In the last 30 days, how often did you use this product?
- Daily
- 3-6 times per week
- 1-2 times per week
- Less than weekly
Which devices do you primarily use for this product? Select all that apply.
- Desktop/laptop
- Mobile phone
- Tablet
- Equally across devices
Name one feature you used or tried to find in the past 14 days.
Max 100 chars
Attention check: To confirm you're reading the questions, please select Option C.
- Option A
- Option B
- Option C
- Option D
How did you first find (or try to find) that feature?
- Browsing the navigation or menus
- Home or dashboard area
- Button or icon near the related task
- Search within the product
- Onboarding checklist or tutorial
- In-app tip, coach mark, or walkthrough
- Notification or What's New panel
- Help center or documentation
- A colleague or friend told me
- External website, blog, or video
- I had used it before and remembered where it was
- I couldn't find it at first
If you used in-product search, what keywords did you try? If not, leave this blank.
Max 100 chars
Overall, how easy was it to find that feature?
Briefly describe what helped or hindered you when finding it (for example: labels, menu placement, icons, search).
Max 600 chars
Rank where you expected to find this feature (most to least likely).
How clear was the feature’s name/label once you saw it?
Which discovery aids have you noticed or used in this product?
If discovery broke down, where did it stall most?
- Couldn't guess the feature name
- Unsure which menu or section
- Too many similar options
- Search results were irrelevant
- Feature hidden behind upgrade/paywall
- Needed permissions or access
- Connection or setup blocked
- I stopped trying
What is one change that would make this feature easier to find next time?
Max 600 chars
Which best describes your primary role when using this product?
- Individual contributor
- Manager or team lead
- Executive or owner
- Student or educator
- Personal use
- Other
- Prefer not to say
How long have you been using this product?
- Under 3 months
- 3-12 months
- 1-2 years
- 3+ years
- Not sure
- Prefer not to say
Which region are you in?
- North America
- Latin America
- Europe
- Middle East or Africa
- Asia
- Oceania
- Prefer not to say
What is your age?
- Under 18
- 18-24
- 25-34
- 35-44
- 45-54
- 55-64
- 65+
- Prefer not to say
Do you use any assistive technologies when using digital products?
Welcome! This short survey asks about one feature you used or tried to find. Please answer based on your recent experience. Thanks for your time.
Any other feedback about feature discovery or this survey?
Max 600 chars
AI Interview: 2 Follow-up Questions on feature discovery
Thank you for your insights—you're all set!