly.