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Developer Documentation Experience Assessment

Measures documentation usability, findability, content clarity, and code accuracy based on a developer's recent session. Designed for DX and documentation teams seeking actionable feedback to prioritize improvements.

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AI-Powered Questions

Intelligent follow-up questions based on responses

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Real-time sentiment and insight detection

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Comprehensive insights and recommendations

Template Overview

25

Questions

AI-Powered

Smart Analysis

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This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Thank you for participating in this documentation experience survey. Your responses are voluntary, confidential, and will be reported only in aggregate to help us improve our documentation. There are no right or wrong answers — we want your honest opinions. This survey takes approximately 8 minutes. Please think of one specific documentation session within the last 60 days. Answer all questions about that single session.
Q2
Long Text
Which product, API, or tool were you reading about?
Max chars
Q3
Dropdown
What was your main goal during that session?
  • Set up or install
  • Understand a concept
  • Reference API syntax or parameters
  • Troubleshoot an error
  • Evaluate options or compare approaches
  • Check constraints, limits, or pricing
  • Other
Q4
Opinion Scale
Before this session, how familiar were you with this product or tool?
Range: 1 7
Min: Not at all familiarMid: NeutralMax: Extremely familiar
Q5
Multiple Choice
How did you navigate to the relevant documentation? Select all that apply.
  • Site search on the docs
  • External search engine (e.g., Google)
  • Sidebar or table of contents
  • On-page find (Ctrl/Cmd+F)
  • Direct link or bookmark
  • Link from another docs page
  • Tutorial or example page
  • Other (please specify)
Q6
Dropdown
Approximately how long did it take to find the right page or topic?
  • I went directly to it (0 minutes)
  • Less than 2 minutes
  • 2–5 minutes
  • 6–10 minutes
  • 11–20 minutes
  • More than 20 minutes
Q7
Opinion Scale
How easy or difficult was it to find the information you needed?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q8
Opinion Scale
The site navigation and structure clearly reflected my task or goal.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q9
Opinion Scale
Search results (if used) were relevant and helpful.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q10
Multiple Choice
Which best describes the code examples on the page(s) you visited?
  • Runnable examples embedded in the page
  • Copy-paste examples only
  • No examples on the page(s)
  • Not sure / don't recall
Q11
Opinion Scale
The examples were relevant to my use case.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q12
Opinion Scale
The examples were complete enough to follow without external resources.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q13
Opinion Scale
Overall, how clear was the writing on the page(s) you used?
Range: 1 7
Min: Very unclearMid: NeutralMax: Very clear
Q14
Multiple Choice
Did you run any sample code or follow step-by-step instructions during this session?
  • Yes, I ran sample code
  • Yes, I followed step-by-step instructions (no code)
  • No, I only read the documentation
Q15
Dropdown
Of the sample code you ran, approximately what proportion worked without modification?
  • All of it worked as-is
  • Most of it (roughly 75%+)
  • About half
  • Less than half
  • None of it worked as-is
Q16
Multiple Choice
Which issues, if any, did you encounter when trying code or following steps? Select all that apply.
  • Version mismatch with my environment
  • Missing imports or dependencies
  • Deprecated API or outdated instructions
  • Wrong language variant shown
  • Environment or setup steps missing
  • Typos or syntax errors
  • Permissions or quotas blocked progress
  • Unclear or hidden prerequisites
  • No issues encountered
Q17
Ranking
Rank the following aspects of your session from most frustrating (top) to least frustrating (bottom).
Drag to order (top = most important)
  1. Finding the right page or topic
  2. Dense or unclear writing
  3. Insufficient or missing examples
  4. Inaccurate or outdated code
  5. Missing troubleshooting guidance
Q18
Opinion Scale
How likely are you to recommend this documentation to a colleague?
Range: 0 10
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q19
Long Text
If you'd like, please share a link to or name of a specific documentation page relevant to your feedback.
Max chars
Q20
AI Interview
Thinking about your overall experience in that session, what is the single most important change that would improve this documentation? Please share any additional thoughts or context.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q21
Dropdown
Which best describes your current role?
  • Software engineer
  • Data scientist / ML engineer
  • Student
  • Product manager
  • Technical writer
  • Researcher
  • Other
Q22
Dropdown
How many years of professional development experience do you have?
  • 0–1 years
  • 2–4 years
  • 5–9 years
  • 10+ years
Q23
Multiple Choice
Which programming language(s) did you primarily use in that session? Select up to two.
  • Python
  • JavaScript / TypeScript
  • Java
  • C# / .NET
  • Go
  • Ruby
  • C / C++
  • Other
Q24
Dropdown
Where are you primarily located?
  • North America
  • Latin America
  • Europe
  • Middle East
  • Africa
  • East Asia
  • South Asia
  • Southeast Asia
  • Oceania
  • Prefer not to say
Q25
Chat Message
Thank you for completing this survey! Your feedback will directly inform improvements to our documentation. Your responses are confidential and will be reported only in aggregate.

Frequently Asked Questions

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