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Search Experience Survey Template: Intent, Results & Filters

Measure search intent clarity, result relevance, and filter/sort UX. Use this template to uncover issues and improve site search, UX, and conversions.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Multiple Choice
When did you last use the product’s search?
  • Today
  • Past 3 days
  • Past 7 days
  • Past 30 days
  • More than 30 days ago
  • I have never used the search feature
Q2
Multiple Choice
If you have not used search recently, why?
  • I rely on browsing/navigation instead
  • Search does not meet my needs
  • Not relevant to my recent tasks
  • I was unaware of the search feature
  • Past results were not helpful
  • Other
Q3
Long Text
Briefly describe your last search task and what you hoped to find.
Max 600 chars
Q4
Rating
How confident were you that your query expressed your intent?
Scale: 10 (star)
Min: Not confidentMax: Very confident
Q5
Multiple Choice
In that session, how many times did you reformulate your query?
  • None
  • Once
  • 2 to 3 times
  • 4 or more times
Q6
Multiple Choice
Did you use auto-suggestions or query hints?
  • Yes
  • No
  • I did not see suggestions
Q7
Long Text
What, if anything, was missing or unclear when expressing your intent?
Max 600 chars
Q8
Opinion Scale
Overall, how relevant were the results to your intent?
Range: 1 10
Min: Not relevantMid: MixedMax: Highly relevant
Q9
Multiple Choice
Which issues did you notice in the results, if any? (Select all that apply)
  • Too broad
  • Too narrow or specific
  • Out of date or stale
  • Duplicate results
  • Low-quality sources
  • Language or locale mismatch
  • Results behind paywalls
  • Missing key entities or attributes
  • Irrelevant geography
  • No issues noticed
Q10
Rating
How useful were titles, snippets, and metadata in judging relevance?
Scale: 10 (star)
Min: Not usefulMax: Very useful
Q11
Numeric
About how many results did you open during that session? Please enter a whole number.
Accepts a numeric value
Whole numbers only
Q12
Multiple Choice
Attention check: To confirm you are paying attention, please select "Agree".
  • Agree
  • Disagree
  • Not sure
Q13
Multiple Choice
During that session, how often did you use filters or sorting?
  • I did not notice any filtering or sorting controls
  • Never
  • Once
  • 2 to 3 times
  • More than 3 times
Q14
Multiple Choice
Which filtering or sorting controls did you use? (Select all that apply)
  • Sort by relevance
  • Sort by date or time
  • Date range
  • Category or type
  • Price or cost
  • Rating or reviews
  • Location or distance
  • Availability or in stock
  • Include or exclude sources
  • Advanced query operators
  • None; I did not use filtering or sorting
  • I did not notice any filtering or sorting controls
Q15
Multiple Choice
If you did not use filters or sorting, what were the main reasons?
  • Not needed for my task
  • Hard to find
  • Unsure what each option does
  • Too many options
  • Takes too long to apply
  • Filters reset unexpectedly
  • Not available on my device
  • I prefer refining the query instead
  • Other
Q16
Opinion Scale
How effective were the filters or sorting in narrowing to the right results?
Range: 1 10
Min: Not effectiveMid: SomewhatMax: Very effective
Q17
Rating
Overall satisfaction with the search experience
Scale: 10 (star)
Min: Very dissatisfiedMax: Very satisfied
Q18
Ranking
Please rank the top areas to improve (drag to reorder).
Drag to order (top = most important)
  1. Understanding user intent
  2. Query suggestions and autocomplete
  3. Result ranking and relevance
  4. Freshness and recency
  5. Titles, snippets, and metadata
  6. Filter and sort usability
  7. Speed and performance
Q19
Multiple Choice
Which best describes your role?
  • Individual contributor
  • People manager
  • Executive or leader
  • Other
Q20
Multiple Choice
Which team or area do you primarily work in?
  • Engineering or Development
  • Data or Analytics
  • Product
  • Design or UX
  • Marketing
  • Sales or Business Development
  • Support or Customer Success
  • Operations
  • HR or Recruiting
  • Finance
  • Other
Q21
Multiple Choice
How often do you use the product’s search?
  • Multiple times per day
  • Daily
  • A few times per week
  • A few times per month
  • Rarely
  • Never
Q22
Multiple Choice
Tenure with the product
  • Less than 1 month
  • 1 to 3 months
  • 4 to 12 months
  • 1 to 2 years
  • 3 or more years
Q23
Multiple Choice
Primary device for search
  • Desktop or laptop
  • Tablet
  • Mobile phone
  • Mixed equally
Q24
Multiple Choice
Region
  • Americas
  • EMEA
  • APAC
  • Prefer not to say
Q25
Multiple Choice
Age group (optional)
  • Under 18
  • 18 to 24
  • 25 to 34
  • 35 to 44
  • 45 to 54
  • 55 to 64
  • 65 or older
  • Prefer not to say
Q26
Chat Message
Welcome! This short survey takes about 4 to 6 minutes. Please answer based on your most recent search session.
Q27
Long Text
Any final comments or suggestions?
Max 600 chars
Q28
AI Interview
AI Interview: 2 Follow-up Questions on your search experience
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Q29
Chat Message
Thank you for your time—your feedback will help us improve search!

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