All Templates

Desk Booking & Hot Desking Usability & Fairness Survey

Gather employee feedback on desk booking and office hoteling: usability, fairness, and access. Short template with 4-week lookback to improve UX and equity.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Dropdown
In the past 4 weeks, how often did you try to book a desk?
  • I did not try to book
  • Once
  • 2 to 3 times
  • 4 to 7 times
  • 8 or more times
Q2
Numeric
In a typical week, how many days are you on-site at the office?
Accepts a numeric value
Whole numbers only
Q3
Multiple Choice
In the past 4 weeks, how did you access the desk booking system? Select all that apply.
  • Company laptop
  • Personal laptop
  • Mobile app (iOS/Android)
  • Web browser on desktop
  • Kiosk/tablet in the office
  • Help from colleague/administrator
Q4
Matrix
Thinking about the past 4 weeks, how easy or difficult were these tasks?
RowsVery difficultDifficultNeither easy nor difficultEasyVery easy
Finding an available desk•••••
Booking a desk•••••
Changing or canceling a booking•••••
Viewing desk amenities (e.g., monitor, docking)•••••
Understanding the seating map•••••
Understanding booking rules (time windows, limits)•••••
Q5
Rating
Overall, how easy is the desk booking system to use?
Scale: 10 (star)
Min: Very difficult to useMax: Very easy to use
Q6
Opinion Scale
How satisfied are you with the booking experience overall?
Range: 1 – 10
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q7
Multiple Choice
Which issues, if any, did you encounter when booking in the past 4 weeks? Select all that apply.
  • No desks available at needed times
  • Bookings held by no-shows
  • Colleagues booking for others
  • Desk amenities different than listed
  • Map inaccurate or hard to read
  • System errors or crashes
  • Rules or priorities unclear
  • Accessibility needs not supported
Q8
Rating
Overall, how fair is access to desks across employees and teams?
Scale: 10 (star)
Min: Very unfairMax: Very fair
Q9
Opinion Scale
How clear are the desk booking rules and any priorities at your workplace?
Range: 1 – 10
Min: Very unclearMid: NeutralMax: Very clear
Q10
Ranking
If demand exceeds supply, which allocation approaches do you prefer? Rank from 1 (most preferred) to 6 (least preferred).
Drag to order (top = most important)
  1. First-come, first-served
  2. Rotating priority days by team
  3. Priority for accessibility needs
  4. Daily/weekly cap per person
  5. Proximity to team prioritized
  6. Random lottery when demand exceeds supply
Q11
Constant Sum
Allocate 100 points across these goals to show their importance to you.
Total must equal 100
  • Ease of booking
  • Fair access across employees
  • Support for team proximity
  • Reliable, accurate amenities info
  • Flexibility to change/cancel
  • Maximize overall seat utilization
Min per option: 0Whole numbers only
Q12
Multiple Choice
Attention check: To confirm you’re paying attention, please select “I am paying attention” below.
  • I am paying attention
  • I am not sure
  • I did not read the question
Q13
Dropdown
Which region is your primary work location?
  • North America
  • Europe
  • Asia-Pacific
  • Latin America
  • Middle East/Africa
  • Multiple regions
  • Prefer not to say
Q14
Dropdown
What is your role type?
  • Individual contributor
  • People manager
  • Executive
  • Contractor/Temporary
  • Intern
  • Prefer not to say
Q15
Dropdown
How long have you been with the company?
  • Less than 6 months
  • 6–11 months
  • 1–2 years
  • 3–5 years
  • 6–9 years
  • 10+ years
  • Prefer not to say
Q16
Dropdown
What is your typical work pattern?
  • On-site most days (4–5 days/week)
  • Hybrid (2–3 days/week on-site)
  • Hybrid (1 day/week on-site)
  • Fully remote (0 days on-site)
  • Varies week to week
  • Prefer not to say
Q17
Multiple Choice
Do you have any workstation accessibility needs you are comfortable sharing? Select all that apply.
  • Adjustable desk height
  • Accessible path of travel
  • Proximity to quiet area
  • Ergonomic chair
  • Assistive tech (e.g., screen reader)
  • Other
  • Prefer not to say
Q18
Long Text
What one change would most improve the desk booking experience or perceived fairness?
Max 600 chars
Q19
AI Interview
AI Interview: 2 Follow-up Questions on Desk Booking Usability and Fairness
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Q20
Chat Message
Thank you for your time—your feedback will help us improve desk availability and the booking experience.

Ready to Get Started?

Launch your survey in minutes with this pre-built template

Use This TemplateBrowse More Templates