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Prospect Purchase Barriers & Risk Perception Survey

Identifies perceived risks, unmet needs, and key barriers among prospective buyers to inform messaging strategy and conversion optimization.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

23

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome, and thank you for participating! This brief survey (approximately 3–5 minutes) asks about your experience when considering products or services like this one. • Your participation is entirely voluntary, and you may stop at any time. • There are no right or wrong answers—we are interested in your honest opinions. • All responses are confidential, will be anonymized, and reported only in aggregate. • Your answers will be used to help us improve our products and communications. Please click 'Next' to begin.
Q2
Multiple Choice
Which of the following best describes where you are in considering products or services like this?
  • Actively comparing options now
  • Looked at options in the last 3 months
  • Interested but not planning to buy soon
  • Not considering within the next 6 months
Q3
Dropdown
Regardless of how likely you are to buy, when do you think you might make a decision about this type of product or service?
  • Within 2 weeks
  • 2–4 weeks
  • 1–3 months
  • More than 3 months
  • Not sure
Q4
Multiple Choice
Which of the following sources, if any, have you used to gather information about this type of product or service in the last 3 months? Select all that apply.
  • Search engines
  • Brand websites
  • Independent review sites
  • Social media or online communities
  • Friends or colleagues
  • In-store or branch visit
  • Online marketplaces
  • None of the above
  • Other (please specify)
Q5
Multiple Choice
Which of the following would most increase your likelihood of making a purchase? Select up to 2.
  • Lower price or limited-time discount
  • Recommendation from someone I trust
  • Positive expert or user reviews
  • A new feature that solves my specific need
  • Easier setup or onboarding
  • Free trial or sample
  • Money-back guarantee or easy returns
  • Other (please specify)
Q6
Multiple Choice
What is the single biggest barrier, if any, preventing you from purchasing right now?
  • Price or cost
  • Value not clear enough
  • Trust in brand or vendor
  • Complex setup or time required
  • Compatibility or integration risk
  • Ongoing maintenance or hidden costs
  • Lack of a specific feature
  • Payment or financing limitations
  • Low relevance to me right now
  • Budget constraints
  • Timing isn't right
  • No significant barrier
  • Other (please specify)
Q7
Opinion Scale
How confident are you that this type of product or service would meet your needs?
Range: 1 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q8
Chat Message
We'd like to understand how concerned you are about different types of risk when considering this kind of purchase. Please rate each on the scale provided.
Q9
Opinion Scale
Financial risk (e.g., wasting money, unexpected costs)
Range: 1 7
Min: Not at all concernedMid: NeutralMax: Extremely concerned
Q10
Opinion Scale
Performance risk (e.g., product does not work as expected)
Range: 1 7
Min: Not at all concernedMid: NeutralMax: Extremely concerned
Q11
Opinion Scale
Time/effort risk (e.g., difficult setup, steep learning curve)
Range: 1 7
Min: Not at all concernedMid: NeutralMax: Extremely concerned
Q12
Opinion Scale
Privacy/security risk (e.g., data misuse, security vulnerabilities)
Range: 1 7
Min: Not at all concernedMid: NeutralMax: Extremely concerned
Q13
Opinion Scale
Social risk (e.g., others judging your choice, choosing a lesser-known brand)
Range: 1 7
Min: Not at all concernedMid: NeutralMax: Extremely concerned
Q14
Ranking
Rank the following by importance when choosing a provider (drag to reorder; 1 = most important).
Drag to order (top = most important)
  1. Total cost of ownership
  2. Feature set
  3. Ease of setup and use
  4. Trust in brand or vendor
  5. Reviews and testimonials
  6. Integration and compatibility
Q15
Long Text
If you could change or add one thing about products or services like this, what would make you much more likely to purchase?
Max chars
Q16
AI Interview
Thank you for your answers so far. I'd like to explore a couple of your responses in more depth. Could you tell me more about the main concern or hesitation you have when evaluating this type of product or service?
AI InterviewLength: 3Personality: [Object Object]Mode: Fast
Reference questions: 5
Q17
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your experience evaluating products or services like this?
Max chars
Q18
Dropdown
What is your age?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q19
Multiple Choice
How do you describe your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q20
Dropdown
In which region do you currently live?
  • Africa
  • Asia
  • Europe
  • North America
  • Oceania
  • South America
  • Prefer not to say
Q21
Multiple Choice
What is the highest level of education you have completed?
  • Some high school
  • High school diploma or equivalent
  • Some college/university
  • Associate degree
  • Bachelor's degree
  • Postgraduate degree
  • Trade/technical/vocational training
  • Prefer not to say
Q22
Multiple Choice
What is your current employment status?
  • Full-time employed
  • Part-time employed
  • Self-employed
  • Student
  • Homemaker/caregiver
  • Unemployed and looking for work
  • Retired
  • Unable to work
  • Prefer not to say
Q23
Chat Message
Thank you for your time—your input is invaluable in helping us improve. You may now close this window.

Frequently Asked Questions

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QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
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