Get internal stakeholder insights on carbon metrics comprehension and dashboard actionability. 7–10 min UX survey template to improve clarity and action.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
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Detailed Reports
Comprehensive insights and recommendations
Sample Survey Items
Q1
Chat Message
Welcome, and thanks for participating. Please answer based on your own use of the carbon dashboard.
Q2
Dropdown
In the last 30 days, how often have you used the carbon dashboard?
Not in the last 30 days
Once
2–3 times
About weekly
2–3 times per week
Daily
Q3
Multiple Choice
Which areas do you most engage with when working with sustainability data? Select all that apply.
Operations / Facilities
Finance / FP&A
Procurement / Supply chain
Product / R&D
People / Travel
Executive / Strategy
Data / Analytics
Q4
Multiple Choice
Attention check: Please select "I am paying attention."
I am paying attention
I am not paying attention
Q5
Chat Message
Scenario: The dashboard shows Q2 total emissions at 2,400 tCO2e, down 12% vs Q1. Emissions share by source: Electricity 45%, Business travel 30%, Logistics 25%. Renewable electricity coverage is 35%. Business travel is up 8% vs Q1. The forecast suggests a 5% increase next quarter if no actions are taken. The 2030 target is a 42% reduction from 2020; current progress is 18%.
Q6
Multiple Choice
Based on the scenario, which source currently contributes the most to emissions?
Electricity
Business travel
Logistics
Q7
Numeric
Optional: Estimate Q1 total emissions (tCO2e), given Q2 is 2,400 tCO2e after a 12% decrease from Q1.
Accepts a numeric value
Whole numbers only
Q8
Multiple Choice
If no actions are taken, what does the scenario’s forecast suggest for next quarter?
Emissions likely increase by about 5%
Emissions likely decrease by about 5%
Emissions remain roughly flat
No forecast is shown
Q9
Opinion Scale
How confident are you that you could identify the top three emission drivers using the dashboard?
Range: 1 – 10
Min: Not at all confidentMid: Somewhat confidentMax: Very confident
Q10
Ranking
Rank the actions you would prioritize based on the scenario (highest priority at the top).
Drag to order (top = most important)
Increase renewable electricity procurement
Reduce business travel
Optimize logistics routing/loads
Request more granular source or region data
Set interim reduction targets by function
Q11
Multiple Choice
What additional information would help you decide on actions today? Select all that apply.
Cost impact and payback periods
Site- or route-level breakdowns
Uncertainty / confidence intervals
Seasonality or normalization factors
Travel policy levers and expected savings
Supplier-specific emissions and engagement status
Benchmarks vs targets or peers
Data freshness and next update timing
Q12
Numeric
About how many minutes would it take you to find current-quarter business travel emissions on the dashboard? (minutes)
Accepts a numeric value
Whole numbers only
Q13
Matrix
How clear are the following elements that support taking action?
Rows
Very unclear
Unclear
Neutral
Clear
Very clear
Buttons or links to start an action
•
•
•
•
•
Explanations next to charts
•
•
•
•
•
Recommended next steps
•
•
•
•
•
Data definitions / glossary
•
•
•
•
•
Download or export options
•
•
•
•
•
Q14
Long Text
What, if anything, prevents you from acting on insights from the dashboard?
Max 600 chars
Q15
Rating
Overall, how clear is the dashboard’s story about our emissions?
Scale: 11 (star)
Min: Not clearMax: Very clear
Q16
Long Text
What single change would most improve the dashboard’s usefulness for decisions?
Max 600 chars
Q17
Multiple Choice
What is your primary role?
Operations / Facilities
Finance / FP&A
Procurement / Supply chain
Product / R&D
People / Travel
Executive / Strategy
Data / Analytics
Other
Q18
Dropdown
Which region do you primarily work in?
Americas
EMEA
APAC
Multiple regions
Prefer not to say
Q19
Dropdown
How many years have you worked with sustainability or carbon data?
<1 year
1–2 years
3–5 years
6–10 years
11+ years
Q20
Rating
How familiar are you with our carbon accounting approach (scopes, boundaries, methods)?
Scale: 11 (star)
Min: Not familiarMax: Very familiar
Q21
Dropdown
What device do you primarily use to view the dashboard?
Laptop / Desktop
Mobile phone
Tablet
Q22
Long Text
Anything else you’d like us to know about improving the carbon dashboard?
Max 600 chars
Q23
AI Interview
AI Interview: 2 Follow-up Questions on Carbon Dashboard Decisions
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q24
Chat Message
Thank you for your time—your feedback will directly inform our next improvements.
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