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HOA Architectural Review (ARC) Feedback Survey Template

Evaluate clarity, fairness, and timelines in your HOA architectural review (ARC). Use this survey template to boost transparency and speed up approvals

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Multiple Choice
Do you currently live in a community governed by an HOA/POA/strata?
  • Yes, currently
  • Not currently, but within the last 5 years
  • No, never
Q2
Multiple Choice
When did you most recently submit an architectural change request to your HOA?
  • Within the last 12 months
  • 12–24 months ago
  • More than 24 months ago
  • I have never submitted a request
Q3
Multiple Choice
Attention check: To confirm you are paying attention, please select “Yes.”
  • Yes
  • No
Q4
Dropdown
How easy is it to find your HOA’s architectural guidelines and forms?
  • Very easy
  • Somewhat easy
  • Somewhat difficult
  • Very difficult
  • Not sure
Q5
Matrix
Please rate the following aspects of your HOA’s architectural guidelines.
RowsStrongly disagreeDisagreeNeither agree nor disagreeAgreeStrongly agreeNot applicable
Language is clear and easy to understand••••••
Examples of acceptable projects are provided••••••
Standards are consistent across homes••••••
Design flexibility is explained••••••
Submission checklist is complete••••••
Decision timelines are clearly stated••••••
Q6
Multiple Choice
How did you submit your most recent request? If you have not submitted before, how would you prefer to submit?
  • Online portal
  • Email
  • Paper form by mail
  • In person at office/meeting
  • Not sure
Q7
Multiple Choice
What review turnaround time is fair for a standard request (for example, repainting the same color)?
  • 3 business days
  • 1 week
  • 2 weeks
  • 3–4 weeks
  • More than 4 weeks
Q8
Dropdown
How long did your most recent review take from submission to decision?
  • Less than 1 week
  • 1–2 weeks
  • 3–4 weeks
  • 1–2 months
  • More than 2 months
  • I haven't submitted a request
Q9
Opinion Scale
Overall, how fair was the review process and decision for your most recent request (or your general perception)?
Range: 1 – 10
Min: Very unfairMid: NeutralMax: Very fair
Q10
Opinion Scale
How transparent are any fees, deposits, or fines related to architectural reviews?
Range: 1 – 10
Min: Not at all transparentMax: Very transparent
Q11
Multiple Choice
Are you aware of a formal process to appeal, request reconsideration, or resubmit?
  • Yes
  • No
  • Not sure
Q12
Ranking
Rank the improvements that would most improve fairness and clarity (drag to rank; top is most important).
Drag to order (top = most important)
  1. Clearer decision timelines
  2. Standardized application forms/checklists
  3. Online status tracking
  4. Plain-language rules
  5. Examples of approved projects
  6. Direct contact info for reviewers
  7. Consistent reviewer training
Q13
Long Text
If you received requests for changes or a denial, how clear and actionable was the feedback? Please share examples or suggestions.
Max 600 chars
Q14
Multiple Choice
What is your age?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q15
Multiple Choice
What is your gender?
  • Man
  • Woman
  • Non-binary
  • Prefer not to say
Q16
Short Text
Country or region where you live:
Max 100 chars
Q17
Multiple Choice
What is the highest level of education you have completed?
  • Less than high school
  • High school or equivalent
  • Some college/associate degree
  • Bachelor’s degree
  • Graduate or professional degree
  • Prefer not to say
Q18
Multiple Choice
What is your current employment status?
  • Full-time
  • Part-time
  • Self-employed
  • Unemployed and looking
  • Not working and not looking
  • Student
  • Retired
  • Prefer not to say
Q19
Multiple Choice
Are you currently serving on an HOA board or architectural review committee?
  • No
  • Yes, board member
  • Yes, architectural review committee
  • Yes, both
  • Prefer not to say
Q20
Chat Message
Welcome! Thank you for participating. Your feedback will help improve clarity and fairness in architectural reviews.
Q21
Long Text
Any final comments about your experience with architectural reviews?
Max 600 chars
Q22
AI Interview
AI Interview: 2 Follow-up Questions on HOA Architectural Reviews
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Q23
Chat Message
Thank you for your time—your input is appreciated!

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