Fintech Employee Retention & Turnover Risk Pulse Survey

Welcome to this brief, confidential pulse survey about your experience at work. Your participation is entirely voluntary and you may stop at any time. There are no right or wrong answers — we want your honest opinions. All responses are anonymized and will be reported only in aggregate to help inform workplace improvements. This should take about 5–7 minutes.

Overall, how satisfied are you with your experience working here?

If you were to consider leaving, what would be your primary reasons? Select all that apply.

• Compensation level
• Benefits package
• Workload or burnout
• Limited career growth
• Lack of recognition
• Leadership direction or trust
• Product strategy or mission fit
• Tools, processes, or technical debt
• Manager relationship
• Team culture or collaboration
• Flexibility (hours or location)
• Commute or office location
• Job security or company stability
• Regulatory or compliance burden
• Other (please specify)

Compared with similar fintech companies, how would you rate the overall benefits package here?

Over the past 4 weeks, my workload has felt sustainable.

What is one change that would most increase your likelihood of staying for the next two years?

What is your primary function?

• Engineering
• Product
• Design
• Data / Analytics
• Operations
• Risk / Compliance
• Customer Support / Success
• Sales / Marketing
• Finance
• People / HR
• Other
• Prefer not to say

Thank you for completing this survey. Your responses are confidential and will be used to improve the workplace experience. We appreciate your honesty.

How likely are you to actively look for a new role outside this company in the next 12 months?

Rank the following factors by how much they influence your decision to stay here (most important first).

1. Compensation and benefits
2. Career growth opportunities
3. Manager and leadership quality
4. Team culture and colleagues
5. Work-life balance and flexibility
6. Mission and product impact
7. Job security and stability
8. Learning and development

My total compensation feels fair for my role and the external market.

The meetings I attend are generally efficient and well-organized.

We'd like to understand more about what matters most to you at work. An AI moderator will ask a couple of follow-up questions based on your earlier responses.

What is your current level?

• Individual contributor
• Manager (people manager)
• Senior manager
• Director
• Senior director
• VP
• Executive
• Prefer not to say

How likely are you to recommend this company as a great place to work to a friend or colleague?

Has anything happened recently that has affected how you feel about staying here? (optional)

Which aspects of compensation feel least competitive? Select all that apply.

• Base pay
• Annual bonus structure
• Equity value and refresh cadence
• Internal pay equity
• Pay growth pace
• Benefits value
• Location-based pay policy
• Transparency of pay bands
• None — compensation feels competitive
• Other (please specify)

My direct manager actively supports my professional growth and development.

Based on your responses in this survey, please share any additional thoughts or feelings about your experience working here.

How long have you been with the company?

• Less than 6 months
• 6–12 months
• 1–2 years
• 3–4 years
• 5+ years
• Prefer not to say

I feel safe raising concerns or problems without fear of negative consequences.

Where do you primarily work?

• Onsite
• Hybrid
• Remote
• Prefer not to say

I have sufficient opportunities for career advancement in my current role.

Which region do you primarily work in?

• North America
• Europe
• APAC
• LATAM
• Middle East / Africa
• Prefer not to say

Which of the following changes would most encourage you to stay longer? Select up to 3.

• Clear career pathways
• Easier internal transfers
• Mentorship or coaching
• Transparent technical career ladder
• Dedicated learning budget
• More location flexibility
• Better tooling and automation
• Fewer shifting priorities
• Greater autonomy and ownership
• More competitive compensation reviews
• Enhanced benefits (e.g., parental leave, mental health)
• Recognition programs
• Other (please specify)

What is your employment status?

• Full-time
• Part-time
• Contractor
• Intern
• Prefer not to say