QR Code Menu Survey: Restaurant Usability & Accessibility

Collect diner feedback on QR code menus—ease of use, preferences, and accessibility. Customizable, mobile-friendly template. Takes 5–7 minutes to complete

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Chat Message

Welcome! This survey asks about your dine-in restaurant experiences with QR code menus in the last 3 months. There are no right or wrong answers—please respond based on your own experiences.

Chat Message

Think about your dine-in restaurant visits in the last 3 months.

Numeric

About how many dine-in visits in the last 3 months used a QR code menu?

Accepts a numeric value

Whole numbers only

Multiple Choice

What device do you usually use to access QR code menus?

iPhone (iOS)
Android phone
Other smartphone
Tablet
I don’t scan QR menus
I don't have a device

Rating

Overall, how would you rate your recent QR code menu experiences?

Scale: 11 (star)

Min: Very poorMax: Excellent

Matrix

How easy or difficult were these tasks when using QR code menus recently?

Rows	Very easy	Easy	Neither easy nor difficult	Difficult	Very difficult
Scanning the QR code	•	•	•	•	•
Loading the menu page	•	•	•	•	•
Zooming or reading text	•	•	•	•	•
Navigating categories	•	•	•	•	•
Finding item details (ingredients, allergens)	•	•	•	•	•
Adding items or saving selections (if ordering is available)	•	•	•	•	•
Switching between the menu and other phone tasks without losing your place	•	•	•	•	•

Multiple Choice

Which issues have you experienced with QR code menus in the last 3 months? Select all that apply.

Slow loading or timeouts
Small text or low contrast
Weak Wi‑Fi or mobile data
Phone battery was low
Needed to download an app or log in
Hard to navigate or find items
Glare or lighting made it hard to read
Language not available
Not compatible with assistive tech
None of the above

Numeric

In your most recent QR menu experience, approximately how many seconds elapsed from scanning to seeing the menu?

Accepts a numeric value

Whole numbers only

Multiple Choice

Which on-device features or accommodations did you use when viewing a QR menu recently? Select all that apply.

Pinch‑to‑zoom on the page
Increased system text size
Dark mode or invert colors
High contrast or color filters
Screen reader/voice over
Shared the link with the table
Asked for a printed menu
None of the above

Q10

Multiple Choice

Attention check: To confirm you’re paying attention, please select “I am paying attention.”

I am paying attention
I am not paying attention
Prefer not to answer

Q11

Ranking

Rank menu formats from most to least preferred.

Drag to order (top = most important)

Paper menu
QR code menu on your own device
QR code linking to a shared tablet
Chalkboard or overhead display
Server verbally describes specials

Q12

Opinion Scale

Overall, how favorable is your view of QR code menus?

Range: 1 – 10

Min: Very unfavorableMid: NeutralMax: Very favorable

Q13

Multiple Choice

When would you prefer a QR code menu? Select all that apply.

When the restaurant is busy
When menus change frequently
Outdoor seating or dim lighting
Dining alone
Ordering multiple rounds or add‑ons
When I want photos or filters
Never—I don’t prefer QR menus

Q14

Constant Sum

Allocate a total of 100 points across the items below to show what you value most about QR code menus.

Total must equal 100

Speed of access
Up-to-date information
Photos and item details
Less contact with staff
Reduced paper use
Ability to order/reorder from the table
Other

Min per option: 0Whole numbers only

Q15

Long Text

What works well about QR code menus for you, if anything?

Max 600 chars

Q16

Dropdown

What is your age?

18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say

Q17

Multiple Choice

Gender

Woman
Man
Non-binary
Prefer not to say

Q18

Dropdown

Where do you primarily dine out?

Australia
Canada
European Union
India
United Kingdom
United States
Other

Q19

Multiple Choice

Current employment status

Employed full-time
Employed part-time
Self-employed
Student
Homemaker/caregiver
Retired
Unemployed
Prefer not to say

Q20

Multiple Choice

Highest level of education completed

Some high school or less
High school diploma or equivalent
Some college/associate degree
Bachelor’s degree
Postgraduate degree
Prefer not to say

Q21

Multiple Choice

Do you use any phone accessibility tools? Select all that apply.

Screen magnification/zoom
Larger text settings
Screen reader
Voice control
Color filters/high contrast
None of the above
Prefer not to say

Q22

Long Text

What would make QR code menus easier or more accessible for you?

Max 600 chars

Q23

AI Interview

AI Interview: 2 Follow-up Questions on QR Code Menus

AI InterviewLength: 2Personality: [Object Object]Mode: Fast

Q24

Chat Message

Thank you for participating! Your responses have been recorded.

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Hospitality