Online & Hybrid Learning Student Experience Survey
Measures student engagement, satisfaction, perceived learning outcomes, and support needs in online and hybrid courses to guide evidence-based program improvements.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
Are you currently enrolled in any online or hybrid course?
- Yes, fully online
- Yes, hybrid/mostly online
- Not currently
How many online or hybrid courses are you taking this term?
- 0
- 1
- 2
- 3
- 4
- 5 or more
Thinking about the past two weeks, please rate your agreement: I felt actively engaged during my online or hybrid class sessions.
Which of the following would most improve your online learning experience right now? Select one.
- Technology or internet access
- Clearer instructions and expectations
- More timely instructor feedback
- Peer study groups or mentoring
- More flexible deadlines
- Accessibility features (captions, transcripts, etc.)
- Other (please specify)
We'd like to understand your experience in a bit more depth. An AI moderator will ask you 1–2 follow-up questions about your online or hybrid learning experience.
What is your current level of study?
- High school/secondary
- Vocational/technical
- Undergraduate
- Graduate/postgraduate
- Other
- Prefer not to say
Thank you for your time — your responses will help improve online and hybrid learning at your institution. You may close this survey now.
Have you completed any online or hybrid course in the past 12 months?
- Yes
- No
Which of the following formats are used in your current online or hybrid courses? Select all that apply.
- Live (synchronous) lectures
- Recorded video lectures
- Discussion forums
- Group projects/collaboration
- Online quizzes/exams
- Self-paced modules
- Other (please specify)
Course materials (readings, videos, slides) were clear and well-organized.
Which of the following does your institution currently offer? Select all that apply.
- Loaner laptops or tablets
- Discounted or subsidized internet
- Device repair/support services
- 24/7 tech helpdesk
- Tutoring or academic coaching
- None of the above
- Not sure
Based on your responses in this survey, is there anything else you would like to share to help improve online or hybrid learning at your institution?
What is your age?
- Under 18
- 18–24
- 25–34
- 35–44
- 45–54
- 55+
- Prefer not to say
What are the main reasons you are not currently taking an online or hybrid course? Select all that apply.
- I prefer in-person classes
- Online options for my program are limited
- Scheduling or time zone issues
- Limited access to reliable internet or device
- Cost or fees
- Past online experience was not effective
- Other (please specify)
Approximately how many hours per week do you spend on your online or hybrid courses, including class time and coursework?
- Less than 5 hours
- 5–10 hours
- 11–15 hours
- 16–20 hours
- 21–25 hours
- 26–30 hours
- More than 30 hours
I had meaningful interactions with my instructor(s).
What is the biggest barrier you currently face with online or hybrid learning?
Which of the following best describes your gender?
- Woman
- Man
- Non-binary
- Prefer to self-describe
- Prefer not to say
I had meaningful interactions with fellow students.
Where are you currently studying from?
- Africa
- Asia
- Europe
- Latin America & Caribbean
- Middle East
- North America
- Oceania
- Prefer not to say
Overall, how would you rate your motivation to learn in your online or hybrid courses over the past two weeks?
What is your current employment status?
- Not employed
- Employed part-time
- Employed full-time
- Prefer not to say
Compared with similar in-person courses you have taken, how would you rate your learning in online or hybrid courses this term?
How likely are you to enroll in an online or hybrid course next term?
Which skills, if any, have improved through online or hybrid learning this term? Select all that apply.
- Time management
- Self-directed learning
- Digital tools proficiency
- Online communication
- Collaboration
- None of the above
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- AI interviewer creates a non-judgmental conversational space that encourages honest disclosure on sensitive topics like safety fears and academic dishonesty
- Every AI prompt, model, and logic flow is fully transparent and logged—critical for IRB compliance and reproducible campus climate research
- Customizable AI personality lets researchers adjust tone for sensitive topics while maintaining methodological consistency across administrations
Jotform
Academic Integrity Form TemplateDesigned as a policy acknowledgment form rather than a climate survey—students sign to confirm they understand academic honesty expectations. Useful for compliance but does not assess the actual climate of integrity on campus.
What it does well
- E-signature collection via Jotform Sign for formal student acknowledgment
- Easy embedding within LMS or institutional websites with custom CSS
Where it falls short
- Not a survey at all—it's a compliance/acknowledgment form, not a climate assessment tool
- No questions exploring student attitudes, peer norms, or perceived institutional response to dishonesty
- No AI-powered interviewing to sensitively explore why students may or may not engage in academic dishonesty
Jotform
Academic Honesty Form TemplateAnother compliance-oriented form for students to acknowledge academic honesty policies. Keeps digital records of student acknowledgments but doesn't measure the climate of integrity or explore student attitudes.
What it does well
- Digital record-keeping with database storage for easy sorting and searching
- Helps schools maintain documentation that students understand policy repercussions
Where it falls short
- Compliance form, not a research instrument—cannot assess campus integrity climate
- No mechanism to explore peer norms, pressure to cheat, or perceived fairness of enforcement
- No AI follow-ups to sensitively probe attitudes toward academic dishonesty
Qualtrics
Student & Staff Experience Management for EducationComprehensive education experience platform trusted by 1,800+ institutions for climate surveys, safety assessments, and multi-channel feedback. Powerful but enterprise-priced and operates as a platform rather than offering specific ready-to-use campus safety or integrity templates publicly.
What it does well
- Enterprise-grade platform trusted by 1,800+ educational institutions with FedRAMP and ISO certifications
- Multi-channel data collection including surveys, social media, call centers, and online reviews
Where it falls short
- Enterprise pricing requires custom quotes—prohibitive for individual researchers or departments
- AI features lack the prompt-level transparency needed for IRB-compliant reproducible research
- No publicly available ready-to-use campus safety or academic integrity survey templates
SurveyMonkey
University Student Satisfaction Survey TemplateIncludes campus safety as one dimension within a broader student satisfaction framework. Not a dedicated safety or integrity climate instrument—safety is covered by a few items rather than explored in depth.
What it does well
- Covers campus safety alongside academic advising, student services, and registration in one instrument
- Benchmarkable questions developed in partnership with U.S. Department of Education
Where it falls short
- Campus safety is a minor component—not a dedicated safety assessment with emergency communication evaluation
- No dedicated academic integrity climate questions whatsoever
- No AI capability to follow up on reported safety concerns or explore unreported incidents
SurveySparrow
Student Engagement Survey TemplateGeneral student engagement template with conversational UI and multiple question types. Does not specifically address campus safety or academic integrity, though the platform supports building custom surveys on these topics.
What it does well
- Conversational survey interface with tap-friendly question types that boost response rates
- Recurring survey scheduling for longitudinal campus climate tracking
Where it falls short
- No campus safety or academic integrity-specific template available
- No AI-powered follow-ups to sensitively explore safety incidents or integrity violations
- No methodology guidance for handling sensitive topics like harassment reporting or cheating norms
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.