Q01
Long Text
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Ecommerce API Developer Experience Survey (DX + NPS)
Measures developer satisfaction, friction, and usability across ecommerce API integrations, documentation, SDKs, and webhooks. Designed for product and developer relations teams seeking to improve adoption and reduce support load.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
24 questions · ~4 min
Q02
Multiple Choice
Have you integrated with or used our ecommerce API within the last 6 months?
Q03
Rating Scale
Overall, how would you rate the ease of your most recent integration with our API?
Q04
Long Text
How easy was it to find the right documentation for your task?
Q05
Multiple Choice
Which SDKs have you used with our API in the last 3 months? Select all that apply.
Q06
Multiple Choice
Did you implement webhooks or events in your most recent integration?
Q07
Long Text
Rank the following areas by how much effort you spent in your most recent integration, from most effort to least effort.
Q08
AI Interview
We'd like to learn more about your API and integration experience. An AI moderator will ask a couple of follow-up questions based on your earlier responses.
Q09
Multiple Choice
Which best describes your primary role?
Q10
Long Text
Thank you for your time — your feedback directly helps us improve our APIs and developer experience.
Q11
Long Text
Approximately how long did it take to make your first successful API call in that integration?
Q12
Multiple Choice
Which documentation areas, if any, do you find unclear or difficult to use? Select all that apply.
Q13
Long Text
How would you rate your overall experience with the SDK(s) you used?
Q14
Multiple Choice
If you implemented webhooks, which tools were most helpful? Select all that apply.
Q15
Long Text
How satisfied are you overall with our APIs and developer experience?
Q16
Long Text
Based on your responses in this survey, is there anything else you'd like us to know about your experience or suggestions for improvement?
Q17
Multiple Choice
Approximately how large is your company?
Q18
Multiple Choice
In that integration, where did you encounter friction? Select all that apply.
Q19
Long Text
What is one change that would most improve the documentation for you?
Q20
Long Text
Were there any SDK methods, helpers, or features you expected but didn't find? Please describe.
Q21
Long Text
How likely are you to recommend our platform to a developer colleague?
Q22
Long Text
How many years of professional software development experience do you have?
Q23
Long Text
Briefly describe the most significant friction you encountered and what made it difficult.
Q24
Multiple Choice
Where are you primarily located?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.