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Documentation Experience & Findability Assessment

Evaluates documentation completeness, example quality, and information findability from the user's perspective. Designed for product and developer-experience teams seeking prioritized, actionable improvement signals.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

23 questions · ~4 min
Q01
Long Text

Welcome to our Documentation Feedback Survey. We're conducting this survey to understand how well our documentation supports your work and where we can improve. Your responses are confidential, will be reported only in aggregate, and will be used internally to prioritize documentation improvements. There are no right or wrong answers — we simply want your honest experience. Participation is voluntary and you may stop at any time. The survey takes approximately 6–8 minutes to complete. Please click 'Next' to begin.

Q02
Multiple Choice

How often did you consult our documentation in the past 30 days?

Q03
Long Text

Overall, how complete is the documentation for the features you use?

Q04
Multiple Choice

In the past 30 days, did you use code examples or sample configurations from the docs?

Q05
Long Text

How easy is it to find the documentation you need?

Q06
Multiple Choice

After reading the documentation, how often do you still need to contact support for the same issue?

Q07
Long Text

Please rank the following documentation improvements from most to least important.

Q08
AI Interview

We'd like to explore your documentation experience in a bit more depth. An AI interviewer will ask you a couple of follow-up questions.

Q09
Multiple Choice

Which best describes your role?

Q10
Long Text

Thank you for your time — your feedback will directly inform documentation improvements. If you have urgent issues, please reach out to our support team.

Q11
Multiple Choice

Which of the following do you use to find documentation? Select all that apply.

Q12
Long Text

How confident are you that the documentation is up-to-date and accurate?

Q13
Long Text

How accurate and error-free were the code examples or sample configurations you used?

Q14
Long Text

When you search the docs site, how often does the first page of results contain the answer you need?

Q15
Multiple Choice

When you contact support about a documentation issue, what are the main reasons? Select all that apply.

Q16
Long Text

If you could add one example or template to the docs, what would it cover?

Q17
Long Text

Based on your responses in this survey, is there anything else you'd like to share about your documentation experience?

Q18
Multiple Choice

How long have you been using our product?

Q19
Long Text

Which topics, steps, or edge cases feel missing or too shallow? Please include links or feature names if possible.

Q20
Long Text

How relevant were the examples to your specific use case or technology stack?

Q21
Multiple Choice

How many employees work at your company?

Q22
Long Text

How easy was it to adapt the examples to your own project?

Q23
Multiple Choice

In which region are you primarily located?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.