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Ecommerce API & Integration Survey Template for Developers

Measure developer experience for ecommerce APIs, docs, SDKs, and integrations. Uncover friction, boost adoption, and cut support. Takes just 6–8 minutes.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
rating
Overall, how smooth was your most recent integration with our API?
Q2
numeric
How many days did it take to make your first successful API call in that integration?
Q3
multiple choice
In that integration, where did you encounter friction? Select all that apply.
  • Authentication/authorization
  • Pagination or querying
  • Webhooks/events
  • Rate limiting
  • Error handling/retries
  • Data models/fields
  • SDK installation or setup
  • Environment configuration (keys, sandbox, etc.)
  • Testing and QA
  • Other
Q4
long text
Briefly describe the most significant friction you encountered and what made it difficult.
Max 600 chars
Q5
dropdown
How easy was it to find the right documentation for your task?
Q6
short text
What’s one change that would most improve the docs for you?
Max 100 chars
Q7
matrix
How clear are the following documentation areas?
Q8
multiple choice
Which SDKs have you used with our API in the last 3 months? Select all that apply.
  • JavaScript/TypeScript
  • Python
  • Ruby
  • PHP
  • Java
  • Go
  • .NET
  • iOS (Swift/Objective-C)
  • Android (Kotlin/Java)
  • I haven’t used an SDK
Q9
matrix
Rate the SDK experience for the languages you used.
Q10
long text
Any SDK methods or helpers you expected but didn’t find? Please specify.
Max 600 chars
Q11
multiple choice
Did you implement webhooks/events in your most recent integration?
  • Yes
  • No
  • Not applicable
Q12
multiple choice
Which tools were most helpful for webhooks? Select all that apply.
  • Retry queue/backoff
  • Signature verification helpers
  • Event simulator
  • Dashboard event logs
  • None of these
Q13
constant sum
Allocate 100 points to where you spent effort in your most recent integration.
Q14
opinion scale
Overall satisfaction with our APIs and developer experience.
Q15
opinion scale
How likely are you to recommend our platform to a developer colleague?
Q16
multiple choice
Which best describes your primary role?
  • Backend engineer
  • Frontend engineer
  • Full‑stack engineer
  • Mobile engineer
  • DevOps/SRE
  • Data/Analytics engineer
  • Product manager
  • Engineering manager/lead
  • Solutions/Implementation engineer
  • Other
Q17
multiple choice
Approximately how large is your company?
  • 1–10 employees
  • 11–50 employees
  • 51–200 employees
  • 201–1,000 employees
  • 1,001–5,000 employees
  • 5,001+ employees
Q18
numeric
How many years of professional software development experience do you have?
Q19
multiple choice
Where are you primarily located?
  • North America
  • Europe
  • Asia‑Pacific
  • Latin America
  • Middle East & Africa
  • Other
Q20
multiple choice
Attention check: To confirm you’re paying attention, please select “Agree.”
  • Agree
  • Disagree
Q21
long text
Anything else you’d like us to know about your experience or suggestions for improvement?
Max 600 chars
Q22
ai interview
AI Interview: 2 Follow-up Questions on API & Integration Experience
AI Interview
Q23
chat message
Thank you for your time—your feedback directly helps us improve.

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Ecommerce API & Integration Survey Template for Developers - Survey Template | QuestionPunk