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14-Day Product Satisfaction & Issue Pulse Survey

A recurring pulse survey for active SaaS product users that measures satisfaction, captures bugs, and prioritizes feature improvements over a rolling 14-day window.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

18

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome, and thank you for participating in this brief product feedback survey. Your responses will help us understand your recent experience and prioritize improvements. This survey takes approximately 3–4 minutes. Participation is voluntary and you may stop at any time. All responses are kept confidential and reported in aggregate only. There are no right or wrong answers — we simply want your honest opinions.
Q2
Dropdown
How long have you been using the product?
  • Under 1 month
  • 1–3 months
  • 3–12 months
  • 1–2 years
  • 2+ years
Q3
Dropdown
Approximately how many separate sessions did you use the product in the last 7 days?
  • 0 (did not use)
  • 1–2 sessions
  • 3–5 sessions
  • 6–10 sessions
  • 11–20 sessions
  • More than 20 sessions
Q4
Multiple Choice
Which parts of the product did you use in the last 14 days? Select all that apply.
  • Dashboard
  • Reports
  • Collaboration / Sharing
  • Mobile app
  • Integrations
  • Billing & account
  • Settings & admin
  • Other (please specify)
Q5
Opinion Scale
Overall, how satisfied are you with the product over the last 14 days?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q6
Opinion Scale
How likely are you to recommend this product to a colleague or peer?
Range: 0 – 10
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q7
AI Interview
Thank you for your ratings. I'd like to understand what's driving your experience. What factors most influenced how you rated the product?
AI InterviewLength: 3Personality: [Object Object]Mode: Fast
Reference questions: 2
Q8
Multiple Choice
In the last 14 days, did you encounter any bugs, errors, or crashes?
  • Yes
  • No
Q9
Multiple Choice
Where did the issue(s) occur? Select all that apply.
  • Dashboard
  • Reports
  • Collaboration / Sharing
  • Mobile app
  • Integrations
  • Billing & account
  • Settings & admin
  • Other (please specify)
Q10
Opinion Scale
How disruptive was the most significant issue to your work?
Range: 1 – 5
Min: Not at all disruptiveMid: NeutralMax: Extremely disruptive
Q11
Long Text
Please describe the most disruptive issue you experienced. Include what you were doing at the time and any error messages you noticed.
Max chars
Q12
Ranking
Please rank the following areas from most to least important for improving your experience.
Drag to order (top = most important)
  1. Reliability / Stability
  2. Performance speed
  3. New or expanded features
  4. Integrations
  5. Ease of use / UX
  6. Reporting & insights
Q13
Long Text
If we could ship one change next month, what should it be and why?
Max chars
Q14
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your recent experience with the product?
Max chars
Q15
Dropdown
Which of the following best describes your role?
  • Individual contributor
  • Team lead / Manager
  • Executive
  • Operations / Support
  • Data / Analytics
  • Engineering
  • Product / Design
  • Other
Q16
Dropdown
Approximately how many people work at your company?
  • 1–10
  • 11–50
  • 51–200
  • 201–1,000
  • 1,001+
Q17
Dropdown
Where are you primarily located?
  • North America
  • Europe
  • Asia-Pacific
  • Latin America
  • Middle East & Africa
  • Other
Q18
Chat Message
Thank you for your time — your feedback directly helps us prioritize improvements. We appreciate it!

Frequently Asked Questions

What is QuestionPunk?
QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.
How do I create my first survey?
Sign up, then decide how you want to build: let the AI generate a survey from your prompt, pick a template, or start from scratch. Choose question types, set logic, and preview before sharing.
How can I share surveys with my team?
Send a project link so teammates can view and collaborate instantly.
Can the AI generate a survey from a prompt?
Yes. Provide a prompt and QuestionPunk drafts a survey you can tweak before sending.
How long does support typically take to reply?
We reply within 24 hours—often much sooner. Include key details in your message to help us assist you faster.
Can I export survey results?
Absolutely. Export results as CSV straight from the results page for quick data work.

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