Q01
Long Text
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Cashless Payment Policy Acceptance in Hospitality
Measures guest attitudes, concerns, and behavioral responses to card/mobile-only payment policies across hotels, restaurants, bars, and event venues.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
24 questions · ~4 min
Q02
Long Text
In the past 12 months, how often have you visited hospitality venues (e.g., restaurants, bars, hotels, stadiums)?
Q03
Multiple Choice
At which types of venues have you encountered cashless (card or mobile only) payment policies? Select all that apply.
Q04
Long Text
Cashless payment policies at hospitality venues are fair to all guests.
Q05
Multiple Choice
What concerns, if any, do you have about cashless payment policies at hospitality venues? Select all that apply.
Q06
Long Text
Which payment method did you use most often at hospitality venues in the past 30 days?
Q07
AI Interview
We'd like to explore your experiences with cashless payment policies in a bit more depth. A short AI-guided conversation will ask you a couple of follow-up questions.
Q08
Long Text
What is your age?
Q09
Long Text
Thank you for completing this survey. Your feedback is valuable in helping us understand guest perspectives on payment policies in hospitality.
Q10
Long Text
In the past 12 months, did you visit any hospitality venue that did not accept cash for in-person payments?
Q11
Multiple Choice
In the past 12 months, were you personally unable to complete a purchase at a hospitality venue because it did not accept cash?
Q12
Long Text
Cashless payment policies make my experience at hospitality venues more convenient.
Q13
Long Text
If a hospitality venue does not accept your preferred payment method, how likely are you to choose a different venue instead?
Q14
Long Text
Please rank the following factors that hospitality venues should consider when setting payment policies, from most important (top) to least important (bottom).
Q15
Long Text
Based on your responses in this survey, please share any additional thoughts or feelings about cashless payment policies at hospitality venues.
Q16
Multiple Choice
Which of the following best describes your gender?
Q17
Long Text
Please briefly describe what happened and how the situation was resolved.
Q18
Long Text
Cashless payment policies may exclude some guests who rely on cash.
Q19
Multiple Choice
In your view, should hospitality venues be required to accept cash as a payment method?
Q20
Long Text
Which country do you currently live in?
Q21
Long Text
When a venue accepts only card or mobile payments, how easy or difficult is it for you to complete your payment?
Q22
Long Text
Overall, how acceptable do you find cashless-only payment policies at hospitality venues?
Q23
Long Text
What is the highest level of education you have completed?
Q24
Multiple Choice
What is your current employment status?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.