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Website Navigation & Menu Labeling UX Survey Template

Get actionable feedback on website navigation, menus, and labels. Validate information architecture, cut confusion, and boost findability—launch in minutes.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Chat Message
Welcome! Please think of a typical company or product website (not a specific one). Answer based on your first instinct—there are no right or wrong answers.
Q2
Dropdown
In the past 3 months, how often have you visited company or product websites?
  • Daily
  • Several times a week
  • About weekly
  • A few times a month
  • Rarely
  • Never
Q3
Multiple Choice
Attention check: To confirm you’re paying attention, please select “Resources.”
  • Products
  • Pricing
  • Resources
  • Support
  • Company
Q4
Ranking
Please rank these main menu items from most expected to least expected on a typical product website.
Drag to order (top = most important)
  1. Products
  2. Pricing
  3. Solutions
  4. Resources
  5. Support
  6. Company
  7. Contact
Q5
Multiple Choice
Which label best fits content like guides, templates, and webinars?
  • Resources
  • Learn
  • Library
  • Education
  • Help Center
Q6
Short Text
If a menu item is labeled “Solutions,” what content would you expect inside? Please list a few examples.
Max 100 chars
Q7
Opinion Scale
Overall, how clear are these common menu labels to you?
Range: 1 – 10
Min: Very unclear (1)Max: Very clear (5)
Q8
Matrix
For each item, where would you look first on a site? Select one location per row.
RowsProductsPricingResourcesSupportCompanyBlog / NewsMy account
Return and refund policy•••••••
API documentation•••••••
Customer stories / case studies•••••••
Press releases / news•••••••
System status•••••••
Billing and invoices•••••••
Jobs and openings•••••••
Q9
Long Text
In the last 6 months, describe a time you struggled to find something on a website. What were you looking for, and what did you try?
Max 600 chars
Q10
Long Text
Is there anything else you’d like to share about website navigation or menu labels?
Max 600 chars
Q11
AI Interview
AI Interview: 2 Follow-up Questions on Website Navigation and Labeling
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Reference questions: 8
Q12
Dropdown
What is your age group?
  • Under 18
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q13
Multiple Choice
What is your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q14
Dropdown
Which region do you currently live in?
  • North America
  • Europe
  • Latin America
  • Middle East & North Africa
  • Sub-Saharan Africa
  • South Asia
  • East Asia
  • Southeast Asia
  • Oceania
  • Prefer not to say
Q15
Dropdown
What is the highest level of education you have completed?
  • Less than high school
  • High school or equivalent
  • Some college / trade
  • Bachelor’s degree
  • Master’s degree
  • Doctorate
  • Prefer not to say
Q16
Multiple Choice
What is your current employment status?
  • Employed full time
  • Employed part time
  • Self-employed
  • Student
  • Not employed
  • Retired
  • Prefer not to say
Q17
Rating
How confident are you using websites to complete tasks?
Scale: 10 (star)
Min: Not at all confident (1)Max: Very confident (5)
Q18
Chat Message
Thank you for your time—your feedback helps improve website navigation for everyone!

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