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HOA Architectural Review Process Feedback Survey

Measures homeowner perceptions of clarity, fairness, transparency, and timeliness in HOA architectural review (ARC) processes. Designed for HOA boards, management companies, and community associations seeking actionable improvement data.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

23 questions · ~4 min
Q01
Long Text

Welcome to this survey about your experience with HOA architectural reviews. This survey takes approximately 5–7 minutes to complete. Your responses are confidential and will be reported only in aggregate. There are no right or wrong answers — we are interested in your honest opinions and experiences. Participation is voluntary, and you may stop at any time. Please click Next to begin.

Q02
Multiple Choice

Do you currently live in a community governed by an HOA, POA, or similar homeowner association?

Q03
Long Text

How easy is it to find your HOA's architectural guidelines and forms?

Q04
Multiple Choice

What do you consider a fair turnaround time for a standard architectural request (e.g., repainting the same color)?

Q05
Long Text

Please rank the following potential improvements from most important (top) to least important (bottom).

Q06
Long Text

What is your age?

Q07
Long Text

Thank you for completing this survey. Your feedback will help improve the architectural review process in your community. Your responses are confidential and will be reported in aggregate only.

Q08
Multiple Choice

Are you currently serving on an HOA board or architectural review committee?

Q09
Long Text

How clearly written are your HOA's architectural guidelines?

Q10
Multiple Choice

Approximately how long did it take from submitting your most recent request to receiving a decision?

Q11
Long Text

If your request was denied or required changes, how clear and actionable was the feedback you received? Please share any examples.

Q12
Multiple Choice

What is your gender?

Q13
Multiple Choice

When did you most recently submit an architectural change request to your HOA?

Q14
Long Text

How complete are your HOA's architectural guidelines in covering common project types?

Q15
Long Text

Overall, how fair was the review process for your most recent architectural request?

Q16
AI Interview

We'd like to explore your experience in a bit more depth. An AI moderator will ask you a couple of follow-up questions.

Q17
Multiple Choice

How long have you lived in your current HOA-governed community?

Q18
Multiple Choice

How did you submit your most recent architectural change request?

Q19
Long Text

How satisfied are you with the overall architectural review process at your HOA?

Q20
Long Text

Based on your responses in this survey, is there anything else you would like to share about your experience with architectural reviews?

Q21
Multiple Choice

Which submission method would you most prefer for architectural change requests?

Q22
Long Text

How transparent is your HOA about any fees, deposits, or fines associated with architectural reviews?

Q23
Multiple Choice

Are you aware of a formal process to appeal or request reconsideration of an architectural review decision?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.