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14-Day Product Satisfaction & Issue Pulse Survey

A recurring pulse survey for active SaaS product users that measures satisfaction, captures bugs, and prioritizes feature improvements over a rolling 14-day window.

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Sample questions

A preview of what’s in the template. Every question is editable before you launch.

18 questions · ~4 min
Q01
Long Text

Welcome, and thank you for participating in this brief product feedback survey. Your responses will help us understand your recent experience and prioritize improvements. This survey takes approximately 3–4 minutes. Participation is voluntary and you may stop at any time. All responses are kept confidential and reported in aggregate only. There are no right or wrong answers — we simply want your honest opinions.

Q02
Long Text

How long have you been using the product?

Q03
Long Text

Overall, how satisfied are you with the product over the last 14 days?

Q04
Multiple Choice

In the last 14 days, did you encounter any bugs, errors, or crashes?

Q05
Long Text

Please rank the following areas from most to least important for improving your experience.

Q06
Long Text

Based on your responses in this survey, is there anything else you'd like to share about your recent experience with the product?

Q07
Long Text

Which of the following best describes your role?

Q08
Long Text

Thank you for your time — your feedback directly helps us prioritize improvements. We appreciate it!

Q09
Long Text

Approximately how many separate sessions did you use the product in the last 7 days?

Q10
Long Text

How likely are you to recommend this product to a colleague or peer?

Q11
Multiple Choice

Where did the issue(s) occur? Select all that apply.

Q12
Long Text

If we could ship one change next month, what should it be and why?

Q13
Long Text

Approximately how many people work at your company?

Q14
Multiple Choice

Which parts of the product did you use in the last 14 days? Select all that apply.

Q15
AI Interview

Thank you for your ratings. I'd like to understand what's driving your experience. What factors most influenced how you rated the product?

Q16
Long Text

How disruptive was the most significant issue to your work?

Q17
Long Text

Where are you primarily located?

Q18
Long Text

Please describe the most disruptive issue you experienced. Include what you were doing at the time and any error messages you noticed.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

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