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Open Banking Consent & Data Sharing Survey Template

Measure user trust, consent clarity, and comfort in open banking data sharing with third‑party apps. Launch fast with this ready template. 7–10 minutes.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

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Real-time sentiment and insight detection

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Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Multiple Choice
Which banking channels have you used in the last 30 days?
  • Mobile app
  • Bank website
  • Branch / in person
  • Phone banking
  • ATM
  • Chat or messaging support
Q2
Multiple Choice
Before today, were you familiar with the term "open banking"?
  • Yes
  • No
  • Not sure
Q3
Opinion Scale
Overall, how comfortable are you with sharing your bank data with third‑party apps via open banking?
Range: 1 – 10
Min: Not at all comfortableMid: NeutralMax: Very comfortable
Q4
Matrix
Please rate your agreement with these statements about consent screens (the pages where you grant access).
RowsStrongly disagreeDisagreeNeither agree nor disagreeAgreeStrongly agree
I understand what data will be shared•••••
I understand why the data is requested•••••
I can choose specific accounts or data categories•••••
It is easy to see who has access•••••
I know how to revoke permissions•••••
The language is free of jargon•••••
Q5
Multiple Choice
In the last 6 months, how clear were any consent screens you saw?
  • Very unclear
  • Unclear
  • Neither clear nor unclear
  • Clear
  • Very clear
  • I haven't seen any in the last 6 months
Q6
Multiple Choice
Which data types would you be comfortable sharing via open banking (select all that apply)?
  • Full name (identity only)
  • Account balances
  • Transaction history (last 90 days)
  • Recurring payments / direct debits
  • Account and routing numbers (read-only)
  • Employment / income verification
  • Credit score
Q7
Ranking
Rank your concerns when connecting your bank to a third-party app (drag to order).
Drag to order (top = most important)
  1. Data could be misused by third parties
  2. Security breach or hacking
  3. Hidden fees or unexpected charges
  4. Hard to revoke or control access
  5. Too much data requested
  6. Poor support if something goes wrong
Q8
Multiple Choice
Select up to three control features that are most important to you.
  • Choose specific accounts
  • Limit data by category
  • Time-limited access
  • Real-time notifications when data is accessed
  • Downloadable audit log
  • One-tap revoke access
  • Clear list of connected apps in my bank app
Q9
Constant Sum
Allocate 100 points across these priorities when deciding whether to share data.
Total must equal 100
  • Clarity of purpose for data use
  • Ability to limit what is shared
  • Security and privacy assurances
  • Reputation of the app/provider
  • Ease of revoking or managing access
  • Personal benefits (features, savings)
Min per option: 0Whole numbers only
Q10
Dropdown
In the past 12 months, how often did you connect your bank to a new app or service?
  • Never
  • Once
  • 2–3 times
  • 4–6 times
  • More than 6 times
  • Prefer not to say
Q11
Multiple Choice
How likely are you to use open banking features in the next 6 months?
  • Very unlikely
  • Unlikely
  • Unsure
  • Likely
  • Very likely
Q12
Multiple Choice
Attention check: Please select "I am paying attention".
  • I am paying attention
  • I am not paying attention
Q13
Long Text
Describe any confusion or friction you experienced in the last 90 days when granting or managing access.
Max 600 chars
Q14
Short Text
What is one change that would most increase your comfort?
Max 100 chars
Q15
Long Text
Any other feedback about open banking data sharing, consent screens, or controls?
Max 600 chars
Q16
AI Interview
AI Interview: 2 Follow-up Questions on your open banking experience
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Reference questions: 14
Q17
Dropdown
What is your age group?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q18
Multiple Choice
What is your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q19
Dropdown
Which region do you primarily live in?
  • Africa
  • Asia
  • Europe
  • North America
  • South America
  • Oceania
  • Middle East
  • Prefer not to say
Q20
Dropdown
What is the highest level of education you have completed?
  • Less than high school
  • High school or equivalent
  • Some college
  • Bachelor's degree
  • Master's degree
  • Doctorate
  • Professional degree
  • Prefer not to say
Q21
Multiple Choice
What is your current employment status?
  • Employed full-time
  • Employed part-time
  • Self-employed
  • Unemployed, seeking work
  • Not seeking work
  • Student
  • Retired
  • Homemaker / caregiver
  • Prefer not to say
Q22
Chat Message
Thank you for participating. Your responses have been recorded.

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