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Website Usability & Task Completion Survey

Measures site visitors' ability to complete tasks, evaluates navigation ease, content clarity, visual design, and load speed, and identifies specific usability barriers. Suitable for intercept or post-visit deployment on any website.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

20

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome, and thank you for taking a few minutes to share your feedback. This survey asks about your experience on our website during this visit. It should take approximately 4–5 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we're interested in your honest impressions. All responses are anonymous and will be reported only in aggregate to help us improve the site. Please click 'Next' to begin.
Q2
Multiple Choice
What device are you currently using to browse this site?
  • Desktop or laptop
  • Smartphone
  • Tablet
Q3
Opinion Scale
Before this visit, how familiar were you with this site?
Range: 1 7
Min: Not at all familiarMid: NeutralMax: Extremely familiar
Q4
Multiple Choice
Which part of the site did you mainly use during this visit?
  • Home page
  • Product or service details
  • Pricing or plans
  • Support or help content
  • Blog or resources
  • Checkout or sign-up
  • Account or profile
  • Other
Q5
Long Text
What were you trying to accomplish on the site during this visit?
Max chars
Q6
Multiple Choice
Were you able to complete your primary task during this visit?
  • Yes, completely
  • Partly
  • No
Q7
Opinion Scale
How easy or difficult was it to find what you needed during this visit?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q8
Opinion Scale
How would you rate the ease of navigating between pages and sections?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q9
Opinion Scale
How would you rate the visual clarity of the site's layout and design?
Range: 1 7
Min: Very unclearMid: NeutralMax: Very clear
Q10
Opinion Scale
How relevant was the site's content to what you were looking for?
Range: 1 7
Min: Not at all relevantMid: NeutralMax: Extremely relevant
Q11
Opinion Scale
How would you rate the speed at which pages loaded during this visit?
Range: 1 7
Min: Very slowMid: NeutralMax: Very fast
Q12
Multiple Choice
Which of the following, if any, made your experience difficult? Select all that apply.
  • Couldn't find the right menu or link
  • Labels or headings were unclear
  • Search didn't return helpful results
  • Too many options on a page
  • Layouts changed unexpectedly between pages
  • Links or buttons were hard to see or tap
  • I encountered an error or broken link
  • Nothing felt difficult
Q13
Long Text
Was any content on the site missing or unclear for your needs? If so, please describe.
Max chars
Q14
Opinion Scale
Overall, how satisfied are you with your experience on this site during this visit?
Range: 1 7
Min: Not at all satisfiedMid: NeutralMax: Extremely satisfied
Q15
Opinion Scale
How likely are you to return to this site in the future?
Range: 1 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q16
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your experience on this site?
Max chars
Q17
AI Interview
You've shared some thoughts about your visit — I'd like to understand a bit more about what shaped your experience. What stood out most to you, positively or negatively?
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 4
Q18
Dropdown
What is your age?
  • Under 18
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65 or older
  • Prefer not to say
Q19
Dropdown
In which region do you live?
  • Africa
  • Asia
  • Europe
  • North America
  • Oceania
  • South America
  • Prefer not to say
Q20
Chat Message
Thank you for your time — your feedback helps us improve the site experience for everyone.

Frequently Asked Questions

What is QuestionPunk?
QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.
How do I create my first survey?
Sign up, then decide how you want to build: let the AI generate a survey from your prompt, pick a template, or start from scratch. Choose question types, set logic, and preview before sharing.
How can I share surveys with my team?
Send a project link so teammates can view and collaborate instantly.
Can the AI generate a survey from a prompt?
Yes. Provide a prompt and QuestionPunk drafts a survey you can tweak before sending.
How long does support typically take to reply?
We reply within 24 hours—often much sooner. Include key details in your message to help us assist you faster.
Can I export survey results?
Absolutely. Export results as CSV straight from the results page for quick data work.

Ready to Get Started?

Launch your survey in minutes with this pre-built template