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Site Search UX Evaluation: Intent, Relevance & Filtering

Evaluates users' search experiences across intent expression, result relevance, and filter/sort usability to identify actionable improvements for product search, UX, and conversions.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

29 questions · ~4 min
Q01
Long Text

Welcome to the Search Experience Survey. This survey takes approximately 4–6 minutes and asks about your most recent search session in the product. Your responses are confidential and will be reported only in aggregate to help us improve the search experience. Participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers—we are simply interested in your honest opinions.

Q02
Multiple Choice

When did you last use the product's search feature?

Q03
Long Text

How confident were you that the words you typed accurately expressed what you were looking for?

Q04
Long Text

Overall, how relevant were the search results to what you were looking for?

Q05
Multiple Choice

During that session, how often did you use filters or sorting controls?

Q06
Long Text

How satisfied are you with the overall search experience?

Q07
Multiple Choice

Which of the following best describes your role?

Q08
Long Text

Thank you for completing this survey. Your feedback will directly inform improvements to our search experience.

Q09
Multiple Choice

What is the main reason you have not used the search feature recently?

Q10
Multiple Choice

During that session, how many times did you rephrase or change your search query?

Q11
Multiple Choice

Which of the following issues, if any, did you notice in the search results? (Select all that apply)

Q12
Multiple Choice

Which of the following filtering or sorting controls did you use? (Select all that apply)

Q13
Long Text

How likely are you to recommend this product's search feature to a colleague?

Q14
Long Text

Which team or area do you primarily work in?

Q15
Long Text

Briefly describe your most recent search task and what you hoped to find.

Q16
Multiple Choice

Did you use any auto-suggestions or query hints that appeared while typing?

Q17
Long Text

How useful were the titles, descriptions, and preview information shown in the results for judging whether a result was relevant?

Q18
Multiple Choice

What were the main reasons you did not use filters or sorting? (Select all that apply)

Q19
Multiple Choice

Which three areas would most improve your search experience? (Select up to 3)

Q20
Multiple Choice

How often do you typically use the product's search feature?

Q21
Long Text

What, if anything, made it difficult to express what you were looking for?

Q22
Multiple Choice

Approximately how many search results did you click on or open during that session?

Q23
Long Text

How effective were the filters or sorting controls in helping you find the right results?

Q24
AI Interview

We'd like to explore your search experience a bit further. An AI moderator will ask a couple of follow-up questions based on your responses.

Q25
Multiple Choice

How long have you been using this product?

Q26
Long Text

Based on your responses in this survey, please share any additional thoughts, suggestions, or concerns about the search experience.

Q27
Multiple Choice

What device do you primarily use when searching in this product?

Q28
Multiple Choice

Which region are you based in?

Q29
Multiple Choice

What is your age group? (Optional)

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.