Measures homeowner perceptions of clarity, fairness, transparency, and timeliness in HOA architectural review (ARC) processes. Designed for HOA boards, management companies, and community associations seeking actionable improvement data.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
23
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome to this survey about your experience with HOA architectural reviews.
This survey takes approximately 5–7 minutes to complete. Your responses are confidential and will be reported only in aggregate. There are no right or wrong answers — we are interested in your honest opinions and experiences. Participation is voluntary, and you may stop at any time.
Please click Next to begin.
Q2
Multiple Choice
Do you currently live in a community governed by an HOA, POA, or similar homeowner association?
Yes, currently
Not currently, but within the last 5 years
No, never
Q3
Multiple Choice
Are you currently serving on an HOA board or architectural review committee?
No
Yes, board member
Yes, architectural review committee member
Yes, both
Prefer not to say
Q4
Multiple Choice
When did you most recently submit an architectural change request to your HOA?
Within the last 12 months
12–24 months ago
More than 24 months ago
I have never submitted a request
Q5
Opinion Scale
How easy is it to find your HOA's architectural guidelines and forms?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q6
Opinion Scale
How clearly written are your HOA's architectural guidelines?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q7
Opinion Scale
How complete are your HOA's architectural guidelines in covering common project types?
Range: 1 – 7
Min: Not at all completeMid: NeutralMax: Extremely complete
Q8
Multiple Choice
How did you submit your most recent architectural change request?
Online portal
Email
Paper form by mail
In person at office or meeting
Other (please specify)
I have not submitted a request
Q9
Multiple Choice
Which submission method would you most prefer for architectural change requests?
Online portal
Email
Paper form by mail
In person at office or meeting
Other (please specify)
No preference
Q10
Multiple Choice
What do you consider a fair turnaround time for a standard architectural request (e.g., repainting the same color)?
3 business days
1 week
2 weeks
3–4 weeks
More than 4 weeks
Q11
Multiple Choice
Approximately how long did it take from submitting your most recent request to receiving a decision?
Less than 1 week
1–2 weeks
3–4 weeks
1–2 months
More than 2 months
I have not submitted a request
Q12
Opinion Scale
Overall, how fair was the review process for your most recent architectural request?
Range: 1 – 7
Min: Very unfairMid: NeutralMax: Very fair
Q13
Opinion Scale
How satisfied are you with the overall architectural review process at your HOA?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q14
Opinion Scale
How transparent is your HOA about any fees, deposits, or fines associated with architectural reviews?
Range: 1 – 7
Min: Not at all transparentMid: NeutralMax: Completely transparent
Q15
Multiple Choice
Are you aware of a formal process to appeal or request reconsideration of an architectural review decision?
Yes
No
Not sure
Q16
Ranking
Please rank the following potential improvements from most important (top) to least important (bottom).
Drag to order (top = most important)
Clearer decision timelines
Standardized application forms or checklists
Online status tracking for requests
Plain-language rules and guidelines
Examples of previously approved projects
Q17
Long Text
If your request was denied or required changes, how clear and actionable was the feedback you received? Please share any examples.
Max chars
Q18
AI Interview
We'd like to explore your experience in a bit more depth. An AI moderator will ask you a couple of follow-up questions.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 4
Q19
Long Text
Based on your responses in this survey, is there anything else you would like to share about your experience with architectural reviews?
Max chars
Q20
Dropdown
What is your age?
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q21
Multiple Choice
What is your gender?
Man
Woman
Non-binary
Prefer to self-describe
Prefer not to say
Q22
Multiple Choice
How long have you lived in your current HOA-governed community?
Less than 1 year
1–3 years
4–7 years
8–15 years
More than 15 years
Prefer not to say
Q23
Chat Message
Thank you for completing this survey. Your feedback will help improve the architectural review process in your community. Your responses are confidential and will be reported in aggregate only.
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