Measures perceived product value, identifies conversion blockers, and assesses upgrade intent among free trial users to inform retention and conversion optimization strategies.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
22
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! Thank you for taking a few minutes to share your experience with your free trial.
This survey takes approximately 3–4 minutes to complete. Your responses are confidential and will be reported only in aggregate to help us improve the product. Participation is completely voluntary, and you may stop at any time.
There are no right or wrong answers — we are simply interested in your honest opinions.
Q2
Multiple Choice
In the last 7 days, approximately how many times did you use the product?
0 times
1–2 times
3–5 times
6–10 times
11+ times
Q3
Multiple Choice
What are your primary goals for using this product? (Select all that apply)
Create or manage projects
Collaborate with my team
Automate workflows
Analyze or report data
Integrate with other tools
Learn and evaluate capabilities
Other (please specify)
Q4
Opinion Scale
Based on your trial so far, how would you rate the overall value this product provides to you?
Range: 1 – 7
Min: Very low valueMid: NeutralMax: Very high value
Q5
Opinion Scale
How easy has it been to learn and use the product during your trial?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q6
Opinion Scale
How well does the product's feature set meet your current needs?
Range: 1 – 7
Min: Does not meet my needs at allMid: NeutralMax: Completely meets my needs
Q7
Opinion Scale
How reliable has the product been during your trial (e.g., performance, uptime, accuracy)?
Range: 1 – 7
Min: Very unreliableMid: NeutralMax: Very reliable
Q8
Ranking
Please rank the following benefits from most to least important for your team.
Drag to order (top = most important)
Saves time
Improves quality
Reduces costs
Easier collaboration
Better visibility and analytics
Flexibility and customization
Q9
Opinion Scale
How likely are you to upgrade to a paid subscription after your trial ends?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q10
Multiple Choice
Which of the following best describes your current thinking about upgrading to a paid subscription?
I plan to upgrade within 7 days
I plan to upgrade within 30 days
I need more time to evaluate
I am unlikely to upgrade
I have already upgraded to a paid plan
Q11
Multiple Choice
Based on what you know so far, which plan level seems like the best fit for your needs?
Basic / Starter
Pro / Team
Business
Enterprise
Not sure yet
Q12
Multiple Choice
What, if anything, is preventing you from upgrading right now? (Select all that apply)
Price is too high
Missing key features
Hard to set up or learn
Integration gaps
Data migration concerns
Security or compliance requirements
Requires stakeholder approval
Still proving value internally
Budget not available
No blockers — nothing is preventing me
Other (please specify)
Q13
Opinion Scale
How would you describe the current pricing relative to the value you have experienced during your trial?
Range: 1 – 7
Min: Much too expensive for the valueMid: NeutralMax: Excellent value for the price
Q14
Multiple Choice
Are you currently evaluating any alternative products alongside this trial?
Yes
No
Q15
Long Text
Which alternative products are you currently evaluating?
Max chars
Q16
Opinion Scale
How helpful would an extended trial period be in making your upgrade decision?
Range: 1 – 5
Min: Not at all helpfulMid: NeutralMax: Extremely helpful
Q17
AI Interview
We'd like to learn a bit more about your trial experience. An AI moderator will ask you a couple of brief follow-up questions.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 7
Q18
Long Text
Based on your responses in this survey, is there anything else you would like to share about your trial experience or decision-making process?
Max chars
Q19
Multiple Choice
Which of the following best describes your role?
Individual contributor
Team lead / Manager
Executive
Procurement / Finance
IT / Security
Other (please specify)
Q20
Multiple Choice
How many people on your team currently use or are expected to use this product?
Just me
2–10
11–50
51–200
201–1,000
1,000+
Q21
Dropdown
What country or region are you located in?
North America
Europe
United Kingdom
Asia-Pacific
Latin America
Middle East & Africa
Other
Q22
Chat Message
Thank you for your time and feedback! Your responses will help us improve the product and your experience. If you have any questions, please contact our support team.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.
How do I create my first survey?
Sign up, then decide how you want to build: let the AI generate a survey from your prompt, pick a template, or start from scratch. Choose question types, set logic, and preview before sharing.
How can I share surveys with my team?
Send a project link so teammates can view and collaborate instantly.
Can the AI generate a survey from a prompt?
Yes. Provide a prompt and QuestionPunk drafts a survey you can tweak before sending.
How long does support typically take to reply?
We reply within 24 hours—often much sooner. Include key details in your message to help us assist you faster.
Can I export survey results?
Absolutely. Export results as CSV straight from the results page for quick data work.