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Push Notification UX Survey Template: Timing & Control

Optimize notification UX: measure usefulness, timing, frequency, and user control. Ready-to-use survey template for mobile/web apps. 6–8 minutes.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Multiple Choice
Which channels do you currently receive notifications from this product? Select all that apply.
  • Mobile push
  • Email
  • SMS/Text
  • In-app banners or badges
  • Desktop push
  • Browser (web) push
  • Wearable/smartwatch
  • In-product inbox/center
Q2
Opinion Scale
In the past 14 days, how much control did you feel you had over notifications from this product?
Range: 1 10
Min: No controlMid: Some controlMax: Complete control
Q3
Matrix
In the past 14 days, how valuable were notifications of each type?
RowsNot valuableSlightly valuableModerately valuableVery valuableExtremely valuable
Security or account alerts
Transactional (receipts, confirmations)
Reminders and deadlines
Activity from people you follow
Promotions/marketing
Product news or feature updates
Q4
Rating
How clear are the titles or first lines of notifications you receive from this product?
Scale: 11 (star)
Min: Very unclearMax: Very clear
Q5
Opinion Scale
Thinking about the past 14 days, how was the overall notification frequency from this product?
Range: 1 10
Min: Far too fewMid: About rightMax: Far too many
Q6
Multiple Choice
When are non-urgent notifications okay for you? Select all that apply.
  • 7–9am
  • 9am–12pm
  • 12–2pm
  • 2–5pm
  • 5–8pm
  • 8–10pm
  • Weekends (daytime)
  • Overnight (10pm–7am) is okay for non-urgent
Q7
Multiple Choice
If you set quiet hours (Do Not Disturb), which window fits best? Select one.
  • 10pm–7am
  • 11pm–6am
  • 12am–8am
  • Custom schedule
  • I don’t use quiet hours
Q8
Numeric
What is the maximum number of non-urgent notifications per day you prefer from this product?
Accepts a numeric value
Whole numbers only
Q9
Ranking
Rank these control options by importance to you (1 = most important).
Drag to order (top = most important)
  1. Per-topic on/off toggles
  2. Per-channel mute (email, push, SMS)
  3. Frequency cap (per day)
  4. Time windows / quiet hours
  5. Snooze for X hours/days
  6. Priority levels (only high/critical)
Q10
Multiple Choice
Should urgent alerts be allowed to break through quiet hours? Select one.
  • Yes, always
  • Yes, only for specific categories I choose
  • No
Q11
Constant Sum
Allocate 100 points to what you value most from notifications (more points = more important).
Total must equal 100
  • Relevance (matches my interests/actions)
  • Timeliness (sent at the right moment)
  • Clarity (concise, understandable)
  • Actionability (clear next step)
  • Non-intrusiveness (respects my time)
  • Reliability (accurate, no false alarms)
Min per option: 0Whole numbers only
Q12
Multiple Choice
Attention check: To confirm you’re paying attention, please select “I am paying attention.”
  • I am paying attention
  • I am not paying attention
Q13
Multiple Choice
How long have you used this product? Select one.
  • Less than 1 month
  • 1–6 months
  • 6–12 months
  • 1–2 years
  • More than 2 years
  • Not sure
Q14
Multiple Choice
Which devices do you primarily use for this product? Select all that apply.
  • iOS phone/tablet
  • Android phone/tablet
  • Desktop/laptop
  • Wearable/smartwatch
  • Other
Q15
Multiple Choice
Which region are you in? Select one.
  • Africa
  • Asia
  • Europe
  • North America
  • Oceania
  • South America
  • Prefer not to say
Q16
Multiple Choice
What is your age? Select one.
  • Under 18
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q17
Chat Message
Welcome! This brief study asks about your recent notification experience. There are no right or wrong answers.
Q18
Long Text
In one or two sentences, what one change would most improve notifications for you?
Max 600 chars
Q19
AI Interview
AI Interview: 2 Follow-up Questions on your notification preferences
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q20
Chat Message
Thanks for your time—you're all set!

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