Diagnoses where and why new users stall during signup and onboarding. Use with recent signups to identify friction points, missing trust signals, and time-to-value barriers that suppress activation.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
19
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! We're conducting a short survey to understand your recent sign-up and onboarding experience. This should take approximately 5–7 minutes.
Your participation is completely voluntary—you may stop at any time. There are no right or wrong answers; we're interested in your honest opinions. All responses are confidential and will be reported in aggregate to improve the onboarding experience.
Please click 'Next' to begin.
Q2
Multiple Choice
What was your primary goal right after signing up?
Explore the product
Complete a specific task
Evaluate for my team or company
Connect an integration or data source
Compare with another tool
Just browsing
Other (please specify)
Q3
Dropdown
When did you first log in after signing up?
Immediately
Within 24 hours
2–3 days later
4–7 days later
More than a week later
Q4
Dropdown
What was the last onboarding step you completed?
Created an account
Confirmed email
Completed profile or setup
Connected data or imported a sample
Tried a core feature
Invited a teammate
Upgraded or paid
I'm not sure
Q5
Multiple Choice
If you paused or stopped during setup, what were the main reasons? Select all that apply.
I couldn't find the next step
Instructions were unclear
Too many fields to fill
Technical error or bug
Waiting on approvals or access
Unclear value or ROI
Security or privacy concerns
Needed examples or templates first
Price or plan questions
No time at that moment
I did not pause or stop
Other (please specify)
Q6
Opinion Scale
After your most recent step, how confident were you about what to do next?
Range: 1 – 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q7
Opinion Scale
Overall, how clear were the next steps throughout the setup process?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q8
Opinion Scale
How well did the product match what you expected based on the website or marketing?
Range: 1 – 7
Min: Did not match at allMid: NeutralMax: Matched perfectly
Q9
Multiple Choice
Which of the following proof or reassurance elements did you notice during sign-up or your first session? Select all that apply.
Customer logos
Short demo or GIF
Templates or sample projects
Testimonials or reviews
Security badges or certifications
Usage metrics (e.g., number of users, tasks completed)
Case study link
Free trial details or guarantee
None of these
Q10
Long Text
What specific proof or reassurance, if any, would have helped you continue with more confidence?
Max chars
Q11
Dropdown
Approximately how long did it take before you felt the product was useful in your first session?
Under 2 minutes
2–5 minutes
6–15 minutes
16–30 minutes
More than 30 minutes
I haven't felt it was useful yet
Q12
Ranking
Which types of help would have moved you forward fastest? Rank your top three.
Drag to order (top = most important)
Step-by-step checklist
Short video (1–2 min)
Pre-filled sample data
Interactive product tour
Live chat support
Tooltips on each field
Q13
Long Text
What almost made you give up, if anything?
Max chars
Q14
AI Interview
We'd love to learn more about your onboarding experience. Our AI moderator will ask a couple of follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q15
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your onboarding experience?
Max chars
Q16
Dropdown
Which of the following best describes your role?
Individual contributor
Manager
Executive / Founder
Consultant / Contractor
Student
Other
Q17
Dropdown
Approximately how many employees are at your organization?
Just me
2–10
11–50
51–200
201–1,000
1,001–5,000
5,001+
Q18
Dropdown
Which industry are you primarily in?
Software / Technology
Professional services
Education
Healthcare
Finance
Retail / E-commerce
Manufacturing
Nonprofit / Public sector
Other
Q19
Chat Message
Thank you for your time! Your feedback will directly help us make the onboarding experience clearer and faster.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
How do I create my first survey?
Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
Can I test my survey before launching?
Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
How many languages are supported?
QuestionPunk supports 142+ languages. Add languages from the survey editor, auto-translate questions, and share language-specific links. AI interviews also adapt to the respondent's language automatically.
How can I share my survey?
Share via a direct link (with optional custom slug), embed on your website (iframe or script), distribute through Prolific for research panels, or generate a QR code for physical distribution.
Can I export survey results?
Yes. Export as CSV (flat or wide layout), Excel (XLSX), or export the survey structure as PDF/Word. Filter by suspicious level, response type, language, or date range before exporting.
Does QuestionPunk detect fraudulent responses?
Yes. Every response is automatically classified with a suspicious level (low/medium/high) based on attention checks, response timing, and behavioral signals. You can filter flagged responses in the Responses tab.
What are the pricing plans?
Basic (Free): 20 responses/month. Business ($50/month or $500/year): 5,000 responses/month with priority support. Enterprise (Custom): unlimited responses, remove branding, custom domain, and dedicated support.
How long does support take to reply?
We reply within 24 hours, often much sooner. Include key details in your message to help us assist you faster.