Collect insights on quote requests, payment methods, and post-purchase workflows to optimize checkout, billing, and order management to boost B2B ecommerce CX.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Sample Survey Items
Q1
Multiple Choice
About how many online purchases have you made in the past 3 months?
0 purchases
1–2
3–5
6–10
11+ purchases
Q2
Numeric
About how much do you typically spend per online order? (past 3 months, local currency)
Accepts a numeric value
Whole numbers only
Q3
Multiple Choice
In the past 6 months, did you request an online quote or custom price before purchasing?
Yes
No
Not sure
Q4
Multiple Choice
Where did you request that quote? Select all that apply.
On‑site quote tool/form
Live chat with an agent
Email
Phone call
Marketplace messaging (e.g., Etsy, eBay)
Social/DM (e.g., Instagram, WhatsApp)
Q5
Opinion Scale
How would you rate the speed of receiving the quote?
Range: 1 – 10
Min: Very slowMid: AverageMax: Very fast
Q6
Constant Sum
Allocate 100 points across what matters most when requesting a quote. (Total must equal 100.)
Total must equal 100
Min per option: 0Whole numbers only
Q7
Multiple Choice
Which billing/payment methods do you prefer to use online? Select up to 3.