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QR Code Menu Survey: Restaurant Usability & Accessibility

Collect diner feedback on QR code menus—ease of use, preferences, and accessibility. Customizable, mobile-friendly template. Takes 5–7 minutes to complete

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Chat Message
Welcome! This survey asks about your dine-in restaurant experiences with QR code menus in the last 3 months. There are no right or wrong answers—please respond based on your own experiences.
Q2
Chat Message
Think about your dine-in restaurant visits in the last 3 months.
Q3
Numeric
About how many dine-in visits in the last 3 months used a QR code menu?
Accepts a numeric value
Whole numbers only
Q4
Multiple Choice
What device do you usually use to access QR code menus?
  • iPhone (iOS)
  • Android phone
  • Other smartphone
  • Tablet
  • I don’t scan QR menus
  • I don't have a device
Q5
Rating
Overall, how would you rate your recent QR code menu experiences?
Scale: 11 (star)
Min: Very poorMax: Excellent
Q6
Matrix
How easy or difficult were these tasks when using QR code menus recently?
RowsVery easyEasyNeither easy nor difficultDifficultVery difficult
Scanning the QR code•••••
Loading the menu page•••••
Zooming or reading text•••••
Navigating categories•••••
Finding item details (ingredients, allergens)•••••
Adding items or saving selections (if ordering is available)•••••
Switching between the menu and other phone tasks without losing your place•••••
Q7
Multiple Choice
Which issues have you experienced with QR code menus in the last 3 months? Select all that apply.
  • Slow loading or timeouts
  • Small text or low contrast
  • Weak Wi‑Fi or mobile data
  • Phone battery was low
  • Needed to download an app or log in
  • Hard to navigate or find items
  • Glare or lighting made it hard to read
  • Language not available
  • Not compatible with assistive tech
  • None of the above
Q8
Numeric
In your most recent QR menu experience, approximately how many seconds elapsed from scanning to seeing the menu?
Accepts a numeric value
Whole numbers only
Q9
Multiple Choice
Which on-device features or accommodations did you use when viewing a QR menu recently? Select all that apply.
  • Pinch‑to‑zoom on the page
  • Increased system text size
  • Dark mode or invert colors
  • High contrast or color filters
  • Screen reader/voice over
  • Shared the link with the table
  • Asked for a printed menu
  • None of the above
Q10
Multiple Choice
Attention check: To confirm you’re paying attention, please select “I am paying attention.”
  • I am paying attention
  • I am not paying attention
  • Prefer not to answer
Q11
Ranking
Rank menu formats from most to least preferred.
Drag to order (top = most important)
  1. Paper menu
  2. QR code menu on your own device
  3. QR code linking to a shared tablet
  4. Chalkboard or overhead display
  5. Server verbally describes specials
Q12
Opinion Scale
Overall, how favorable is your view of QR code menus?
Range: 1 – 10
Min: Very unfavorableMid: NeutralMax: Very favorable
Q13
Multiple Choice
When would you prefer a QR code menu? Select all that apply.
  • When the restaurant is busy
  • When menus change frequently
  • Outdoor seating or dim lighting
  • Dining alone
  • Ordering multiple rounds or add‑ons
  • When I want photos or filters
  • Never—I don’t prefer QR menus
Q14
Constant Sum
Allocate a total of 100 points across the items below to show what you value most about QR code menus.
Total must equal 100
  • Speed of access
  • Up-to-date information
  • Photos and item details
  • Less contact with staff
  • Reduced paper use
  • Ability to order/reorder from the table
  • Other
Min per option: 0Whole numbers only
Q15
Long Text
What works well about QR code menus for you, if anything?
Max 600 chars
Q16
Dropdown
What is your age?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q17
Multiple Choice
Gender
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q18
Dropdown
Where do you primarily dine out?
  • Australia
  • Canada
  • European Union
  • India
  • United Kingdom
  • United States
  • Other
Q19
Multiple Choice
Current employment status
  • Employed full-time
  • Employed part-time
  • Self-employed
  • Student
  • Homemaker/caregiver
  • Retired
  • Unemployed
  • Prefer not to say
Q20
Multiple Choice
Highest level of education completed
  • Some high school or less
  • High school diploma or equivalent
  • Some college/associate degree
  • Bachelor’s degree
  • Postgraduate degree
  • Prefer not to say
Q21
Multiple Choice
Do you use any phone accessibility tools? Select all that apply.
  • Screen magnification/zoom
  • Larger text settings
  • Screen reader
  • Voice control
  • Color filters/high contrast
  • None of the above
  • Prefer not to say
Q22
Long Text
What would make QR code menus easier or more accessible for you?
Max 600 chars
Q23
AI Interview
AI Interview: 2 Follow-up Questions on QR Code Menus
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q24
Chat Message
Thank you for participating! Your responses have been recorded.

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