Q01
Long Text
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Internal Tools & Workflow Usability Assessment
Measures employee-perceived usability, reliability, and efficiency of internal tools and workflows. Use with cross-functional teams to identify friction points and prioritize improvements.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
24 questions · ~4 min
Q02
Multiple Choice
Which of the following internal tools have you actively used in the past 4 weeks? Select all that apply.
Q03
Long Text
Overall, how easy or difficult are the internal tools you use to complete your work?
Q04
Long Text
How would you rate the overall reliability of the internal tools you use?
Q05
Long Text
Please rank the following potential improvements by how much they would improve your daily work. Drag the most impactful to the top.
Q06
Long Text
What is the single biggest pain point in your current tools or workflows that you would most like to see addressed?
Q07
Long Text
Which department or function best describes your primary team?
Q08
Long Text
Thank you for completing this survey. Your feedback directly informs how we prioritize tool and workflow improvements. Results will be reviewed in aggregate and shared with leadership.
Q09
Long Text
In a typical week, how often do you use the internal tool you rely on most?
Q10
Long Text
How easy or difficult is it to look up or enter data in internal tools?
Q11
Long Text
On a typical workday, approximately how much time do you lose due to tool or workflow friction?
Q12
Long Text
When I encounter a problem with an internal tool, I know where to get help.
Q13
Long Text
Please describe one task or workflow that has felt especially smooth or well-designed recently.
Q14
Long Text
What is your role level?
Q15
Long Text
How easy or difficult is it to run reports or export data?
Q16
Long Text
In a typical workday, how often do you need to switch between multiple tools to complete a single task?
Q17
Long Text
Changes to internal tools are communicated clearly before they happen.
Q18
AI Interview
Based on your responses, we'd like to understand more about your experience with internal tools and workflows. Please share your thoughts and our AI moderator will ask a couple of follow-up questions.
Q19
Long Text
How long have you been with the company?
Q20
Long Text
How easy or difficult is it to complete approvals or multi-step workflows?
Q21
Long Text
Available training materials and documentation help me use internal tools effectively.
Q22
Long Text
What is your primary work location?
Q23
Long Text
How easy or difficult is it to collaborate with colleagues using internal tools?
Q24
Multiple Choice
Where do you encounter the most friction when using internal tools? Select all that apply.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.