New User Onboarding Survey Template (Signup Flow)

Diagnose signup flow drop-offs fast. Find friction, confusion, and missing trust signals to boost activation and lift conversions.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Multiple Choice

What was your primary objective right after signing up?

Explore the product
Complete a specific task
Evaluate for my team/company
Connect an integration or data source
Compare with another tool
Just browsing

Dropdown

When did you first log in after signing up?

Immediately
Within 24 hours
2–3 days later
4–7 days later
More than a week later

Dropdown

What was the last step you completed?

Created an account
Confirmed email
Completed profile/setup
Connected data or imported a sample
Tried a core feature
Invited a teammate
Upgraded/paid
I’m not sure

Multiple Choice

If you paused or stopped, what were the main reasons? Select all that apply.

I couldn't find the next step
Instructions were unclear
Too many fields to fill
Technical error or bug
Waiting on approvals or access
Unclear value or ROI
Security or privacy concerns
Needed examples or templates first
Price or plan questions
No time at that moment

Opinion Scale

After your most recent step, how confident were you about what to do next?

Range: 1 – 10

Min: Not confidentMid: NeutralMax: Very confident

Matrix

How clear were the next steps at each point?

Rows	Very unclear	Somewhat unclear	Neutral	Somewhat clear	Very clear
Sign‑up page	•	•	•	•	•
Email verification	•	•	•	•	•
Profile/setup screen	•	•	•	•	•
Connecting data/importing a sample	•	•	•	•	•
First task or demo	•	•	•	•	•
Inviting others	•	•	•	•	•

Rating

How well did the product match what you expected from the website?

Scale: 11 (star)

Min: Not at allMax: Exactly as expected

Multiple Choice

Which proof or reassurance elements did you notice during sign‑up or your first session?

Customer logos
Short demo or GIF
Templates or sample projects
Testimonials or reviews
Security badges or certifications
Usage metrics (e.g., users, tasks completed)
Case study link
Free trial details or guarantee
None of these

Long Text

What specific proof or reassurance would have helped you continue with confidence?

Max 600 chars

Q10

Numeric

About how long did it take to see value in your first session? Enter whole minutes.

Accepts a numeric value

Whole numbers only

Q11

Ranking

Which types of help would have moved you forward fastest? Rank your top three.

Drag to order (top = most important)

Step‑by‑step checklist
Short video (1–2 min)
Pre‑filled sample data
Interactive product tour
Live chat support
Tooltips on each field

Q12

Long Text

What almost made you give up, if anything?

Max 600 chars

Q13

Dropdown

Which best describes your role?

Individual contributor
Manager
Executive/Founder
Consultant/Contractor
Student
Other

Q14

Dropdown

Approximately how many employees are at your organization?

Just me
2–10
11–50
51–200
201–1,000
1,001–5,000
5,001+

Q15

Dropdown

Which industry are you primarily in?

Software/Technology
Professional services
Education
Healthcare
Finance
Retail/E‑commerce
Manufacturing
Nonprofit/Public sector
Other

Q16

Multiple Choice

Attention check: To confirm you’re paying attention, please select “I am paying attention.”

I am paying attention
I prefer not to answer
Not applicable

Q17

Long Text

Is there anything else we should know to improve the onboarding experience?

Max 600 chars

Q18

AI Interview

AI Interview: 2 Follow-up Questions on your onboarding experience

AI InterviewLength: 2Personality: [Object Object]Mode: Fast

Q19

Chat Message

Thanks for your time—your feedback helps us make onboarding clearer and faster!

Frequently Asked Questions

What is QuestionPunk?

QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.

How do I create my first survey?

Sign up, then decide how you want to build: let the AI generate a survey from your prompt, pick a template, or start from scratch. Choose question types, set logic, and preview before sharing.

How can I share surveys with my team?

Send a project link so teammates can view and collaborate instantly.

Can the AI generate a survey from a prompt?

Yes. Provide a prompt and QuestionPunk drafts a survey you can tweak before sending.

How long does support typically take to reply?

We reply within 24 hours—often much sooner. Include key details in your message to help us assist you faster.

Can I export survey results?

Absolutely. Export results as CSV straight from the results page for quick data work.

Onboarding