Use this template to gather developer feedback on API docs, SDK quality, and integration friction. Optimize DX, cut support, and speed onboarding.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Sample Survey Items
Q1
Multiple Choice
When did you last work with our API or SDK?
Within the last 30 days
31–90 days ago
91–180 days ago
Over 6 months ago
Q2
Multiple Choice
Which components did you use in your most recent integration? Select all that apply.
REST API
GraphQL API
iOS SDK
Android SDK
JavaScript SDK
Server-side SDK (Java/Python/etc.)
Webhooks
Other
Q3
Opinion Scale
If you used an SDK, how easy was the initial setup in your most recent project?
Range: 1 – 10
Min: Very difficultMid: NeutralMax: Very easy
Q4
Matrix
Please rate the SDK documentation you used most recently.
Rows
Very poor
Poor
Fair
Good
Excellent
Clarity of getting started
•
•
•
•
•
Accuracy of guides
•
•
•
•
•
Quality of code samples
•
•
•
•
•
Release notes and versioning clarity
•
•
•
•
•
Q5
Rating
How helpful were the SDK examples for your use case?
Scale: 10 (star)
Min: Not helpfulMax: Extremely helpful
Q6
Opinion Scale
How clear were the authentication steps for the API?
Range: 1 – 10
Min: Not clearMid: NeutralMax: Very clear
Q7
Matrix
Rate the API reference you used most recently.
Rows
Very poor
Poor
Fair
Good
Excellent
Endpoint coverage
•
•
•
•
•
Parameter definitions
•
•
•
•
•
Request/response examples
•
•
•
•
•
Pagination and rate limits clarity
•
•
•
•
•
Q8
Rating
How useful were API error messages when debugging issues?
Scale: 10 (star)
Min: Not usefulMax: Very useful
Q9
Numeric
Approximately how many hours did it take to complete an end-to-end integration (from setup to the first successful call/event) in your most recent work?
Accepts a numeric value
Whole numbers only
Q10
Ranking
Rank the friction points you encountered most (top = most impactful).
Drag to order (top = most important)
Authentication complexity
Insufficient examples for my scenario
SDK versioning/dependency issues
Sandbox/test data realism
Rate limits throttling progress
Inconsistent behavior across endpoints/platforms
Q11
Long Text
What documentation or sample content was missing or unclear for your scenario?
Max 600 chars
Q12
Rating
Overall, how would you rate your developer experience with us in the last 90 days?
Scale: 10 (star)
Min: Very poorMax: Excellent
Q13
Rating
How likely are you to recommend our API/SDK to a colleague?
Scale: 10 (star)
Min: Not at all likelyMax: Extremely likely
Q14
Multiple Choice
What is your primary role?
Front-end developer
Back-end developer
Full-stack developer
Mobile developer
DevOps/SRE
Solution architect
Other
Q15
Multiple Choice
How many years of professional software development experience do you have?
Less than 1 year
1–2 years
3–5 years
6–10 years
11–15 years
16+ years
Q16
Multiple Choice
What is your company size?
1
2–10
11–50
51–200
201–1000
1001+
Q17
Multiple Choice
Where are you primarily located?
North America
Europe
Asia-Pacific
Latin America
Middle East and Africa
Q18
Multiple Choice
What was the primary programming language used for this integration?
JavaScript/TypeScript
Python
Java
Kotlin
Swift
PHP
Ruby
Go
C
Other
Q19
Multiple Choice
Attention check: Please select "I am paying attention".
I am paying attention
I am not paying attention
Q20
Long Text
Anything else we should improve to reduce integration friction?
Max 600 chars
Q21
AI Interview
AI Interview: 2 Follow-up Questions on Your Developer Experience
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Q22
Chat Message
Thanks for your time—your feedback helps us improve our API, SDKs, and documentation.
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