Measure contract workflow clarity, status visibility, SLAs, and cycle time from internal teams to uncover bottlenecks and cut turnaround.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Sample Survey Items
Q1
Multiple Choice
Which best describes your involvement with contract workflows?
I negotiate contracts directly
I review/approve or request contracts
I am not involved in contract workflows
Q2
Opinion Scale
For your contract requests in the last 6 months, how easy was it to see status updates?
Range: 1 – 10
Min: Very hardMid: Neither easy nor hardMax: Very easy
Q3
Rating
Thinking of your most recent request in the last 6 months, how well were timeline expectations set at kickoff?
Scale: 11 (star)
Min: Not at all wellMax: Extremely well
Q4
Opinion Scale
How clear is the end-to-end contract workflow in our organization today?
Range: 1 – 10
Min: Not clearMid: Neither clear nor unclearMax: Very clear
Q5
Multiple Choice
Can stakeholders track contract status in real time?
Yes, via a system dashboard
Yes, via a shared tracker
Partially, via ad hoc updates
No
Q6
Numeric
Approximately how many calendar days from intake to signature for your recent standard contracts? Enter the median of your last 3 within the past 6 months.
Accepts a numeric value
Whole numbers only
Q7
Multiple Choice
Do you use documented SLAs for contract turnaround?
Yes, for all standard requests
Yes, for some request types
No
Not sure
Q8
Opinion Scale
When SLAs exist, how often were they met over the last 6 months?
Range: 1 – 10
Min: RarelyMid: About halfMax: Almost always
Q9
Matrix
In the last 6 months, how often did you encounter delays at each stage?
Rows
Never
Rarely
Sometimes
Often
Very often
Intake/triage
•
•
•
•
•
Drafting
•
•
•
•
•
Review (Legal)
•
•
•
•
•
Review (Business)
•
•
•
•
•
Negotiation
•
•
•
•
•
Approvals and signature
•
•
•
•
•
Vendor or third-party
•
•
•
•
•
Q10
Multiple Choice
Select the most common causes of delay in the last 6 months. Choose all that apply.
Unclear or incomplete intake requirements
High volume of redlines
Waiting on approvers
Template or clause mismatches
Team capacity constraints
Tooling or system limitations
External counterparty delays
Competing priorities
Q11
Multiple Choice
Attention check: To confirm you’re paying attention, please select “I am paying attention.”
I am paying attention
I am not sure
I prefer not to answer
Q12
Ranking
Rank the improvements that would most increase transparency or speed.
Drag to order (top = most important)
Greater status visibility/dashboard
Clearer and enforced SLAs
Higher-quality intake (forms, required fields)
Template and playbook standardization
Automated reminders/escalations
Additional resourcing or coverage
Self-service for low-risk agreements
Q13
Long Text
What is the single most impactful change we could make this quarter?
Max 600 chars
Q14
Multiple Choice
Which function best describes your role?
Sales
Legal
Procurement
Finance
Operations
IT
Other
Prefer not to say
Q15
Multiple Choice
What is your role level?
Individual contributor
Manager
Director
VP+
Prefer not to say
Q16
Numeric
How many years have you worked at our organization? (Enter a number.)
Accepts a numeric value
Whole numbers only
Q17
Multiple Choice
Where do you primarily work?
On-site
Hybrid
Remote
Prefer not to say
Q18
Multiple Choice
Which region do you primarily support?
Americas
EMEA
APAC
Multiple regions
Prefer not to say
Q19
Chat Message
Welcome! This brief survey focuses on visibility, expectations, and timing in our contract workflows. Please answer based on the last 6 months where noted.
Q20
Long Text
Any additional context about contract workflow transparency or timelines you’d like to share?
Max 600 chars
Q21
AI Interview
AI Interview: 2 Follow-up Questions on contract workflows
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q22
Chat Message
Thank you for your time—your input will directly inform improvements to our contract processes.
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