In the last 30 days, did you encounter a digital tip prompt at a hospitality business (e.g., cafe, quick-service, delivery)?
About how many times in the last 30 days did you see a tip prompt? Enter a whole number (0 if none).
Where did you encounter tip prompts in the last 30 days? Select all that apply.
- Counter tablet (e.g., iPad/Square)
- Handheld card reader
- Self-service kiosk
- QR code on table or receipt
- Mobile app for ordering/delivery
- Website checkout for pickup/delivery
- Other
- I did not see any
Thinking about your most recent tip prompt, which suggested options were shown?
- 10%
- 15%
- 18%
- 20%
- 25%
- Custom amount
- No suggested amounts
- Can't recall
Which option, if any, was pre-selected by default on that prompt?
- Lowest suggestion (e.g., 15%)
- Middle suggestion (e.g., 18%)
- Highest suggestion (e.g., 20%+)
- Custom amount field
- None was pre-selected
- Can't recall
When a tip amount is pre-selected, how likely are you to use that default?
Overall, how fair do digital tip prompts in hospitality feel to you?
How acceptable are these default options for quick-service settings?
During your most recent prompted payment, how pressured did you feel to leave a tip?
Do tip prompts make prices feel less transparent to you?
Attention check: To confirm you are paying attention, please select "I am paying attention."
- I am paying attention
- I am not paying attention
- Prefer not to say
Approximately what percent did you tip on your most recent prompted payment? Enter 0–100 (enter 0 if you did not tip).
Rank the factors by how much they influence your tipping at checkout (1 = most).
Which default input would you prefer at checkout?
- Percent (%) by default
- Dollar amount ($) by default
- No default selected (ask me each time)
- No tip prompt at all
Gender
- Woman
- Man
- Non-binary
- Prefer not to say
Current employment status
- Full-time
- Part-time
- Self-employed
- Student
- Unemployed
- Retired
- Prefer not to say
Highest level of education completed
- Less than high school
- High school or equivalent
- Some college/associate degree
- Bachelor’s degree
- Postgraduate degree
- Prefer not to say
Welcome! This short survey asks about your recent experiences with digital tip prompts in hospitality. Your answers are confidential and used for research only. Thanks for participating.
What would make digital tip prompts feel fairer or more respectful to you?
Max 600 chars
AI Interview: 2 Follow-up Questions on tip prompts
Thank you for your time—your feedback helps us understand how tip prompts affect customers.