A recurring pulse survey for active SaaS product users that measures satisfaction, captures bugs, and prioritizes feature improvements over a rolling 14-day window.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
18
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome, and thank you for participating in this brief product feedback survey. Your responses will help us understand your recent experience and prioritize improvements.
This survey takes approximately 3–4 minutes. Participation is voluntary and you may stop at any time. All responses are kept confidential and reported in aggregate only. There are no right or wrong answers — we simply want your honest opinions.
Q2
Dropdown
How long have you been using the product?
Under 1 month
1–3 months
3–12 months
1–2 years
2+ years
Q3
Dropdown
Approximately how many separate sessions did you use the product in the last 7 days?
0 (did not use)
1–2 sessions
3–5 sessions
6–10 sessions
11–20 sessions
More than 20 sessions
Q4
Multiple Choice
Which parts of the product did you use in the last 14 days? Select all that apply.
Dashboard
Reports
Collaboration / Sharing
Mobile app
Integrations
Billing & account
Settings & admin
Other (please specify)
Q5
Opinion Scale
Overall, how satisfied are you with the product over the last 14 days?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q6
Opinion Scale
How likely are you to recommend this product to a colleague or peer?
Range: 0 – 10
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q7
AI Interview
Thank you for your ratings. I'd like to understand what's driving your experience. What factors most influenced how you rated the product?
AI InterviewLength: 3Personality: [Object Object]Mode: Fast
Reference questions: 2
Q8
Multiple Choice
In the last 14 days, did you encounter any bugs, errors, or crashes?
Yes
No
Q9
Multiple Choice
Where did the issue(s) occur? Select all that apply.
Dashboard
Reports
Collaboration / Sharing
Mobile app
Integrations
Billing & account
Settings & admin
Other (please specify)
Q10
Opinion Scale
How disruptive was the most significant issue to your work?
Range: 1 – 5
Min: Not at all disruptiveMid: NeutralMax: Extremely disruptive
Q11
Long Text
Please describe the most disruptive issue you experienced. Include what you were doing at the time and any error messages you noticed.
Max chars
Q12
Ranking
Please rank the following areas from most to least important for improving your experience.
Drag to order (top = most important)
Reliability / Stability
Performance speed
New or expanded features
Integrations
Ease of use / UX
Reporting & insights
Q13
Long Text
If we could ship one change next month, what should it be and why?
Max chars
Q14
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your recent experience with the product?
Max chars
Q15
Dropdown
Which of the following best describes your role?
Individual contributor
Team lead / Manager
Executive
Operations / Support
Data / Analytics
Engineering
Product / Design
Other
Q16
Dropdown
Approximately how many people work at your company?
1–10
11–50
51–200
201–1,000
1,001+
Q17
Dropdown
Where are you primarily located?
North America
Europe
Asia-Pacific
Latin America
Middle East & Africa
Other
Q18
Chat Message
Thank you for your time — your feedback directly helps us prioritize improvements. We appreciate it!
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
How do I create my first survey?
Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
Can I test my survey before launching?
Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
How many languages are supported?
QuestionPunk supports 142+ languages. Add languages from the survey editor, auto-translate questions, and share language-specific links. AI interviews also adapt to the respondent's language automatically.
How can I share my survey?
Share via a direct link (with optional custom slug), embed on your website (iframe or script), distribute through Prolific for research panels, or generate a QR code for physical distribution.
Can I export survey results?
Yes. Export as CSV (flat or wide layout), Excel (XLSX), or export the survey structure as PDF/Word. Filter by suspicious level, response type, language, or date range before exporting.
Does QuestionPunk detect fraudulent responses?
Yes. Every response is automatically classified with a suspicious level (low/medium/high) based on attention checks, response timing, and behavioral signals. You can filter flagged responses in the Responses tab.
What are the pricing plans?
Basic (Free): 20 responses/month. Business ($50/month or $500/year): 5,000 responses/month with priority support. Enterprise (Custom): unlimited responses, remove branding, custom domain, and dedicated support.
How long does support take to reply?
We reply within 24 hours, often much sooner. Include key details in your message to help us assist you faster.