How often do you buy physical goods online?
- Daily
- Several times a week
- Weekly
- 2–3 times a month
- Monthly
- Less often
When was your most recent online order for physical goods?
In the last 3 months, which types of items have you ordered online? Select all that apply.
- Groceries/perishables
- Household essentials
- Health/beauty
- Electronics
- Clothing/accessories
- Home/garden
- Other
For standard shipping, what is the longest delivery time you consider acceptable?
For fast delivery options (e.g., same-day), what timing meets your expectations?
How important is the product’s condition/freshness on arrival for items that can spoil or degrade?
For items with freshness or shelf‑life considerations, which of the following are acceptable at delivery? If not applicable, select the last option.
- Made/packaged within 1 day
- Made/packaged within 2–3 days
- Made/packaged within 4–6 days
- Any, as long as it’s unexpired and in good condition
- I do not order such items online
For a typical $50 order with standard shipping, what is the maximum delivery fee you find acceptable (in USD)? Please enter a whole number.
Which of these fees are acceptable to you when ordering online? Select all that apply.
- Delivery fee
- Service fee
- Small‑order fee
- Packaging/eco fee
- Tip/gratuity for driver
- None of the above
Allocate a total of 100 points across these factors to show how you balance them when choosing delivery.
Rank these factors from most to least important when selecting a delivery option.
How important are the following when you shop online?
Attention check: To confirm you’re paying attention, please select “Agree.”
- Strongly disagree
- Disagree
- Neutral
- Agree
- Strongly agree
What is your age group?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65+
- Prefer not to say
How do you describe your gender?
- Man
- Woman
- Non-binary
- Prefer not to say
Which country do you live in?
Max 100 chars
What is the highest level of education you have completed?
- Less than high school
- High school or equivalent
- Some college
- 2-year degree
- Bachelor’s degree
- Postgraduate degree
- Prefer not to say
What is your current employment status?
- Employed full-time
- Employed part-time
- Self-employed
- Student
- Homemaker/caregiver
- Retired
- Unemployed and looking
- Not looking for work
- Prefer not to say
What could improve your delivery experience most?
Max 600 chars
Welcome! This brief survey asks about your online delivery expectations. It should take about 5 minutes.
AI Interview: 2 Follow-up Questions on Online Delivery Preferences
Thank you for participating—your feedback helps improve delivery services!