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Notification Preferences & Alert Fatigue Survey Template

Assess notification preferences across push, email, and app; control settings; cross-device alert fatigue. 6-8 minutes. Boost UX and retention.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Chat Message
Think about notifications on your devices in the last 7 days.
Q2
Multiple Choice
Which device do you receive the most notifications on?
  • Smartphone
  • Tablet
  • Laptop/desktop
  • Smartwatch
  • Other
Q3
Numeric
About how many notifications do you receive on a typical day? Enter a whole number (approximate; 0 if none).
Accepts a numeric value
Whole numbers only
Q4
Opinion Scale
In the last 7 days, how often did notifications feel excessive or distracting?
Range: 1 10
Min: NeverMid: SometimesMax: Very often
Q5
Rating
Overall, how burdensome are your notifications right now?
Scale: 10 (star)
Min: Not at allMax: Extremely
Q6
Matrix
In the last 7 days, how often did you receive each type of notification?
RowsNeverRarelySometimesOftenVery often
Direct messages (people/teams)
Calendar reminders/events
App feature updates
Promotional offers/marketing
System/security alerts
News or breaking alerts
Q7
Multiple Choice
Attention check: Please select “I am paying attention.”
  • I am paying attention
  • I am not paying attention
  • Prefer not to say
Q8
Dropdown
How should non-urgent notifications be delivered?
  • Immediately
  • In a timed summary 1-2 times per day
  • In a single daily summary
  • Only when I open the app
  • No preference
Q9
Ranking
Rank the types that should be allowed to break through Do Not Disturb (top = highest priority).
Drag to order (top = most important)
  1. Direct messages from VIP contacts
  2. Calendar events/reminders
  3. Delivery or order status
  4. Security or account alerts
  5. Work-critical app notifications
  6. Health/safety alerts
Q10
Multiple Choice
Which controls matter most for managing notifications? Select all that apply.
  • Per-app notification settings
  • Mute/snooze options
  • Scheduled quiet hours
  • Priority/whitelist contacts
  • Batch notifications/digests
  • Custom sounds/vibration
  • Lock screen preview controls
  • Grouping by app/topic
  • Other
Q11
Constant Sum
Allocate 100 points across these factors to show their importance when deciding whether to keep notifications on for an app.
Total must equal 100
  • Alerts are time-sensitive
  • Sender is important to me
  • Information is relevant/useful
  • I can control frequency/noise
  • Required for work or school
  • Privacy and content preview settings
Min per option: 0Whole numbers only
Q12
Dropdown
What is your age?
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65+
  • Prefer not to say
Q13
Multiple Choice
How do you describe your gender?
  • Woman
  • Man
  • Non-binary
  • Another gender identity
  • Prefer not to say
Q14
Dropdown
Where do you live?
  • North America
  • Latin America/Caribbean
  • Europe
  • Middle East/North Africa
  • Sub-Saharan Africa
  • South Asia
  • East/Southeast Asia
  • Oceania
  • Prefer not to say
Q15
Dropdown
What is the highest level of education you have completed?
  • Some high school or less
  • High school diploma or equivalent
  • Some college/technical training
  • Bachelor’s degree
  • Postgraduate degree
  • Prefer not to say
Q16
Multiple Choice
What best describes your current employment status?
  • Full-time
  • Part-time
  • Self-employed
  • Student
  • Not working and looking
  • Not working and not looking
  • Prefer not to say
Q17
Long Text
If you could change one thing about how notifications work, what would it be?
Max 600 chars
Q18
AI Interview
AI Interview: 2 Follow-up Questions on notifications
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Q19
Chat Message
Thanks for your time—your responses have been recorded.

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