Q01
Message
All templatesIndustry-Specific
Proptech Platform Trial Evaluation Survey
Evaluates trial users' satisfaction with maintenance response, platform communication, and property listing accuracy to inform conversion strategy and product improvements.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
21 questions · ~10 min
Q02
Dropdown
How long have you been on this platform trial?
- Less than 3 days
- 3–7 days
- 8–14 days
- More than 14 days
Q03
Opinion Scale
Overall, how satisfied are you with your trial experience so far?
Scale: 1 – 7
Min:Not at all satisfiedMax:Extremely satisfied
Q04
Multiple Choice
Did you encounter any platform or maintenance issues during the trial?
- Yes
- No
Q05
Multiple Choice
Based on the listings you viewed, how accurately did the platform reflect property condition?
- Much worse than represented
- Slightly worse than represented
- As represented
- Slightly better than represented
- Much better than represented
- Did not view property listings
Q06
Opinion Scale
How likely are you to continue with a paid plan after the trial?
Scale: 1 – 7
Min:Very unlikelyMax:Very likely
Q07
Long Text
Based on your responses in this survey, what one change would most improve your trial experience?
Q08
Dropdown
What is your age group?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65+
- Prefer not to say
Q09
Message
Thank you for completing this survey! Your feedback is valuable and will be used to improve the platform trial experience. If you have any questions, please contact our support team.
Q10
Multiple Choice
During the trial (last 14 days), how often did you use the platform?
- Several times a day
- About once a day
- A few times per week
- About once per week or less
- Did not use during this period
Q11
Opinion Scale
How would you rate the speed of issue resolution during the trial?
Scale: 1 – 7
Min:Very slowMax:Very fast
Q12
Multiple Choice
Which single feature delivered the most value during your trial?
- Property overview dashboard
- Maintenance/issue tracking
- Listings and photos
- Investment returns calculator
- Alerts and notifications
- In-app messaging
- Not sure
- Did not use enough to say
Q13
Opinion Scale
How likely are you to recommend this platform to a colleague or associate?
Scale: 1 – 7
Min:Very unlikelyMax:Very likely
Q14
AI Interview
We'd like to learn more about your trial experience. An AI moderator will ask a couple of follow-up questions based on your answers.
Q15
Multiple Choice
How do you describe your gender?
- Man
- Woman
- Non-binary
- Prefer not to say
Q16
Opinion Scale
How would you rate the quality of communication you received about issues?
Scale: 1 – 7
Min:Very poorMax:Excellent
Q17
Ranking
Please rank the following areas by how much improvement they need based on your trial experience (1 = most needs improvement).
- Maintenance response time
- Transparency of communications
- Accuracy of property data
- Photo and media quality
- Detail of inspection/maintenance history
Drag to rank
Q18
Dropdown
Where do you primarily reside?
- North America
- Europe
- Asia-Pacific
- Latin America
- Middle East and Africa
- Prefer not to say
Q19
Opinion Scale
How easy was it to report issues through the platform?
Scale: 1 – 7
Min:Very difficultMax:Very easy
Q20
Multiple Choice
Through which channels did you receive updates or communications during the trial? Select all that apply.
- In-app notifications
- SMS
- Phone call
- Status page
- None of the above
Q21
Opinion Scale
How timely were communications about incidents, maintenance, or changes during your trial?
Scale: 1 – 7
Min:Not at all timelyMax:Extremely timely
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.
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