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Patient Visit Experience: Pain, Communication & Discharge

Measures patient satisfaction across pain management, provider communication, and discharge preparedness for inpatient, outpatient, emergency, and telehealth visits.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

25 questions · ~4 min
Q01
Long Text

Welcome to this patient experience survey. We are collecting feedback to improve the quality of care at our facility. This survey is voluntary and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. Your responses are confidential and will be reported only in aggregate. The survey takes approximately 5–7 minutes to complete. Thank you for your time.

Q02
Long Text

When was your most recent healthcare visit?

Q03
Multiple Choice

Did you experience pain during this visit?

Q04
Long Text

How well did healthcare staff listen to your concerns during this visit?

Q05
Long Text

Before I left, I clearly understood my discharge or after-visit instructions.

Q06
Long Text

Overall, how would you rate the quality of care you received during this visit?

Q07
Long Text

What is your age group?

Q08
Long Text

Thank you for completing this survey. Your feedback helps us improve the quality of care we provide. Your responses are confidential and will be reviewed in aggregate. If you have an urgent medical concern, please contact your healthcare provider directly.

Q09
Multiple Choice

What type of healthcare visit was it?

Q10
Long Text

Healthcare staff took my pain seriously during this visit.

Q11
Long Text

How clear was the information you received about your condition or treatment plan?

Q12
Long Text

I understood what medications to take and when to take them.

Q13
Long Text

How likely are you to recommend this healthcare facility to a friend or family member?

Q14
Multiple Choice

How do you describe your gender? Select all that apply.

Q15
Long Text

Staff responded promptly when I reported pain.

Q16
Multiple Choice

Did healthcare staff give you enough time to ask questions?

Q17
Long Text

I knew what warning signs or symptoms to watch for after leaving.

Q18
Long Text

Based on your responses in this survey, please share any additional thoughts or feelings about your visit experience.

Q19
Long Text

What is your current employment status?

Q20
Long Text

My pain was well controlled during this visit.

Q21
Long Text

I knew who to contact if I had questions or concerns after leaving.

Q22
AI Interview

Thank you for your written feedback. We'd like to ask a couple of brief follow-up questions to better understand your experience.

Q23
Multiple Choice

Which methods were used to manage your pain? Select all that apply.

Q24
Long Text

How confident did you feel managing your health after leaving?

Q25
Multiple Choice

Which of the following supports did you receive before leaving? Select all that apply.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.