In the past 4 weeks, how often did you try to book a desk?
In a typical week, how many days are you on-site at the office?
In the past 4 weeks, how did you access the desk booking system? Select all that apply.
- Company laptop
- Personal laptop
- Mobile app (iOS/Android)
- Web browser on desktop
- Kiosk/tablet in the office
- Help from colleague/administrator
Thinking about the past 4 weeks, how easy or difficult were these tasks?
Overall, how easy is the desk booking system to use?
How satisfied are you with the booking experience overall?
Which issues, if any, did you encounter when booking in the past 4 weeks? Select all that apply.
- No desks available at needed times
- Bookings held by no-shows
- Colleagues booking for others
- Desk amenities different than listed
- Map inaccurate or hard to read
- System errors or crashes
- Rules or priorities unclear
- Accessibility needs not supported
Overall, how fair is access to desks across employees and teams?
How clear are the desk booking rules and any priorities at your workplace?
If demand exceeds supply, which allocation approaches do you prefer? Rank from 1 (most preferred) to 6 (least preferred).
Allocate 100 points across these goals to show their importance to you.
Attention check: To confirm you’re paying attention, please select “I am paying attention” below.
- I am paying attention
- I am not sure
- I did not read the question
Which region is your primary work location?
How long have you been with the company?
What is your typical work pattern?
Do you have any workstation accessibility needs you are comfortable sharing? Select all that apply.
- Adjustable desk height
- Accessible path of travel
- Proximity to quiet area
- Ergonomic chair
- Assistive tech (e.g., screen reader)
- Other
- Prefer not to say
What one change would most improve the desk booking experience or perceived fairness?
Max 600 chars
AI Interview: 2 Follow-up Questions on Desk Booking Usability and Fairness
Thank you for your time—your feedback will help us improve desk availability and the booking experience.