Q01
Long Text
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HOA Resident Satisfaction Survey: Governance, Communication & Value
Measures resident satisfaction with HOA board governance, communication effectiveness, and dues value perception. Designed for HOA boards and community managers seeking actionable feedback to strengthen trust and service delivery.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
20 questions · ~4 min
Q02
Long Text
How long have you lived in this HOA community?
Q03
Long Text
How satisfied are you with the transparency of HOA board decisions over the past 12 months?
Q04
Long Text
In the past 12 months, how clear were the HOA's communications (updates, notices, and decisions)?
Q05
Long Text
Considering your current HOA dues, how would you rate the overall value you receive?
Q06
Long Text
Based on your responses in this survey, what one change would most improve your experience with the HOA?
Q07
Long Text
What is your age range?
Q08
Long Text
Thank you for participating! Your feedback will be reviewed by the HOA board and used to improve governance, communication, and community services. Results will be shared with residents in aggregate.
Q09
Multiple Choice
Which best describes your housing situation?
Q10
Long Text
How satisfied are you with the board's responsiveness to resident concerns over the past 12 months?
Q11
Long Text
How satisfied are you with how frequently the HOA communicates with residents?
Q12
Multiple Choice
How affordable are your current HOA dues for your household?
Q13
AI Interview
Thank you for sharing your thoughts. We'd like to explore your feedback in a bit more detail. An AI moderator will ask you a couple of brief follow-up questions.
Q14
Multiple Choice
Which best describes your gender?
Q15
Long Text
Overall, how satisfied are you with your HOA over the past 12 months?
Q16
Long Text
How satisfied are you with the enforcement of community rules and guidelines over the past 12 months?
Q17
Long Text
Rank your preferred channels for routine HOA updates (drag to rank; 1 = most preferred).
Q18
Multiple Choice
If dues needed adjustment next year, which approach would you most support?
Q19
Long Text
How many people, including yourself, live in your household?
Q20
Long Text
How satisfied are you with the maintenance and management of common areas and amenities over the past 12 months?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.