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Observability ROI Survey Template: Logs, Metrics & Tracing

Measure business impact of your observability stack. Ready-made survey template covering logs, metrics, and tracing to prioritize investments for DevOps & SRE.

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Comprehensive insights and recommendations

Sample Survey Items

Q1
chat message
Welcome! Please answer based on your experience over the last 3–6 months. Your aggregated responses will guide how we improve our observability ROI.
Q2
multiple choice
Which observability signals or tools do you actively use at least monthly? Select all that apply.
  • Logs
  • Metrics
  • Tracing
  • Application Performance Monitoring (APM) dashboards
  • Real User Monitoring (RUM)
  • Synthetic monitoring
  • Error tracking
Q3
matrix
In the last 3 months, how often did you use each signal to investigate or validate production behavior?
Q4
ranking
Rank today’s primary objectives for observability (top = most important).
Q5
opinion scale
Overall ROI of our observability investments in the last 6 months?
Q6
matrix
Perceived ROI by signal in the last 6 months:
Q7
multiple choice
Which outcomes contribute most to ROI for you? Select all that apply.
  • Fewer incidents
  • Faster triage and root cause
  • Better alert quality
  • Developer productivity
  • Infrastructure cost savings
  • Reduced operational toil
  • Fewer support tickets
  • Improved customer SLAs
Q8
constant sum
Allocate 100 points to where you spent analysis time during incidents in the past quarter.
Q9
matrix
How severe are the following cost and friction points today?
Q10
opinion scale
In the last 3 months, how often did data gaps or missing context hinder investigations?
Q11
rating
How confident are you making operational decisions based on our observability data?
Q12
ranking
Prioritize where additional investment would most improve ROI (top = highest impact).
Q13
multiple choice
Attention check: Please select “I am paying attention” only.
  • I am paying attention
  • I am not paying attention
  • I prefer not to answer
Q14
multiple choice
What are the biggest barriers to realizing ROI from logs, metrics, and tracing? Select all that apply.
  • Insufficient tracing coverage
  • Unstructured or inconsistent logs
  • Siloed tools and data
  • Lack of SLOs/SLIs
  • High data costs
  • Limited team skills or time
  • Unclear ownership or process
  • Competing priorities
Q15
numeric
What percentage reduction in MTTR over the next 6 months would clearly demonstrate ROI?
Q16
long text
Briefly describe one recent case (last 6 months) where logs, metrics, or tracing clearly helped or failed to deliver ROI.
Max 600 chars
Q17
long text
What single change would most improve ROI from our observability stack?
Max 600 chars
Q18
multiple choice
What is your primary role?
  • Site Reliability/DevOps
  • Backend engineer
  • Frontend/mobile engineer
  • Platform/Infrastructure
  • Data/ML engineer
  • QA/Testing
  • Product/Program
  • Customer support
  • Other
Q19
multiple choice
Which team or area do you primarily support?
  • Product/application team
  • Platform/Infrastructure
  • Security
  • Data/Analytics
  • Customer support/Success
  • Other
Q20
numeric
How many years have you worked in production operations or on-call contexts?
Q21
multiple choice
How often have you been on call in the last 6 months?
  • Never
  • Occasionally (less than monthly)
  • Monthly
  • Weekly or more
Q22
multiple choice
Which region are you primarily based in?
  • Americas
  • EMEA
  • APAC
Q23
long text
Any additional comments or context we should consider?
Max 600 chars
Q24
ai interview
AI Interview: 2 Follow-up Questions on observability ROI
AI Interview
Q25
chat message
Thank you! Your feedback will directly inform our next steps to improve observability ROI.

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Observability ROI Survey Template: Logs, Metrics & Tracing - Survey Template | QuestionPunk