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Developer Docs Usability & Findability Survey Template

Use this template to assess how users find and understand your documentation. Get feedback on navigation, clarity, examples, and code accuracy. Improve DX.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
chat message
Please focus on one specific documentation session within the last 60 days. Answer the questions about that single session.
Q2
short text
Which product, API, or tool were you reading about?
Max 100 chars
Q3
dropdown
What was your main goal during that session?
Q4
numeric
About how many minutes did it take to find the right page? If you went directly to it, enter 0.
Q5
opinion scale
How easy was it to find the right topic?
Q6
multiple choice
How did you get to the relevant docs? Select up to three.
  • Site search on the docs
  • External search engine
  • Sidebar or table of contents
  • On-page find (Ctrl/Command+F)
  • Direct link or bookmark
  • Link from another page
  • Tutorial or example page
Q7
matrix
Rate the clarity of the site structure you used in that session.
Q8
multiple choice
Which best describes the examples you saw?
  • Runnable examples embedded in the page
  • Copy-paste examples only
  • No examples
  • Not sure
Q9
matrix
Please rate these statements about examples and code. Select Not applicable if none were provided.
Q10
rating
Overall, how clear was the writing on the page(s) you used?
Q11
multiple choice
Attention check: To confirm you’re paying attention, please select “I am paying attention” and no other option.
  • I am paying attention
  • I am not paying attention
  • Please ignore this option
  • All of the above
Q12
numeric
If you ran sample code, what percent worked without changes? (0–100). If you didn’t run code, enter 0.
Q13
multiple choice
Which issues did you encounter when trying code or steps? Select all that apply.
  • Version mismatch with my environment
  • Missing imports or dependencies
  • Deprecated API or outdated instructions
  • Wrong language variant shown
  • Environment/setup steps missing
  • Typos or syntax errors
  • Permissions/quotas blocked progress
  • Unclear or hidden prerequisites
  • No issues
Q14
constant sum
Roughly how did you spend your time in that session? Allocate a total of 100 points across the categories.
Q15
ranking
Rank the most frustrating aspects of that session (top = most frustrating).
Q16
long text
What is the single most important change that would improve these docs?
Max 600 chars
Q17
website
Optional: Link to a doc page you used.
Q18
rating
How likely are you to recommend these docs to a colleague?
Q19
dropdown
Which best describes your role?
Q20
dropdown
How many years of professional experience do you have?
Q21
multiple choice
Which programming languages did you primarily use in that session? Select up to two.
  • Python
  • JavaScript/TypeScript
  • Java
  • C/.NET
  • Go
  • Ruby
  • C/C++
  • Other
Q22
dropdown
Where are you primarily located?
Q23
opinion scale
Before that session, how familiar were you with this product/tool?
Q24
long text
Any other feedback or context you’d like to share?
Max 600 chars
Q25
ai interview
AI Interview: 2 Follow-up Questions about your documentation session
AI Interview
Q26
chat message
Thanks for completing the survey! Your feedback will help us improve the documentation experience.

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Developer Docs Usability & Findability Survey Template - Survey Template | QuestionPunk