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Proptech Platform Trial Evaluation Survey

Evaluates trial users' satisfaction with maintenance response, platform communication, and property listing accuracy to inform conversion strategy and product improvements.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

21 questions · ~4 min
Q01
Long Text

Welcome to this survey about your recent platform trial experience. This survey takes approximately 5–7 minutes to complete. Your participation is entirely voluntary and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. Your responses are confidential, will be anonymized, and reported only in aggregate. Results will be used internally to improve the platform experience. Please answer based on your experience over the last 14 days.

Q02
Long Text

How long have you been on this platform trial?

Q03
Long Text

Overall, how satisfied are you with your trial experience so far?

Q04
Multiple Choice

Did you encounter any platform or maintenance issues during the trial?

Q05
Multiple Choice

Based on the listings you viewed, how accurately did the platform reflect property condition?

Q06
Long Text

How likely are you to continue with a paid plan after the trial?

Q07
Long Text

Based on your responses in this survey, what one change would most improve your trial experience?

Q08
Long Text

What is your age group?

Q09
Long Text

Thank you for completing this survey! Your feedback is valuable and will be used to improve the platform trial experience. If you have any questions, please contact our support team.

Q10
Multiple Choice

During the trial (last 14 days), how often did you use the platform?

Q11
Long Text

How would you rate the speed of issue resolution during the trial?

Q12
Multiple Choice

Which single feature delivered the most value during your trial?

Q13
Long Text

How likely are you to recommend this platform to a colleague or associate?

Q14
AI Interview

We'd like to learn more about your trial experience. An AI moderator will ask a couple of follow-up questions based on your answers.

Q15
Multiple Choice

How do you describe your gender?

Q16
Long Text

How would you rate the quality of communication you received about issues?

Q17
Long Text

Please rank the following areas by how much improvement they need based on your trial experience (1 = most needs improvement).

Q18
Long Text

Where do you primarily reside?

Q19
Long Text

How easy was it to report issues through the platform?

Q20
Multiple Choice

Through which channels did you receive updates or communications during the trial? Select all that apply.

Q21
Long Text

How timely were communications about incidents, maintenance, or changes during your trial?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.