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Carbon Dashboard Comprehension & Actionability Assessment

Evaluates internal stakeholders' ability to interpret carbon metrics and translate dashboard insights into prioritized actions, using scenario-based comprehension tasks and self-reported usability measures.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

27 questions · ~12 min
Q01
Message

Welcome, and thank you for taking part in this survey about the carbon dashboard. Your responses are confidential and will be reported only in aggregate to inform dashboard improvements. There are no right or wrong answers—we are interested in your honest experience and opinions. Participation is voluntary and you may stop at any time. This survey takes approximately 7–10 minutes to complete.

Q02
Dropdown

In the last 30 days, how often have you used the carbon dashboard?

  • Not in the last 30 days
  • Once
  • 2–3 times
  • About weekly
  • 2–3 times per week
  • Daily
Q03
Message

Please read the following dashboard scenario carefully before answering the next few questions. • Q2 total emissions: 2,400 tCO₂e (down 12% vs Q1) • Emissions by source: Electricity 45% · Business travel 30% · Logistics 25% • Renewable electricity coverage: 35% • Business travel: up 8% vs Q1 • Forecast: +5% next quarter if no actions taken • 2030 target: 42% reduction from 2020 baseline; current progress: 18%

Q04
Opinion Scale

How confident are you that you could identify the top three emission drivers using the dashboard?

Scale: 17
Min:Not at all confidentMax:Extremely confident
Q05
Opinion Scale

Overall, how clear is the dashboard at communicating our emissions performance and trends?

Scale: 17
Min:Not at all clearMax:Extremely clear
Q06
Dropdown

What is your primary role?

  • Operations / Facilities
  • Finance / FP&A
  • Procurement / Supply chain
  • Product / R&D
  • People / Travel
  • Executive / Strategy
  • Data / Analytics
  • Other
Q07
Message

Thank you for your time. Your feedback will directly inform our next round of dashboard improvements.

Q08
Multiple Choice

Which areas do you most engage with when working with sustainability data? Select all that apply.

  • Operations / Facilities
  • Finance / FP&A
  • Procurement / Supply chain
  • Product / R&D
  • People / Travel
  • Executive / Strategy
  • Data / Analytics
  • Other (please specify)
Q09
Multiple Choice

Based on the scenario, which source currently contributes the most to emissions?

  • Electricity
  • Business travel
  • Logistics
Q10
Ranking

Based on the scenario, rank the following actions from highest to lowest priority.

  1. Increase renewable electricity procurement
  2. Reduce business travel
  3. Optimize logistics routing/loads
  4. Request more granular source or region data
  5. Set interim reduction targets by function
Drag to rank
Q11
Opinion Scale

Overall, how useful is the dashboard for making decisions about emissions reduction?

Scale: 17
Min:Not at all usefulMax:Extremely useful
Q12
Dropdown

Which region do you primarily work in?

  • Americas
  • EMEA
  • APAC
  • Multiple regions
  • Prefer not to say
Q13
Multiple Choice

If no actions are taken, what does the scenario's forecast suggest for next quarter?

  • Emissions likely increase by about 5%
  • Emissions likely decrease by about 5%
  • Emissions remain roughly flat
  • No forecast is shown
Q14
Multiple Choice

What additional information would help you decide on actions today? Select all that apply.

  • Cost impact and payback periods
  • Site- or route-level breakdowns
  • Uncertainty / confidence intervals
  • Seasonality or normalization factors
  • Travel policy levers and expected savings
  • Supplier-specific emissions and engagement status
  • Benchmarks vs targets or peers
  • Data freshness and next update timing
  • Other (please specify)
Q15
Long Text

What single change would most improve the dashboard's usefulness for your decisions?

Q16
Dropdown

How many years have you worked with sustainability or carbon data?

  • Less than 1 year
  • 1–2 years
  • 3–5 years
  • 6–10 years
  • 11+ years
Q17
Dropdown

About how long would it take you to find current-quarter business travel emissions on the dashboard?

  • Less than 1 minute
  • 1–2 minutes
  • 3–5 minutes
  • 6–10 minutes
  • More than 10 minutes
  • I would not know where to find it
Q18
AI Interview

You mentioned actions and barriers related to the dashboard. We'd like to explore your decision-making process in a bit more depth.

Q19
Opinion Scale

How familiar are you with our carbon accounting approach (scopes, boundaries, methods)?

Scale: 17
Min:Not at all familiarMax:Extremely familiar
Q20
Opinion Scale

How clear is the dashboard's presentation of emissions trend lines over time?

Scale: 17
Min:Not at all clearMax:Extremely clear
Q21
Long Text

Based on your responses throughout this survey, is there anything else you would like to share about improving the carbon dashboard?

Q22
Dropdown

What device do you primarily use to view the dashboard?

  • Laptop / Desktop
  • Mobile phone
  • Tablet
Q23
Opinion Scale

How clear is the dashboard's breakdown of emissions by source?

Scale: 17
Min:Not at all clearMax:Extremely clear
Q24
Opinion Scale

How clear are the dashboard's forecast projections?

Scale: 17
Min:Not at all clearMax:Extremely clear
Q25
Opinion Scale

How clear is the dashboard's display of progress toward reduction targets?

Scale: 17
Min:Not at all clearMax:Extremely clear
Q26
Opinion Scale

How clear are the dashboard's suggested or implied actions for reducing emissions?

Scale: 17
Min:Not at all clearMax:Extremely clear
Q27
Long Text

What, if anything, prevents you from acting on insights from the dashboard?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.