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Fintech Ad Effectiveness: Brand Lift & Recall Study

Measures advertising recall, brand awareness (unaided and aided), consideration lift, and brand preference across major money and payment apps. Designed for market researchers evaluating fintech campaign ROI.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

25 questions · ~4 min
Q01
Long Text

Welcome! Thank you for your interest in this study. This survey asks about your experience with money and payment apps, and any related advertising you may have noticed recently. It should take approximately 5 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested only in your honest opinions. All responses are confidential, will be anonymized, and reported only in aggregate. By continuing, you consent to participate in this research.

Q02
Multiple Choice

In the last 3 months, which of the following money-related activities have you done using apps? Select all that apply.

Q03
Long Text

When you think of apps for managing, sending, or investing money, which brand comes to mind first?

Q04
Multiple Choice

Which of the following brands have you heard of? Select all that apply.

Q05
Multiple Choice

In the past 4 weeks, have you seen any advertising for apps that help you manage, send, or invest money?

Q06
Long Text

How likely are you to consider using a money management or payment app in the next 6 months?

Q07
Long Text

To what extent do you agree or disagree: "Money and payment apps make managing my finances easier."

Q08
AI Interview

We'd like to explore your thoughts on money app advertising a bit further. An AI moderator will ask you a couple of follow-up questions based on your earlier responses.

Q09
Long Text

What is your age?

Q10
Long Text

Thank you for completing this survey! Your responses have been recorded and will be used to help improve advertising and app experiences. We appreciate your time.

Q11
Multiple Choice

Where did you see that advertising? Select all that apply.

Q12
Long Text

Based on the ad you recalled, how likely are you to consider using that brand?

Q13
Long Text

To what extent do you agree or disagree: "I trust money and payment apps with my personal financial information."

Q14
Long Text

Based on your responses in this survey, is there anything else you would like to share about money app advertising or your experiences with these apps?

Q15
Multiple Choice

What is your gender?

Q16
Multiple Choice

Which brand was that ad for?

Q17
Multiple Choice

If you had to choose one money or payment app today, which would you pick?

Q18
Long Text

To what extent do you agree or disagree: "Advertising for money apps helps me discover new features or services."

Q19
Long Text

Where do you currently live?

Q20
Long Text

Thinking about the ad you recalled, what stood out to you most? (For example: the message, a specific offer, the visuals, or something else.)

Q21
Long Text

Please rank the features you value most when choosing a money or payment app (1 = most important).

Q22
Long Text

What is the highest level of education you have completed?

Q23
Multiple Choice

What is your current employment status?

Q24
Long Text

Which best describes your total annual household income (before taxes)?

Q25
Multiple Choice

Which smartphone operating system do you primarily use?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.