Assesses internal stakeholders' experience with contract workflow visibility, SLA adherence, and cycle times to identify process bottlenecks and prioritize improvements.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
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Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
21
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome to the Contract Workflow Assessment.
This survey asks about your experience with contract workflows over the past 6 months—specifically visibility, timelines, and process efficiency. Your responses are confidential and will be reported only in aggregate to inform process improvements.
Participation is voluntary, and you may exit at any time. There are no right or wrong answers; we want your honest perspective.
Estimated time: 6–8 minutes.
Q2
Multiple Choice
Which best describes your involvement with contract workflows?
I negotiate contracts directly
I review, approve, or request contracts
I am not involved in contract workflows
Q3
Opinion Scale
How clear is the end-to-end contract workflow in your organization today?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q4
Opinion Scale
Thinking about your contract requests in the past 6 months, how easy was it to see status updates?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q5
Opinion Scale
Thinking of your most recent contract request, how well were timeline expectations set at kickoff?
Range: 1 – 7
Min: Not at all wellMid: NeutralMax: Extremely well
Q6
Multiple Choice
How do you currently track the status of your contract requests?
A system dashboard (e.g., CLM tool)
A shared tracker (e.g., spreadsheet)
Ad hoc updates (e.g., email, Slack)
I don't have a way to track status
Other (please specify)
Q7
Dropdown
Approximately how many calendar days does a typical standard contract take from intake to signature?
1–5 days
6–10 days
11–20 days
21–30 days
31–45 days
46–60 days
More than 60 days
Not sure
Q8
Multiple Choice
Does your team use documented SLAs for contract turnaround times?
Yes, for all standard requests
Yes, for some request types
No
Not sure
Q9
Opinion Scale
When SLAs exist, how often were they met over the past 6 months?
Range: 1 – 7
Min: Rarely metMid: NeutralMax: Almost always met
Q10
Multiple Choice
In the past 6 months, at which workflow stages did you most frequently encounter delays? (Select all that apply.)
Intake / request submission
Initial review and triage
Drafting
Internal review and approval
Negotiation / redlining
Final approval
Execution / signature
None — I did not experience significant delays
Q11
Multiple Choice
What are the most common causes of contract delays you experienced in the past 6 months? (Select all that apply.)
Unclear or incomplete intake requirements
High volume of redlines
Waiting on internal approvers
Template or clause mismatches
Team capacity constraints
Tooling or system limitations
External counterparty delays
Competing priorities
Other (please specify)
Q12
Ranking
Rank the following improvements by their potential to increase contract workflow transparency or speed. (Place the most impactful at the top.)
Drag to order (top = most important)
Greater status visibility / dashboard
Clearer and enforced SLAs
Higher-quality intake (forms, required fields)
Template and playbook standardization
Automated reminders and escalations
Additional resourcing or coverage
Self-service for low-risk agreements
Q13
Long Text
What is the single most impactful change that could be made to contract workflows this quarter?
Max chars
Q14
AI Interview
Thank you for your answers so far. I'd like to explore your contract workflow experiences in a bit more depth. Could you walk me through a recent situation where the contract process worked well or where it broke down?
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 6
Q15
Long Text
Based on your responses in this survey, is there any additional context about contract workflow transparency or timelines you'd like to share?
Max chars
Q16
Multiple Choice
Which function best describes your role?
Sales
Legal
Procurement
Finance
Operations
IT
Other (please specify)
Prefer not to say
Q17
Multiple Choice
What is your role level?
Individual contributor
Manager
Director
VP+
Prefer not to say
Q18
Dropdown
How long have you worked at your organization?
Less than 1 year
1–2 years
3–5 years
6–10 years
More than 10 years
Prefer not to say
Q19
Multiple Choice
Where do you primarily work?
On-site
Hybrid
Remote
Prefer not to say
Q20
Multiple Choice
Which region do you primarily support?
Americas
EMEA
APAC
Multiple regions
Prefer not to say
Q21
Chat Message
Thank you for your time. Your input will directly inform improvements to contract workflows and processes.
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