Community Inclusivity, Safety & Satisfaction Survey
Measures member belonging, safety perceptions, and community value among online community or forum participants. Provides actionable insights to improve inclusivity, trust, and engagement.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
30
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! This survey asks about your experience in our community, including how safe, inclusive, and valuable you find it. Your responses are confidential and will be reported only in aggregate. There are no right or wrong answers — we are interested in your honest opinions. Participation is voluntary, and you may stop at any time. The survey takes approximately 7–9 minutes to complete.
Q2
Dropdown
How often do you visit the community or forum?
Several times a week
About weekly
About monthly
Less than monthly
I visited only once
Q3
Multiple Choice
In the last 3 months, which of the following have you done in the community? Select all that apply.
Browsed posts
Searched for answers
Asked a question
Answered someone's question
Gave product feedback
Reported an issue or flagged content
Upvoted or liked content
Other (please specify)
Q4
Chat Message
The following statements are about your experience in the community. Please indicate how much you agree or disagree with each one.
In the last 3 months, did you encounter any behavior in the community that felt unsafe or exclusionary?
No, not at all
Yes, once or twice
Yes, multiple times
Not sure
Prefer not to say
Q11
Long Text
If you feel comfortable, please briefly describe what happened or where it occurred. (Optional)
Max chars
Q12
Chat Message
How useful is the community for each of the following?
Q13
Opinion Scale
Getting answers to product questions
Range: 1 – 5
Min: Not at all usefulMid: NeutralMax: Extremely useful
Q14
Opinion Scale
Learning tips and best practices from other members
Range: 1 – 5
Min: Not at all usefulMid: NeutralMax: Extremely useful
Q15
Opinion Scale
Connecting with other customers
Range: 1 – 5
Min: Not at all usefulMid: NeutralMax: Extremely useful
Q16
Opinion Scale
Providing feedback to the company
Range: 1 – 5
Min: Not at all usefulMid: NeutralMax: Extremely useful
Q17
Opinion Scale
Staying up to date on product changes or announcements
Range: 1 – 5
Min: Not at all usefulMid: NeutralMax: Extremely useful
Q18
Opinion Scale
When you search the community, how often do you find what you need?
Range: 1 – 5
Min: NeverMid: NeutralMax: Always
Q19
Opinion Scale
Overall, how satisfied are you with the community?
Range: 1 – 7
Min: Not at all satisfiedMid: NeutralMax: Extremely satisfied
Q20
Opinion Scale
How likely are you to recommend this community to another customer?
Range: 0 – 10
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q21
Long Text
What is the main reason for the score you gave?
Max chars
Q22
Long Text
Based on your responses in this survey, please share any additional thoughts or suggestions for improving the community.
Max chars
Q23
AI Interview
We'd love to hear more about your community experience. An AI moderator will ask you a couple of follow-up questions based on your responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 4
Q24
Chat Message
Finally, a few optional questions about you. These help us understand how different groups experience the community.
Q25
Dropdown
What is your age group?
Under 18
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q26
Dropdown
Which of the following best describes your gender?
Woman
Man
Non-binary
Another gender identity
Prefer not to say
Q27
Dropdown
Where do you primarily live?
Africa
Asia
Europe
Latin America & Caribbean
Middle East
North America
Oceania
Prefer not to say
Q28
Dropdown
What is the highest level of education you have completed?
High school or less
Some college or associate degree
Bachelor's degree
Master's degree
Doctorate or professional degree
Other
Prefer not to say
Q29
Dropdown
Which best describes your current employment status?
Full-time
Part-time
Self-employed
Student
Unemployed
Retired
Prefer not to say
Q30
Chat Message
Thank you for participating! Your feedback helps us build a more inclusive and valuable community for everyone.
Frequently Asked Questions
What is QuestionPunk?
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Can I export survey results?
Absolutely. Export results as CSV straight from the results page for quick data work.