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Website UX & Usability Feedback Survey Template

Collect website UX feedback fast. Measure navigation, speed, clarity and content relevance. Customize this template to boost conversions and CX. Start now.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Multiple Choice
Which part of the site did you mainly use today?
  • Home page
  • Product or service details
  • Pricing or plans
  • Support or help content
  • Blog or resources
  • Checkout or sign-up
  • Account or profile
Q2
Multiple Choice
What device are you using right now to browse this site?
  • Desktop or laptop
  • Smartphone
  • Tablet
Q3
Short Text
What were you trying to do on the site today?
Max 100 chars
Q4
Matrix
How would you rate each of the following for this visit?
RowsVery poorPoorFairGoodExcellent
Clarity of information•••••
Ease of navigation•••••
Page load speed•••••
Content relevance to your needs•••••
Q5
Opinion Scale
How quickly did you find what you needed during this visit?
Range: 1 – 10
Min: Very slowlyMid: Neither slow nor fastMax: Very quickly
Q6
Multiple Choice
Were you able to complete your primary task today?
  • Yes
  • Partly
  • No
Q7
Multiple Choice
If anything felt difficult, what contributed to it? Select all that apply.
  • Couldn't find the right menu
  • Labels were unclear
  • Search didn't help
  • Too many options on a page
  • Layouts changed unexpectedly
  • Links or buttons were hard to see
  • I encountered an error or broken link
  • Nothing felt difficult or not applicable
Q8
Long Text
What content was missing, outdated, or unclear for your needs today?
Max 600 chars
Q9
Rating
Overall, how satisfied are you with this visit?
Scale: 11 (star)
Min: Very dissatisfiedMax: Very satisfied
Q10
Opinion Scale
How likely are you to return to this site in the next month?
Range: 1 – 10
Min: Very unlikelyMid: MaybeMax: Very likely
Q11
Multiple Choice
Quality check: To confirm you are paying attention, please select "Agree" below.
  • Strongly disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly agree
Q12
Multiple Choice
What is your age?
  • Under 18
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65 or older
  • Prefer not to say
Q13
Multiple Choice
Where do you live?
  • Africa
  • Asia
  • Europe
  • North America
  • Oceania
  • South America
  • Prefer not to say
Q14
Opinion Scale
Before today, how familiar were you with this site?
Range: 1 – 10
Min: Not at all familiarMid: Moderately familiarMax: Very familiar
Q15
Long Text
Is there anything else you’d like us to know about your experience today?
Max 600 chars
Q16
AI Interview
AI Interview: 2 Follow-up Questions on this visit
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q17
Chat Message
Thank you for your time—your feedback helps us improve the site.

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