Aerospace Maintenance Documentation Survey Template - Survey Template | QuestionPunk
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Aerospace Maintenance Documentation Survey Template

Collect technician feedback on clarity, accuracy, and accessibility of aircraft maintenance manuals to improve safety, compliance, and turnaround time.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
dropdown
In the last 30 days, how often did you use maintenance documentation?
Q2
multiple choice
Which documentation types did you use in the last 30 days? Select all that apply.
  • Aircraft Maintenance Manual (AMM)
  • Component Maintenance Manual (CMM)
  • Illustrated Parts Catalog (IPC)
  • Service Bulletins/Airworthiness Directives (SB/AD)
  • Work orders or task cards
  • Wiring diagrams/schematics
  • Troubleshooting guides
  • Digital checklists or job aids
Q3
multiple choice
What was your primary format for documentation in the last 30 days? (Select one)
  • OEM web portal
  • Internal MRO system
  • Tablet/EFB app
  • Static PDF files
  • Printed copies
  • Scans/photos of pages
Q4
multiple choice
Which tools do you use to access documentation? Select all that apply.
  • Tablet/EFB
  • Desktop/laptop
  • Shop floor kiosk
  • Personal mobile phone
  • Shared binder shelf
  • AR headset/smart glasses
Q5
matrix
Please rate the documentation you used most often in the last 30 days:
Q6
opinion scale
How easy was it to locate the right document within your workflow (last 30 days)?
Q7
rating
Updates were available in time to support maintenance (last 90 days).
Q8
rating
Overall, how confident are you that procedures are accurate and safe?
Q9
numeric
In the last 30 days, how many times did unclear or outdated documentation cause rework, delay, or a stop?
Q10
dropdown
If you reported a documentation issue in the last 90 days, how fast was the resolution?
Q11
multiple choice
Attention check: To confirm you’re reading the questions, please select “Bravo” below.
  • Alpha
  • Bravo
  • Charlie
  • Delta
Q12
ranking
Rank the improvements that would help you most (top to bottom).
Q13
multiple choice
If you could choose, what primary format should future documentation use? (Select one)
  • Structured web pages with hyperlinks
  • Interactive app experience
  • Downloadable PDFs
  • Printed manuals
  • Mixed: web plus printable extracts
Q14
numeric
In the last 30 days, about how many minutes per typical shift did you spend searching for or clarifying documentation?
Q15
long text
Briefly describe the most recent documentation issue you encountered, if any.
Max 600 chars
Q16
long text
Any other suggestions to improve clarity, reliability, or access?
Max 600 chars
Q17
dropdown
What is your primary role?
Q18
dropdown
How many years of experience do you have in aerospace maintenance?
Q19
multiple choice
Which certifications/licenses do you hold? Select all that apply.
  • A&P
  • EASA Part-66 B1
  • EASA Part-66 B2
  • IA/authorized inspector
  • None
  • Other
Q20
dropdown
What is your primary shift?
Q21
dropdown
Where do you primarily work?
Q22
dropdown
What type of organization do you primarily work for?
Q23
chat message
Welcome—this brief survey should take about 5–7 minutes. Please answer based on your experience in the last 30 days where applicable.
Q24
long text
Any final comments before submitting?
Max 600 chars
Q25
ai interview
AI Interview: 2 Follow-up Questions on maintenance documentation
AI Interview
Q26
chat message
Thank you for your time—your input will help improve documentation usability.

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