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Community Inclusivity, Safety & Satisfaction Survey

Measures member belonging, safety perceptions, and community value among online community or forum participants. Provides actionable insights to improve inclusivity, trust, and engagement.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

30 questions · ~4 min
Q01
Long Text

Welcome! This survey asks about your experience in our community, including how safe, inclusive, and valuable you find it. Your responses are confidential and will be reported only in aggregate. There are no right or wrong answers — we are interested in your honest opinions. Participation is voluntary, and you may stop at any time. The survey takes approximately 7–9 minutes to complete.

Q02
Long Text

How often do you visit the community or forum?

Q03
Long Text

The following statements are about your experience in the community. Please indicate how much you agree or disagree with each one.

Q04
Long Text

How useful is the community for each of the following?

Q05
Long Text

Based on your responses in this survey, please share any additional thoughts or suggestions for improving the community.

Q06
Long Text

Finally, a few optional questions about you. These help us understand how different groups experience the community.

Q07
Long Text

Thank you for participating! Your feedback helps us build a more inclusive and valuable community for everyone.

Q08
Multiple Choice

In the last 3 months, which of the following have you done in the community? Select all that apply.

Q09
Long Text

I feel welcome in this community.

Q10
Long Text

Getting answers to product questions

Q11
AI Interview

We'd love to hear more about your community experience. An AI moderator will ask you a couple of follow-up questions based on your responses.

Q12
Long Text

What is your age group?

Q13
Long Text

I feel safe expressing my opinions in this community.

Q14
Long Text

Learning tips and best practices from other members

Q15
Long Text

Which of the following best describes your gender?

Q16
Long Text

This community is inclusive of people from diverse backgrounds.

Q17
Long Text

Connecting with other customers

Q18
Long Text

Where do you primarily live?

Q19
Long Text

Community guidelines are enforced fairly and consistently.

Q20
Long Text

Providing feedback to the company

Q21
Long Text

What is the highest level of education you have completed?

Q22
Long Text

I feel a sense of belonging in this community.

Q23
Long Text

Staying up to date on product changes or announcements

Q24
Long Text

Which best describes your current employment status?

Q25
Long Text

In the last 3 months, did you encounter any behavior in the community that felt unsafe or exclusionary?

Q26
Long Text

When you search the community, how often do you find what you need?

Q27
Long Text

If you feel comfortable, please briefly describe what happened or where it occurred. (Optional)

Q28
Long Text

Overall, how satisfied are you with the community?

Q29
Long Text

How likely are you to recommend this community to another customer?

Q30
Long Text

What is the main reason for the score you gave?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.