Uncover how users find features, navigation pain points, and improvement areas. Perfect for product/UX teams to boost discoverability and retention.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
22
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Multiple Choice
In the last 30 days, how often did you use this product?
Daily
3-6 times per week
1-2 times per week
Less than weekly
Q2
Multiple Choice
Which devices do you primarily use for this product? Select all that apply.
Desktop/laptop
Mobile phone
Tablet
Equally across devices
Q3
Short Text
Name one feature you used or tried to find in the past 14 days.
Max 100 chars
Q4
Multiple Choice
Attention check: To confirm you're reading the questions, please select Option C.
Option A
Option B
Option C
Option D
Q5
Multiple Choice
How did you first find (or try to find) that feature?
Browsing the navigation or menus
Home or dashboard area
Button or icon near the related task
Search within the product
Onboarding checklist or tutorial
In-app tip, coach mark, or walkthrough
Notification or What's New panel
Help center or documentation
A colleague or friend told me
External website, blog, or video
I had used it before and remembered where it was
I couldn't find it at first
Q6
Short Text
If you used in-product search, what keywords did you try? If not, leave this blank.
Max 100 chars
Q7
Opinion Scale
Overall, how easy was it to find that feature?
Range: 1 – 10
Min: Very hardMid: NeutralMax: Very easy
Q8
Long Text
Briefly describe what helped or hindered you when finding it (for example: labels, menu placement, icons, search).
Max 600 chars
Q9
Ranking
Rank where you expected to find this feature (most to least likely).
Drag to order (top = most important)
Top navigation bar
Profile or account settings
Contextual menu near the related action
Search results page
Home or dashboard shortcuts
Q10
Rating
How clear was the feature’s name/label once you saw it?
Scale: 11 (star)
Min: Very unclearMax: Very clear
Q11
Matrix
Which discovery aids have you noticed or used in this product?
Rows
Never seen
Seen, didn't use
Tried and helpful
Tried, not helpful
Not sure
Search bar
•
•
•
•
•
What's New / release notes
•
•
•
•
•
Onboarding checklist
•
•
•
•
•
Tooltips or coach marks
•
•
•
•
•
Notification badges
•
•
•
•
•
Empty-state guidance
•
•
•
•
•
Help center articles
•
•
•
•
•
Community/forums
•
•
•
•
•
Q12
Multiple Choice
If discovery broke down, where did it stall most?
Couldn't guess the feature name
Unsure which menu or section
Too many similar options
Search results were irrelevant
Feature hidden behind upgrade/paywall
Needed permissions or access
Connection or setup blocked
I stopped trying
Q13
Long Text
What is one change that would make this feature easier to find next time?
Max 600 chars
Q14
Multiple Choice
Which best describes your primary role when using this product?
Individual contributor
Manager or team lead
Executive or owner
Student or educator
Personal use
Other
Prefer not to say
Q15
Multiple Choice
How long have you been using this product?
Under 3 months
3-12 months
1-2 years
3+ years
Not sure
Prefer not to say
Q16
Multiple Choice
Which region are you in?
North America
Latin America
Europe
Middle East or Africa
Asia
Oceania
Prefer not to say
Q17
Multiple Choice
What is your age?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
Prefer not to say
Q18
Multiple Choice
Do you use any assistive technologies when using digital products?
Yes
No
Prefer not to say
Q19
Chat Message
Welcome! This short survey asks about one feature you used or tried to find. Please answer based on your recent experience. Thanks for your time.
Q20
Long Text
Any other feedback about feature discovery or this survey?
Max 600 chars
Q21
AI Interview
AI Interview: 2 Follow-up Questions on feature discovery
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q22
Chat Message
Thank you for your insights—you're all set!
Frequently Asked Questions
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