Workplace Facility Condition & Maintenance Response Survey

Welcome to the Workplace Facility Experience Survey. This survey asks about your experience with facility cleanliness, comfort, and maintenance over the past 30 days. Your responses are anonymous, reported only in aggregate, and used internally to prioritize facility improvements. Participation is voluntary and you may stop at any time. There are no right or wrong answers—we simply want your honest perspective. Estimated time: 6–8 minutes.

Where do you primarily work?

• HQ or main office
• Regional or satellite office
• Shared or co-working space
• Warehouse or industrial site
• Hybrid across multiple sites
• Remote (no fixed site)

Overall, how would you rate the cleanliness of your workplace facility?

How satisfied are you with the temperature and climate control in your workspace?

Which of the following issues, if any, did you notice at your workplace? Select all that apply.

• Spill or mess not addressed
• Trash overflow
• Supplies out of stock (e.g., soap, paper towels)
• HVAC issue (too hot or too cold)
• Lighting or electrical issue
• Noise disturbance
• Pest sighting
• Restroom cleanliness issue
• None of the above

Please rank the following improvement areas by priority (1 = highest priority).

1. Increase cleaning frequency
2. Improve restroom upkeep
3. Better restocking of supplies
4. Faster maintenance response times
5. Improve temperature and climate control

Based on your responses in this survey, please share any additional thoughts about your workplace facility experience. What one change would make the biggest difference to your daily comfort?

How long have you worked at the company?

• Less than 6 months
• 6–12 months
• 1–3 years
• 3–5 years
• More than 5 years
• Prefer not to say

Thank you for completing this survey. Your feedback will be used to prioritize facility improvements over the coming quarter.

Approximately how many days were you on-site in the past 30 days?

• 0 days
• 1–5 days
• 6–10 days
• 11–15 days
• 16–20 days
• 21–25 days
• 26–30 days

How would you rate the cleanliness of your workstation or desk area?

How satisfied are you with the lighting in your workspace?

How do you usually report facility or comfort issues?

• Helpdesk or ticketing portal
• Email
• Chat (e.g., Slack or Teams)
• Phone
• In person
• I typically do not report issues

Which department do you primarily work in?

• Operations
• Facilities
• Engineering / IT
• Sales / Marketing
• HR / People
• Finance
• Customer Support
• Other
• Prefer not to say

How would you rate the cleanliness of the restrooms?

How satisfied are you with the noise level in your workspace?

For the most recent issue you reported, how quickly did you receive an initial response?

• Within 4 hours
• Within 1 business day
• 2–3 business days
• 4–5 business days
• More than 5 business days
• Not resolved yet
• I did not report an issue

Which best describes your role level?

• Individual contributor
• Team lead or supervisor
• Manager or director
• Senior leadership or executive
• Prefer not to say

How would you rate the cleanliness of break rooms or kitchen areas?

How satisfied are you with the seating and ergonomic setup at your workstation?

Overall, how satisfied are you with how quickly and effectively facility issues are addressed?

What is your employment status?

• Full-time
• Part-time
• Contractor
• Intern / Apprentice
• Prefer not to say

How would you rate the cleanliness of meeting rooms and common areas?