Measures employee perceptions of desk/hot-desking system usability, allocation fairness, and access barriers over a 4-week lookback period to guide UX and policy improvements.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
27
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome to the Desk Booking Experience Survey.
This survey gathers your feedback on the desk booking system — its usability, fairness, and how well it meets your needs. Your responses are anonymous and will be reported only in aggregate to improve the booking experience.
There are no right or wrong answers — we want your honest opinions. Participation is voluntary and you may stop at any time.
Estimated time: 5–7 minutes.
Q2
Dropdown
In the past 4 weeks, how often did you try to book a desk?
I did not try to book
Once
2 to 3 times
4 to 7 times
8 or more times
Q3
Multiple Choice
In the past 4 weeks, how did you access the desk booking system? Select all that apply.
Company laptop
Personal laptop
Mobile app (iOS/Android)
Web browser on desktop
Kiosk or tablet in the office
Help from a colleague or administrator
Q4
Opinion Scale
Thinking about the past 4 weeks, how easy or difficult was it to find an available desk that met your needs?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q5
Opinion Scale
How easy or difficult was it to read and navigate the floor map or seating layout?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q6
Opinion Scale
How easy or difficult was it to modify or cancel an existing booking?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q7
Opinion Scale
How easy or difficult was it to check in or confirm your desk on arrival?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q8
Opinion Scale
Overall, how easy or difficult is the desk booking system to use?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q9
Opinion Scale
How satisfied are you with the desk booking experience overall?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q10
Multiple Choice
Which issues, if any, did you encounter when booking a desk in the past 4 weeks? Select all that apply.
None — I had no issues
No desks available at needed times
Bookings held by no-shows
Colleagues booking desks for others
Desk amenities different than listed
Map inaccurate or hard to read
System errors or crashes
Rules or priorities unclear
Accessibility needs not supported
Q11
Opinion Scale
Overall, how fair or unfair is access to desks across employees and teams?
Range: 1 – 7
Min: Very unfairMid: NeutralMax: Very fair
Q12
Opinion Scale
How clear or unclear are the desk booking rules and priority system at your workplace?
Range: 1 – 7
Min: Very unclearMid: NeutralMax: Very clear
Q13
Ranking
If desk demand exceeds supply, which allocation approaches do you most prefer? Rank from most preferred to least preferred.
Drag to order (top = most important)
First-come, first-served
Rotating priority days by team
Priority for accessibility needs
Daily or weekly cap per person
Proximity to team prioritized
Random lottery when demand exceeds supply
Q14
Opinion Scale
How important is ease of booking to you in the desk booking system?
Range: 1 – 7
Min: Not at all importantMid: NeutralMax: Extremely important
Q15
Opinion Scale
How important is fair access across employees to you?
Range: 1 – 7
Min: Not at all importantMid: NeutralMax: Extremely important
Q16
Opinion Scale
How important is being seated near your team to you?
Range: 1 – 7
Min: Not at all importantMid: NeutralMax: Extremely important
Q17
Opinion Scale
How important is having reliable and accurate desk amenity information to you?
Range: 1 – 7
Min: Not at all importantMid: NeutralMax: Extremely important
Q18
Opinion Scale
How important is flexibility to change or cancel bookings to you?
Range: 1 – 7
Min: Not at all importantMid: NeutralMax: Extremely important
Q19
Opinion Scale
How important is maximizing overall seat utilization to you?
Range: 1 – 7
Min: Not at all importantMid: NeutralMax: Extremely important
Q20
AI Interview
We'd like to understand your desk booking experience in more depth. Please share what has been working well or what frustrations you've encountered, and I'll ask a couple of follow-up questions.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q21
Long Text
Based on your responses in this survey, what single change would most improve the desk booking experience for you?
Max chars
Q22
Dropdown
Which region is your primary work location?
North America
Europe
Asia-Pacific
Latin America
Middle East/Africa
Multiple regions
Prefer not to say
Q23
Dropdown
What is your role type?
Individual contributor
People manager
Executive
Contractor/Temporary
Intern
Prefer not to say
Q24
Dropdown
How long have you been with the company?
Less than 6 months
6–11 months
1–2 years
3–5 years
6–9 years
10+ years
Prefer not to say
Q25
Dropdown
What is your typical work pattern?
On-site most days (4–5 days/week)
Hybrid (2–3 days/week on-site)
Hybrid (1 day/week on-site)
Fully remote (0 days on-site)
Varies week to week
Prefer not to say
Q26
Multiple Choice
Do you have any workstation accessibility needs you are comfortable sharing? Select all that apply.
Adjustable desk height
Accessible path of travel
Proximity to quiet area
Ergonomic chair
Assistive technology (e.g., screen reader)
Other
Prefer not to say
Q27
Chat Message
Thank you for completing this survey. Your responses are anonymous and will be used in aggregate to improve the desk booking system. If you have further concerns, please contact your Workplace Experience team.
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