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Product & UX

Notification Preferences & Alert Fatigue Assessment

Measures cross-device notification overload, delivery preferences, and control priorities to inform UX improvements in alert management and reduce user fatigue.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

20 questions · ~9 min
Q01
Message

Welcome to this survey on notification experiences. We're interested in understanding how people interact with notifications across their devices. This survey takes approximately 6–8 minutes. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers—we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate. Results will be used for internal product research purposes. Please think about your experiences with notifications over the last 7 days as you respond.

Q02
Multiple Choice

Which device do you receive the most notifications on?

  • Smartphone
  • Tablet
  • Laptop/desktop
  • Smartwatch
  • Other
  • Not sure
Q03
Opinion Scale

In the last 7 days, how often did the number of notifications you received feel excessive?

Scale: 15
Min:NeverMax:Very often
Q04
Dropdown

In your opinion, how should non-urgent notifications ideally be delivered?

  • Immediately
  • In a timed summary 1–2 times per day
  • In a single daily summary
  • Only when I open the app
  • No preference
Q05
Long Text

If you could change one thing about how notifications work on your devices, what would it be?

Q06
Dropdown

What is your age?

  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q07
Message

Thank you for completing this survey. Your responses have been recorded and will be used to improve notification design. You may now close this window.

Q08
Dropdown

Approximately how many notifications do you receive on a typical day across all devices?

  • 0–10
  • 11–25
  • 26–50
  • 51–100
  • 101–200
  • More than 200
  • Not sure
Q09
Opinion Scale

In the last 7 days, how often did notifications interrupt you while you were focused on something else?

Scale: 15
Min:NeverMax:Very often
Q10
Ranking

Rank the following notification types by how important it is that they break through Do Not Disturb mode. Place the most important at the top.

  1. Health/safety alerts
  2. Security or account alerts
  3. Direct messages from VIP contacts
  4. Calendar events/reminders
  5. Work-critical app notifications
  6. Delivery or order status
Drag to rank
Q11
AI Interview

Based on your earlier responses, we'd like to explore your notification experiences in more depth. An AI moderator will ask a few brief follow-up questions.

Q12
Multiple Choice

How do you describe your gender?

  • Woman
  • Man
  • Non-binary
  • Another gender identity
  • Prefer not to say
Q13
Multiple Choice

Which of the following notification types did you receive in the last 7 days? Select all that apply.

  • Social media (likes, comments, follows)
  • Messaging/chat apps
  • Email
  • News or content updates
  • Shopping/delivery alerts
  • Calendar or reminder alerts
  • Work/productivity apps
  • Health or fitness apps
  • Financial/banking alerts
  • System or device updates
  • Other
Q14
Opinion Scale

Overall, how burdensome do you find managing your notifications right now?

Scale: 15
Min:Not at all burdensomeMax:Extremely burdensome
Q15
Multiple Choice

Which of the following controls are most important to you for managing notifications? Select all that apply.

  • Per-app notification settings
  • Mute/snooze options
  • Scheduled quiet hours
  • Priority/whitelist contacts
  • Batch notifications/digests
  • Custom sounds/vibration patterns
  • Lock screen preview controls
  • Grouping by app or topic
  • Other
Q16
Dropdown

In which region do you currently live?

  • North America
  • Latin America/Caribbean
  • Europe
  • Middle East/North Africa
  • Sub-Saharan Africa
  • South Asia
  • East/Southeast Asia
  • Oceania
  • Prefer not to say
Q17
Opinion Scale

How satisfied are you with the level of control you currently have over your notifications?

Scale: 17
Min:Not at all satisfiedMax:Extremely satisfied
Q18
Ranking

Rank the following factors by how much they influence your decision to keep notifications turned on for an app. Place the most influential at the top.

  1. Alerts are time-sensitive
  2. Sender is important to me
  3. Information is relevant or useful
  4. I can control frequency and noise level
  5. Required for work or school
  6. Privacy and content preview settings
Drag to rank
Q19
Dropdown

What is the highest level of education you have completed?

  • Some high school or less
  • High school diploma or equivalent
  • Some college/technical training
  • Bachelor's degree
  • Postgraduate degree
  • Prefer not to say
Q20
Multiple Choice

Which of the following best describes your current employment status?

  • Full-time
  • Part-time
  • Self-employed
  • Student
  • Not working and looking
  • Not working and not looking
  • Prefer not to say

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Why this template

What this template is built to do — we found no directly comparable template from other survey tools to review.

What sets it apart

  • Includes dedicated opinion-scale questions measuring perceived notification overload, focus interruption, and burden alongside satisfaction with current control levels
  • Uses ranking questions to surface which notification types deserve priority interruption rights and what factors drive users to keep notifications on, giving clearer prioritization data than flat multiple-choice
  • Adds an AI follow-up interview that adaptively probes on the respondent's own earlier answers about their notification experience, going beyond fixed-response formats
  • Captures delivery-preference data (e.g., how non-urgent notifications should ideally be delivered) plus an open-text question on desired changes, then rounds out the picture with standard demographic screening

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

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