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Push Notification UX: Timing, Frequency & Control Preferences

Measures user satisfaction with push notification experiences across timing, frequency, perceived control, and content value. Designed for product and UX teams optimizing notification strategies for mobile or web applications.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

23 questions · ~4 min
Q01
Long Text

Welcome! This survey asks about your recent experience with notifications from this product. It should take approximately 6–8 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers—we are interested only in your honest opinions. All responses are confidential and will be reported in aggregate. By continuing, you agree to participate.

Q02
Multiple Choice

How long have you been using this product?

Q03
Long Text

Overall, how satisfied are you with the notification experience from this product?

Q04
Long Text

How valuable were the promotional or marketing notifications you received from this product in the past 14 days?

Q05
Long Text

Thinking about the past 14 days, how would you describe the overall frequency of notifications from this product?

Q06
Long Text

In the past 14 days, how much control did you feel you had over the notifications you received from this product?

Q07
Long Text

Based on your responses in this survey, what single change would most improve the notification experience for you?

Q08
Long Text

What is your age?

Q09
Long Text

Thank you for sharing your feedback! Your responses will help us improve the notification experience. You're all set.

Q10
Multiple Choice

Which devices do you primarily use to access this product? Select all that apply.

Q11
Long Text

How likely are you to recommend this product's notification settings and experience to a colleague or friend?

Q12
Long Text

How valuable were the transactional notifications (e.g., order updates, account alerts) you received in the past 14 days?

Q13
Long Text

What is the maximum number of non-urgent notifications per day you would prefer from this product?

Q14
Long Text

Rank the following notification control options by importance to you (1 = most important).

Q15
AI Interview

We'd like to understand your notification preferences a bit more. An AI moderator will ask you a couple of brief follow-up questions based on your earlier answers.

Q16
Multiple Choice

Which region are you located in?

Q17
Multiple Choice

Which channels do you currently receive notifications from this product? Select all that apply.

Q18
Long Text

How valuable were the social or community notifications (e.g., messages, mentions, activity updates) you received in the past 14 days?

Q19
Multiple Choice

During which time windows are non-urgent notifications acceptable to you? Select all that apply.

Q20
Multiple Choice

Should urgent or critical alerts be allowed to override your quiet hours / Do Not Disturb settings?

Q21
Long Text

How clear and easy to understand are the titles or preview text of notifications you receive from this product?

Q22
Multiple Choice

If you were to set quiet hours (Do Not Disturb) for notifications, which window would fit best?

Q23
Long Text

Rank the following notification qualities by how important they are to you (1 = most important).

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.