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Digital Tip Prompt Fairness & Default Effects Survey

Measures how digital tip prompt design—including defaults and suggested amounts—shapes perceived fairness, social pressure, and tipping behavior in hospitality contexts. Ideal for UX researchers and hospitality operators seeking evidence-based prompt optimization.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

24 questions · ~4 min
Q01
Long Text

Welcome! This brief survey (~5 minutes) explores your recent experiences with digital tip prompts at cafes, restaurants, and delivery services. Your participation is voluntary, and you may stop at any time. There are no right or wrong answers—we are interested in your honest opinions. All responses are confidential, anonymized, and used for research purposes only. Thank you for participating!

Q02
Multiple Choice

In the last 30 days, have you encountered a digital tip prompt when paying at a hospitality business (e.g., cafe, quick-service restaurant, delivery service)?

Q03
Long Text

Approximately how many times in the last 30 days did you see a digital tip prompt?

Q04
Multiple Choice

Thinking about your most recent tip prompt, which suggested tip amounts were shown? Select all that apply.

Q05
Long Text

When a tip amount is pre-selected on the screen, how likely are you to accept that default amount?

Q06
Long Text

Approximately what percentage did you tip on your most recent prompted payment?

Q07
Long Text

Rank the following factors by how much they influence your tipping decision at checkout. Drag to reorder (1 = most influential).

Q08
Long Text

Based on your experiences, what would make digital tip prompts feel fairer or more respectful to you?

Q09
Long Text

What is your age?

Q10
Long Text

Thank you for your time! Your feedback helps us understand how digital tip prompts affect the customer experience. Your responses have been recorded and will be kept confidential.

Q11
Multiple Choice

Where have you encountered tip prompts in the last 30 days? Select all that apply.

Q12
Multiple Choice

On that most recent prompt, was any tip option pre-selected (highlighted or already chosen) by default?

Q13
Long Text

Overall, how fair do digital tip prompts in hospitality feel to you?

Q14
Multiple Choice

Which tip prompt format would you most prefer to see at checkout?

Q15
AI Interview

You mentioned your experiences with digital tip prompts. We'd like to explore a bit further. What emotions or thoughts come to mind when you see a tip screen at checkout?

Q16
Multiple Choice

What is your gender?

Q17
Long Text

How acceptable do you find a pre-selected default of 15% at a quick-service counter?

Q18
Long Text

In which country do you currently reside?

Q19
Long Text

How acceptable do you find a pre-selected default of 20% at a quick-service counter?

Q20
Multiple Choice

What is your current employment status?

Q21
Long Text

How acceptable do you find a pre-selected default of 25% at a quick-service counter?

Q22
Long Text

What is the highest level of education you have completed?

Q23
Long Text

During your most recent prompted payment, how much pressure did you feel to leave a tip?

Q24
Long Text

How do digital tip prompts affect your sense of price transparency at checkout?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.