Which internal tools have you actively used in the past 4 weeks? Select all that apply.
- CRM or customer database
- Ticketing/helpdesk system
- Finance/ERP
- Custom admin portal
- Data analytics/dashboard
- Document/file storage
- Automation scripts/ETL
- Scheduling/workforce management
In a typical week, how often do you use your primary internal tool?
Overall, how easy are our internal tools to use for your work?
For each task area, how easy or difficult is it today?
Where do you encounter the most friction? Select all that apply.
- Navigation/menus
- Search/findability
- Data validation or form errors
- Permissions or access blocks
- System speed/latency
- Integrations between tools
- Reporting/export formatting
- Inconsistent layouts
- Mobile/browser compatibility
How reliable are the tools you use (uptime, errors, data consistency)?
About how many minutes did you lose to tool or workflow friction on a typical day last week?
In the last 2 weeks, how often did you switch between multiple tools to complete a single task?
Attention check: To confirm attention, please select 4 for this item.
Please rank the following improvements by impact on your work (top = highest impact).
Please indicate your agreement with the statements about support and communication.
What is the single biggest pain point you want fixed next?
Max 600 chars
Name one task or flow that felt especially smooth recently.
Max 100 chars
Which department or function is your primary team?
How long have you been with the company?
What is your primary work location (region)?
Anything else we should know to improve your day-to-day?
Max 600 chars
AI Interview: 2 Follow-up Questions on internal tooling and workflows
Thanks for your time—your feedback helps us improve our tools and processes.