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Website Usability & Task Completion Survey

Measures site visitors' ability to complete tasks, evaluates navigation ease, content clarity, visual design, and load speed, and identifies specific usability barriers. Suitable for intercept or post-visit deployment on any website.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

20

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome, and thank you for taking a few minutes to share your feedback. This survey asks about your experience on our website during this visit. It should take approximately 4–5 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we're interested in your honest impressions. All responses are anonymous and will be reported only in aggregate to help us improve the site. Please click 'Next' to begin.
Q2
Multiple Choice
What device are you currently using to browse this site?
  • Desktop or laptop
  • Smartphone
  • Tablet
Q3
Opinion Scale
Before this visit, how familiar were you with this site?
Range: 1 7
Min: Not at all familiarMid: NeutralMax: Extremely familiar
Q4
Multiple Choice
Which part of the site did you mainly use during this visit?
  • Home page
  • Product or service details
  • Pricing or plans
  • Support or help content
  • Blog or resources
  • Checkout or sign-up
  • Account or profile
  • Other
Q5
Long Text
What were you trying to accomplish on the site during this visit?
Max chars
Q6
Multiple Choice
Were you able to complete your primary task during this visit?
  • Yes, completely
  • Partly
  • No
Q7
Opinion Scale
How easy or difficult was it to find what you needed during this visit?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q8
Opinion Scale
How would you rate the ease of navigating between pages and sections?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q9
Opinion Scale
How would you rate the visual clarity of the site's layout and design?
Range: 1 7
Min: Very unclearMid: NeutralMax: Very clear
Q10
Opinion Scale
How relevant was the site's content to what you were looking for?
Range: 1 7
Min: Not at all relevantMid: NeutralMax: Extremely relevant
Q11
Opinion Scale
How would you rate the speed at which pages loaded during this visit?
Range: 1 7
Min: Very slowMid: NeutralMax: Very fast
Q12
Multiple Choice
Which of the following, if any, made your experience difficult? Select all that apply.
  • Couldn't find the right menu or link
  • Labels or headings were unclear
  • Search didn't return helpful results
  • Too many options on a page
  • Layouts changed unexpectedly between pages
  • Links or buttons were hard to see or tap
  • I encountered an error or broken link
  • Nothing felt difficult
Q13
Long Text
Was any content on the site missing or unclear for your needs? If so, please describe.
Max chars
Q14
Opinion Scale
Overall, how satisfied are you with your experience on this site during this visit?
Range: 1 7
Min: Not at all satisfiedMid: NeutralMax: Extremely satisfied
Q15
Opinion Scale
How likely are you to return to this site in the future?
Range: 1 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q16
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your experience on this site?
Max chars
Q17
AI Interview
You've shared some thoughts about your visit — I'd like to understand a bit more about what shaped your experience. What stood out most to you, positively or negatively?
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 4
Q18
Dropdown
What is your age?
  • Under 18
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65 or older
  • Prefer not to say
Q19
Dropdown
In which region do you live?
  • Africa
  • Asia
  • Europe
  • North America
  • Oceania
  • South America
  • Prefer not to say
Q20
Chat Message
Thank you for your time — your feedback helps us improve the site experience for everyone.

Frequently Asked Questions

What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
How do I create my first survey?
Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
Can I test my survey before launching?
Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
How many languages are supported?
QuestionPunk supports 142+ languages. Add languages from the survey editor, auto-translate questions, and share language-specific links. AI interviews also adapt to the respondent's language automatically.
How can I share my survey?
Share via a direct link (with optional custom slug), embed on your website (iframe or script), distribute through Prolific for research panels, or generate a QR code for physical distribution.
Can I export survey results?
Yes. Export as CSV (flat or wide layout), Excel (XLSX), or export the survey structure as PDF/Word. Filter by suspicious level, response type, language, or date range before exporting.
Does QuestionPunk detect fraudulent responses?
Yes. Every response is automatically classified with a suspicious level (low/medium/high) based on attention checks, response timing, and behavioral signals. You can filter flagged responses in the Responses tab.
What are the pricing plans?
Basic (Free): 20 responses/month. Business ($50/month or $500/year): 5,000 responses/month with priority support. Enterprise (Custom): unlimited responses, remove branding, custom domain, and dedicated support.
How long does support take to reply?
We reply within 24 hours, often much sooner. Include key details in your message to help us assist you faster.

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Launch your survey in minutes with this pre-built template