Diagnoses where and why new users stall during signup and onboarding. Use with recent signups to identify friction points, missing trust signals, and time-to-value barriers that suppress activation.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
19
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! We're conducting a short survey to understand your recent sign-up and onboarding experience. This should take approximately 5–7 minutes.
Your participation is completely voluntary—you may stop at any time. There are no right or wrong answers; we're interested in your honest opinions. All responses are confidential and will be reported in aggregate to improve the onboarding experience.
Please click 'Next' to begin.
Q2
Multiple Choice
What was your primary goal right after signing up?
Explore the product
Complete a specific task
Evaluate for my team or company
Connect an integration or data source
Compare with another tool
Just browsing
Other (please specify)
Q3
Dropdown
When did you first log in after signing up?
Immediately
Within 24 hours
2–3 days later
4–7 days later
More than a week later
Q4
Dropdown
What was the last onboarding step you completed?
Created an account
Confirmed email
Completed profile or setup
Connected data or imported a sample
Tried a core feature
Invited a teammate
Upgraded or paid
I'm not sure
Q5
Multiple Choice
If you paused or stopped during setup, what were the main reasons? Select all that apply.
I couldn't find the next step
Instructions were unclear
Too many fields to fill
Technical error or bug
Waiting on approvals or access
Unclear value or ROI
Security or privacy concerns
Needed examples or templates first
Price or plan questions
No time at that moment
I did not pause or stop
Other (please specify)
Q6
Opinion Scale
After your most recent step, how confident were you about what to do next?
Range: 1 – 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q7
Opinion Scale
Overall, how clear were the next steps throughout the setup process?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q8
Opinion Scale
How well did the product match what you expected based on the website or marketing?
Range: 1 – 7
Min: Did not match at allMid: NeutralMax: Matched perfectly
Q9
Multiple Choice
Which of the following proof or reassurance elements did you notice during sign-up or your first session? Select all that apply.
Customer logos
Short demo or GIF
Templates or sample projects
Testimonials or reviews
Security badges or certifications
Usage metrics (e.g., number of users, tasks completed)
Case study link
Free trial details or guarantee
None of these
Q10
Long Text
What specific proof or reassurance, if any, would have helped you continue with more confidence?
Max chars
Q11
Dropdown
Approximately how long did it take before you felt the product was useful in your first session?
Under 2 minutes
2–5 minutes
6–15 minutes
16–30 minutes
More than 30 minutes
I haven't felt it was useful yet
Q12
Ranking
Which types of help would have moved you forward fastest? Rank your top three.
Drag to order (top = most important)
Step-by-step checklist
Short video (1–2 min)
Pre-filled sample data
Interactive product tour
Live chat support
Tooltips on each field
Q13
Long Text
What almost made you give up, if anything?
Max chars
Q14
AI Interview
We'd love to learn more about your onboarding experience. Our AI moderator will ask a couple of follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q15
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your onboarding experience?
Max chars
Q16
Dropdown
Which of the following best describes your role?
Individual contributor
Manager
Executive / Founder
Consultant / Contractor
Student
Other
Q17
Dropdown
Approximately how many employees are at your organization?
Just me
2–10
11–50
51–200
201–1,000
1,001–5,000
5,001+
Q18
Dropdown
Which industry are you primarily in?
Software / Technology
Professional services
Education
Healthcare
Finance
Retail / E-commerce
Manufacturing
Nonprofit / Public sector
Other
Q19
Chat Message
Thank you for your time! Your feedback will directly help us make the onboarding experience clearer and faster.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.
How do I create my first survey?
Sign up, then decide how you want to build: let the AI generate a survey from your prompt, pick a template, or start from scratch. Choose question types, set logic, and preview before sharing.
How can I share surveys with my team?
Send a project link so teammates can view and collaborate instantly.
Can the AI generate a survey from a prompt?
Yes. Provide a prompt and QuestionPunk drafts a survey you can tweak before sending.
How long does support typically take to reply?
We reply within 24 hours—often much sooner. Include key details in your message to help us assist you faster.
Can I export survey results?
Absolutely. Export results as CSV straight from the results page for quick data work.