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Campaign Goals & Attribution Practices Audit

A 90-day diagnostic survey for ecommerce teams to evaluate campaign goal-setting, attribution methods, tool effectiveness, and cross-functional alignment — surfacing gaps in ROAS, CAC measurement, and reporting workflows.

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Intelligent follow-up questions based on responses

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Comprehensive insights and recommendations

Template Overview

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This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome to the Campaign Goals & Attribution Audit. This survey asks about your experience with campaign planning, measurement, and attribution over the last 90 days. Your responses will help us identify gaps and improve our processes. • There are no right or wrong answers — we want your honest perspective. • Your responses are confidential and will be reported in aggregate only. • Participation is voluntary and you may stop at any time. • Estimated completion time: 8–10 minutes. Please proceed when ready.
Q2
Multiple Choice
In the last 90 days, have you been directly involved in planning or executing any customer-facing campaigns?
  • Yes
  • No
  • Not sure
Q3
Multiple Choice
Which areas best describe your current role? Select all that apply.
  • Marketing/Brand
  • CRM/Email
  • Performance/Acquisition
  • Merchandising/Category
  • Product/UX
  • Data/Analytics
  • Engineering
  • Operations/Logistics
  • Customer Support
  • Finance
  • Other (please specify)
Q4
Multiple Choice
Do you have decision-making responsibility for campaign budgets?
  • Yes
  • No
  • Shared responsibility
  • Not sure
Q5
Dropdown
How many people do you typically collaborate with on campaigns?
  • 1–3
  • 4–7
  • 8–15
  • 16–30
  • 31+
  • Not sure
Q6
Opinion Scale
Over the last 90 days, how clear have the company's campaign goals been to you?
Range: 1 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q7
Opinion Scale
For your most recent campaign, goals were defined with specific, measurable KPIs before launch.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q8
Opinion Scale
For your most recent campaign, all stakeholders were aligned on the primary success metric before launch.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q9
Opinion Scale
For your most recent campaign, a post-campaign review was conducted to assess goal attainment.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q10
Multiple Choice
Which goal types did your most recent campaign target? Select all that apply.
  • Revenue/Conversions
  • New customers
  • Customer acquisition cost (CAC)
  • ROAS
  • Average order value (AOV)
  • Retention/Repeat rate
  • Engagement (e.g., site visits, CTR)
  • Lead capture
  • App installs
  • Other (please specify)
Q11
Ranking
Please rank the following goal types in order of priority for your most recent campaign (most important first). Only rank those that applied.
Drag to order (top = most important)
  1. Revenue/Conversions
  2. New customers
  3. Customer acquisition cost (CAC)
  4. ROAS
  5. Average order value (AOV)
  6. Retention/Repeat rate
  7. Engagement (e.g., site visits, CTR)
  8. Lead capture
  9. App installs
Q12
Opinion Scale
How confident were you in attributing your most recent campaign's impact across channels?
Range: 1 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q13
Dropdown
Which primary attribution approach did you use most for your most recent campaign?
  • Last-click
  • First-click
  • Position-based (U-shaped)
  • Linear
  • Time decay
  • Data-driven model (platform-provided)
  • MMM/Media mix modeling
  • Incrementality testing (geo/A-B)
  • Don't know
Q14
Multiple Choice
How frequently does your team run incrementality tests or media mix modeling (MMM) for campaigns?
  • Ongoing/weekly
  • Monthly
  • Quarterly
  • Ad-hoc
  • Not currently
Q15
Multiple Choice
Which tools do you personally use to measure or report campaign performance? Select all that apply.
  • Google Analytics 4
  • Adobe Analytics
  • Facebook Ads Manager
  • Google Ads
  • TikTok Ads
  • Email platform analytics (e.g., Klaviyo)
  • CDP (Customer Data Platform)
  • BI tool (e.g., Looker, Power BI)
  • Mobile MMP (e.g., AppsFlyer, Adjust)
  • Attribution SaaS (e.g., Northbeam, Triple Whale)
  • Spreadsheets
  • In-house dashboards
  • Other (please specify)
Q16
Opinion Scale
In the last 90 days, how easy has it been for you to view cross-channel touchpoints for active campaigns?
Range: 1 7
Min: Extremely difficultMid: NeutralMax: Extremely easy
Q17
Opinion Scale
How would you rate the overall data quality for campaign reporting in the last 90 days?
Range: 1 7
Min: Very poorMid: NeutralMax: Excellent
Q18
Opinion Scale
In the last 90 days, how often were campaign briefs shared with all relevant stakeholders before launch?
Range: 1 7
Min: NeverMid: NeutralMax: Always
Q19
Opinion Scale
In the last 90 days, how often were campaign results reviewed collaboratively across teams?
Range: 1 7
Min: NeverMid: NeutralMax: Always
Q20
Opinion Scale
In the last 90 days, how often were learnings from past campaigns applied to new campaign planning?
Range: 1 7
Min: NeverMid: NeutralMax: Always
Q21
Dropdown
Typically, how many business days do you need to get a reliable read on campaign performance?
  • Less than 1 day
  • 1–2 days
  • 3–5 days
  • 6–10 days
  • 11–20 days
  • More than 20 days
  • Not sure
Q22
Long Text
Thinking about the last 90 days, what are the biggest gaps or pain points in measuring or attributing campaign impact?
Max chars
Q23
AI Interview
We'd like to explore your experience with campaign measurement in more depth. An AI moderator will ask a couple of follow-up questions.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 6
Q24
Long Text
Based on your responses, what single change would most improve our campaign goals, attribution, or tooling next quarter?
Max chars
Q25
Dropdown
What is your current seniority level?
  • Individual contributor
  • Manager
  • Director
  • VP or above
  • Prefer not to say
Q26
Dropdown
What is your primary region?
  • North America
  • EMEA
  • APAC
  • LATAM
  • Other
  • Prefer not to say
Q27
Dropdown
How long have you worked at this company?
  • Less than 1 year
  • 1–2 years
  • 3–5 years
  • 6–10 years
  • More than 10 years
  • Prefer not to say
Q28
Chat Message
Thank you for completing this survey. Your input will directly inform improvements to our campaign goals, attribution practices, and tooling in the coming quarter. Results will be shared in aggregate to protect individual confidentiality.

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