Digital Tip Prompt Fairness & Default Effects Survey
Measures how digital tip prompt design—including defaults and suggested amounts—shapes perceived fairness, social pressure, and tipping behavior in hospitality contexts. Ideal for UX researchers and hospitality operators seeking evidence-based prompt optimization.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
In the last 30 days, have you encountered a digital tip prompt when paying at a hospitality business (e.g., cafe, quick-service restaurant, delivery service)?
Approximately how many times in the last 30 days did you see a digital tip prompt?
Thinking about your most recent tip prompt, which suggested tip amounts were shown? Select all that apply.
When a tip amount is pre-selected on the screen, how likely are you to accept that default amount?
Approximately what percentage did you tip on your most recent prompted payment?
Rank the following factors by how much they influence your tipping decision at checkout. Drag to reorder (1 = most influential).
Based on your experiences, what would make digital tip prompts feel fairer or more respectful to you?
What is your age?
Thank you for your time! Your feedback helps us understand how digital tip prompts affect the customer experience. Your responses have been recorded and will be kept confidential.
Where have you encountered tip prompts in the last 30 days? Select all that apply.
On that most recent prompt, was any tip option pre-selected (highlighted or already chosen) by default?
Overall, how fair do digital tip prompts in hospitality feel to you?
Which tip prompt format would you most prefer to see at checkout?
You mentioned your experiences with digital tip prompts. We'd like to explore a bit further. What emotions or thoughts come to mind when you see a tip screen at checkout?
What is your gender?
How acceptable do you find a pre-selected default of 15% at a quick-service counter?
In which country do you currently reside?
How acceptable do you find a pre-selected default of 20% at a quick-service counter?
What is your current employment status?
How acceptable do you find a pre-selected default of 25% at a quick-service counter?
What is the highest level of education you have completed?
During your most recent prompted payment, how much pressure did you feel to leave a tip?
How do digital tip prompts affect your sense of price transparency at checkout?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.