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Site Search, Navigation & Filter UX Evaluation

Measures ease of finding content, filter effectiveness, and result relevance across a site or app to diagnose UX friction and prioritize improvements that lift task completion and satisfaction.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

20 questions · ~4 min
Q01
Long Text

Welcome to this survey about your experience finding content on our site or app. This survey takes approximately 5–7 minutes to complete. Your participation is entirely voluntary and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. Your responses are confidential, will be anonymized, and reported only in aggregate to improve the site experience. By continuing, you consent to participate.

Q02
Multiple Choice

When did you most recently use this site or app?

Q03
Long Text

How easy was it to find the content you needed?

Q04
Multiple Choice

Which of the following, if any, did you use during that session? Select all that apply.

Q05
Long Text

In your most recent session, how relevant was the content you viewed to your needs?

Q06
Long Text

What one change would most improve the experience of finding relevant content on this site or app?

Q07
Multiple Choice

Which device did you primarily use during your most recent session on this site or app?

Q08
Long Text

Thank you for your time — your responses have been recorded and will help us improve the site experience.

Q09
Long Text

What was the main thing you were trying to find or do during that session?

Q10
Multiple Choice

Approximately how long did it take you to find what you needed?

Q11
Long Text

How often do you use filters or sorting on this site or app?

Q12
Multiple Choice

If anything felt off-target, what were the main reasons? Select all that apply.

Q13
AI Interview

Based on your earlier responses, we'd like to explore your navigation and search experience in a bit more depth. Please share your thoughts and our AI moderator will ask a couple of follow-up questions.

Q14
Long Text

What is your age group?

Q15
Multiple Choice

How did you start that session?

Q16
Long Text

How effective were the filters or sorting options you used for narrowing to the right content?

Q17
Multiple Choice

What did you do after viewing the content? Select all that apply.

Q18
Multiple Choice

Which best describes your gender?

Q19
Long Text

Overall, how satisfied are you with the experience of finding relevant content on this site or app?

Q20
Long Text

Which region do you currently live in?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.