Measures beta testers' onboarding ease, feedback loop quality, and perceived product value to guide pre-GA improvements and adoption priorities.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
31
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome to the Beta Program Feedback Survey. This takes approximately 6–8 minutes. Your responses are confidential and will be reported in aggregate to improve the product before general availability. Participation is voluntary—you may stop at any time. There are no right or wrong answers; we simply want your honest experience.
Q2
Dropdown
How long have you been using this beta?
Under 1 week
1–2 weeks
3–4 weeks
More than 4 weeks
Q3
Multiple Choice
How did you install or access the beta?
Downloaded installer
Package manager (e.g., npm, pip, apt)
Container (e.g., Docker)
Mobile beta (TestFlight/Play)
Private/internal distribution link
Other
Q4
Dropdown
Approximately how long did your end-to-end setup take?
Under 5 minutes
5–15 minutes
16–30 minutes
31–60 minutes
More than 1 hour
I did not complete setup
Q5
Opinion Scale
Overall, how easy or difficult was the setup process?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q6
Multiple Choice
Which, if any, setup issues did you encounter? Select all that apply.
Missing dependencies or version conflicts
Permission or IT restrictions
Confusing or incomplete documentation
Bugs or error messages during setup
Hardware or performance constraints
Network or proxy issues
Could not complete setup
None of the above
Other (please specify)
Q7
Long Text
Please describe your setup experience, including anything that went smoothly or any challenges you encountered.
Max chars
Q8
Multiple Choice
If you experienced setup issues, what kind of help would be most useful? Select all that apply.
Live troubleshooting call
Step-by-step written guide
Sample configuration or template
Prebuilt image/binary
Help interpreting logs/errors
Not applicable—I had no issues
Other (please specify)
Q9
Opinion Scale
If you experienced setup difficulties, how likely would you be to retry setup after receiving support?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q10
Chat Message
The next few questions are about your experience sharing feedback with the beta team.
Q11
Multiple Choice
Where have you shared beta feedback in the last 14 days? Select all that apply.
In-product feedback
Email to the team
Beta forum/community
Slack or Discord channel
Issue tracker (e.g., GitHub/Jira)
Survey form
I haven't shared feedback yet
Q12
Opinion Scale
How responsive has the team been to feedback you've submitted?
Range: 1 – 7
Min: Not at all responsiveMid: NeutralMax: Extremely responsive
Q13
Dropdown
What is the typical time from submitting feedback to receiving a first response?
Under 1 day
1–2 days
3–5 days
About a week
More than a week
I haven't submitted feedback
Not sure
Q14
Opinion Scale
How clear is the process for submitting feedback during the beta?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q15
Opinion Scale
To what extent do you feel your feedback is heard and acted upon?
Range: 1 – 7
Min: Not at allMid: NeutralMax: To a great extent
Q16
Multiple Choice
What, if anything, has kept you from sharing feedback recently? Select all that apply.
Not sure where to send it
Time constraints
Haven't encountered issues yet
Prefer to gather more experience first
Privacy or policy concerns
Language or communication barriers
Nothing—I've been sharing feedback regularly
Other (please specify)
Q17
Long Text
What would make the feedback loop work better for you?
Max chars
Q18
Ranking
Rank the following by how you primarily intend to use the product during beta (most important first).
Drag to order (top = most important)
Explore core features
Fit into my workflow
Performance/scale testing
Edge-case or compatibility testing
Migration/upgrade rehearsal
Admin/configuration setup
Q19
Opinion Scale
How much value have you gotten from the beta relative to the time you have invested?
Range: 1 – 7
Min: No value at allMid: NeutralMax: Exceptional value
Q20
Multiple Choice
Which benefits, if any, have you experienced so far? Select all that apply.
Faster workflow
Fewer errors or higher reliability
Better visibility/monitoring
Easier collaboration
Cost savings
Learning or new insights
None of the above
Other (please specify)
Q21
Opinion Scale
How likely are you to continue participating in the beta over the next month?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q22
Long Text
What capability, if any, is currently missing that would make the product more useful for your needs?
Max chars
Q23
Opinion Scale
Based on your beta experience so far, how likely are you to recommend this product to a colleague?
Range: 0 – 10
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q24
AI Interview
We'd like to explore your beta experience in a bit more depth. An AI moderator will ask you a couple of follow-up questions based on your responses so far.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q25
Long Text
Based on your responses in this survey, is there anything else you would like us to know before general availability?
Max chars
Q26
Dropdown
Which of the following best describes your primary role?
Software engineer
Product manager
Designer/Researcher
QA/DevOps/SRE
Data scientist/ML
IT/Admin/Security
Executive/Founder
Other
Q27
Dropdown
How many people are in your organization?
1 (just me)
2–10
11–50
51–200
201–1,000
1,001–5,000
More than 5,000
Q28
Dropdown
Which industry best describes your organization?
Technology/Software
Finance
Healthcare
Education
Government/Public sector
Media/Entertainment
Retail/Consumer
Other
Q29
Dropdown
In which region are you primarily based?
North America
Europe
Asia-Pacific
Latin America
Middle East/Africa
Other
Q30
Opinion Scale
How familiar are you with this product's domain area?
Range: 1 – 7
Min: NoviceMid: NeutralMax: Expert
Q31
Chat Message
Thank you for your time and insights. Your feedback directly shapes the product before general availability. We appreciate your participation in the beta program!
Frequently Asked Questions
What is QuestionPunk?
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