Measure search intent clarity, result relevance, and filter/sort UX. Use this template to uncover issues and improve site search, UX, and conversions.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
29
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Multiple Choice
When did you last use the product’s search?
Today
Past 3 days
Past 7 days
Past 30 days
More than 30 days ago
I have never used the search feature
Q2
Multiple Choice
If you have not used search recently, why?
I rely on browsing/navigation instead
Search does not meet my needs
Not relevant to my recent tasks
I was unaware of the search feature
Past results were not helpful
Other
Q3
Long Text
Briefly describe your last search task and what you hoped to find.
Max 600 chars
Q4
Rating
How confident were you that your query expressed your intent?
Scale: 11 (star)
Min: Not confidentMax: Very confident
Q5
Multiple Choice
In that session, how many times did you reformulate your query?
None
Once
2 to 3 times
4 or more times
Q6
Multiple Choice
Did you use auto-suggestions or query hints?
Yes
No
I did not see suggestions
Q7
Long Text
What, if anything, was missing or unclear when expressing your intent?
Max 600 chars
Q8
Opinion Scale
Overall, how relevant were the results to your intent?
Range: 1 – 10
Min: Not relevantMid: MixedMax: Highly relevant
Q9
Multiple Choice
Which issues did you notice in the results, if any? (Select all that apply)
Too broad
Too narrow or specific
Out of date or stale
Duplicate results
Low-quality sources
Language or locale mismatch
Results behind paywalls
Missing key entities or attributes
Irrelevant geography
No issues noticed
Q10
Rating
How useful were titles, snippets, and metadata in judging relevance?
Scale: 11 (star)
Min: Not usefulMax: Very useful
Q11
Numeric
About how many results did you open during that session? Please enter a whole number.
Accepts a numeric value
Whole numbers only
Q12
Multiple Choice
Attention check: To confirm you are paying attention, please select "Agree".
Agree
Disagree
Not sure
Q13
Multiple Choice
During that session, how often did you use filters or sorting?
I did not notice any filtering or sorting controls
Never
Once
2 to 3 times
More than 3 times
Q14
Multiple Choice
Which filtering or sorting controls did you use? (Select all that apply)
Sort by relevance
Sort by date or time
Date range
Category or type
Price or cost
Rating or reviews
Location or distance
Availability or in stock
Include or exclude sources
Advanced query operators
None; I did not use filtering or sorting
I did not notice any filtering or sorting controls
Q15
Multiple Choice
If you did not use filters or sorting, what were the main reasons?
Not needed for my task
Hard to find
Unsure what each option does
Too many options
Takes too long to apply
Filters reset unexpectedly
Not available on my device
I prefer refining the query instead
Other
Q16
Opinion Scale
How effective were the filters or sorting in narrowing to the right results?
Range: 1 – 10
Min: Not effectiveMid: SomewhatMax: Very effective
Q17
Rating
Overall satisfaction with the search experience
Scale: 11 (star)
Min: Very dissatisfiedMax: Very satisfied
Q18
Ranking
Please rank the top areas to improve (drag to reorder).
Drag to order (top = most important)
Understanding user intent
Query suggestions and autocomplete
Result ranking and relevance
Freshness and recency
Titles, snippets, and metadata
Filter and sort usability
Speed and performance
Q19
Multiple Choice
Which best describes your role?
Individual contributor
People manager
Executive or leader
Other
Q20
Multiple Choice
Which team or area do you primarily work in?
Engineering or Development
Data or Analytics
Product
Design or UX
Marketing
Sales or Business Development
Support or Customer Success
Operations
HR or Recruiting
Finance
Other
Q21
Multiple Choice
How often do you use the product’s search?
Multiple times per day
Daily
A few times per week
A few times per month
Rarely
Never
Q22
Multiple Choice
Tenure with the product
Less than 1 month
1 to 3 months
4 to 12 months
1 to 2 years
3 or more years
Q23
Multiple Choice
Primary device for search
Desktop or laptop
Tablet
Mobile phone
Mixed equally
Q24
Multiple Choice
Region
Americas
EMEA
APAC
Prefer not to say
Q25
Multiple Choice
Age group (optional)
Under 18
18 to 24
25 to 34
35 to 44
45 to 54
55 to 64
65 or older
Prefer not to say
Q26
Chat Message
Welcome! This short survey takes about 4 to 6 minutes. Please answer based on your most recent search session.
Q27
Long Text
Any final comments or suggestions?
Max 600 chars
Q28
AI Interview
AI Interview: 2 Follow-up Questions on your search experience
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q29
Chat Message
Thank you for your time—your feedback will help us improve search!
Frequently Asked Questions
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