Q01
Long Text
All templates
Desk Booking Usability & Fairness Assessment
Measures employee perceptions of desk/hot-desking system usability, allocation fairness, and access barriers over a 4-week lookback period to guide UX and policy improvements.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
27 questions · ~4 min
Q02
Long Text
In the past 4 weeks, how often did you try to book a desk?
Q03
Long Text
Thinking about the past 4 weeks, how easy or difficult was it to find an available desk that met your needs?
Q04
Multiple Choice
Which issues, if any, did you encounter when booking a desk in the past 4 weeks? Select all that apply.
Q05
Long Text
How important is ease of booking to you in the desk booking system?
Q06
AI Interview
We'd like to understand your desk booking experience in more depth. Please share what has been working well or what frustrations you've encountered, and I'll ask a couple of follow-up questions.
Q07
Long Text
Which region is your primary work location?
Q08
Long Text
Thank you for completing this survey. Your responses are anonymous and will be used in aggregate to improve the desk booking system. If you have further concerns, please contact your Workplace Experience team.
Q09
Multiple Choice
In the past 4 weeks, how did you access the desk booking system? Select all that apply.
Q10
Long Text
How easy or difficult was it to read and navigate the floor map or seating layout?
Q11
Long Text
Overall, how fair or unfair is access to desks across employees and teams?
Q12
Long Text
How important is fair access across employees to you?
Q13
Long Text
Based on your responses in this survey, what single change would most improve the desk booking experience for you?
Q14
Long Text
What is your role type?
Q15
Long Text
How easy or difficult was it to modify or cancel an existing booking?
Q16
Long Text
How clear or unclear are the desk booking rules and priority system at your workplace?
Q17
Long Text
How important is being seated near your team to you?
Q18
Long Text
How long have you been with the company?
Q19
Long Text
How easy or difficult was it to check in or confirm your desk on arrival?
Q20
Long Text
If desk demand exceeds supply, which allocation approaches do you most prefer? Rank from most preferred to least preferred.
Q21
Long Text
How important is having reliable and accurate desk amenity information to you?
Q22
Long Text
What is your typical work pattern?
Q23
Long Text
Overall, how easy or difficult is the desk booking system to use?
Q24
Long Text
How important is flexibility to change or cancel bookings to you?
Q25
Multiple Choice
Do you have any workstation accessibility needs you are comfortable sharing? Select all that apply.
Q26
Long Text
How satisfied are you with the desk booking experience overall?
Q27
Long Text
How important is maximizing overall seat utilization to you?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.