New User Trust & Social Proof Survey Template

Validate which trust badges, social proof, and onboarding flows win first-session trust. Launch this survey to boost sign-up confidence and conversions.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Dropdown

How often do you try a new website or app?

Several times a week
About once a week
A few times a month
About once a month
Less often

Opinion Scale

How cautious are you with new brands online during your first visit?

Range: 1 – 10

Min: Not at all cautiousMid: Moderately cautiousMax: Extremely cautious

Multiple Choice

Attention check: To confirm you’re paying attention, please select “I am paying attention.”

I am paying attention
I am not paying attention

Multiple Choice

Which proof points most increase your trust in the first few minutes? Select all that apply.

Verified customer reviews
Clear return/refund policy
Money-back guarantee
Recognizable payment logos (e.g., Visa, PayPal, Apple Pay)
Security indicators (SSL/lock, HTTPS)
Data privacy commitment (e.g., GDPR/CCPA summary)
Industry certifications or badges
Press or partner logos
Real-time support availability (chat/phone)
Visible total price with no hidden fees
Social proof (e.g., number of users/customers)

Matrix

How much does each signal increase your trust on a first visit?

Rows	Not at all	Slightly	Moderately	Very	Extremely
Lock icon/HTTPS near forms	•	•	•	•	•
Verified third-party reviews	•	•	•	•	•
Industry certification logos (e.g., ISO, SOC 2)	•	•	•	•	•
Money-back guarantee badge	•	•	•	•	•
Privacy compliance statement (e.g., GDPR/CCPA)	•	•	•	•	•
Press/“As seen in” logos	•	•	•	•	•
User count claims (e.g., 1M+ users)	•	•	•	•	•

Ranking

Rank these proof points from most to least helpful for earning your trust.

Drag to order (top = most important)

Verified customer reviews
Clear return/refund policy
Recognizable payment logos
Data privacy commitment
Industry certification logos
Press/partner logos

Ranking

Rank the following first-time flows or cues by how much they increase your willingness to continue.

Drag to order (top = most important)

Guest checkout or browse without account
See full price (with fees/taxes) before signup
Free trial without a credit card
Sign in with Google or Apple
Short signup (email only)
Progress indicator showing steps
Security badges and lock icon near checkout

Rating

If the right trust cues are present, how confident would you feel starting checkout on your first visit?

Scale: 11 (star)

Min: Not at all confidentMax: Very confident

Numeric

How many steps are acceptable before you trust enough to pay or share personal information?

Accepts a numeric value

Whole numbers only

Q10

Multiple Choice

Where are trust cues most helpful? Select all that apply.

Homepage (top/hero area)
Product/service page
Pricing page
Signup/registration form
Checkout/payment page
Footer or sitewide elements
Help/FAQ/About pages
Browser address bar/lock indicator

Q11

Long Text

What most quickly makes you doubt a new site/app during your first session?

Max 600 chars

Q12

Long Text

Share a recent example where a brand earned your trust early. What did they do?

Max 600 chars

Q13

Long Text

Anything else you’d like to share about first-session trust?

Max 600 chars

Q14

AI Interview

AI Interview: 2 Follow-up Questions on Early Trust Signals

AI InterviewLength: 2Personality: [Object Object]Mode: Fast

Reference questions: 12

Q15

Multiple Choice

Age

18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say

Q16

Multiple Choice

Gender identity

Woman
Man
Non-binary
Prefer not to say

Q17

Multiple Choice

Where do you live?

North America
Europe
Asia-Pacific
Latin America
Middle East & North Africa
Sub-Saharan Africa
Prefer not to say

Q18

Multiple Choice

Highest level of education completed

High school or less
Some college/Associate degree
Bachelor’s degree
Postgraduate or professional degree
Prefer not to say

Q19

Multiple Choice

Current employment status

Full-time
Part-time
Self-employed
Student
Not employed
Retired
Prefer not to say

Q20

Chat Message

Thank you for your time—your feedback helps us design clearer, more trustworthy first-session experiences.

Frequently Asked Questions

What is QuestionPunk?

QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.

How do I create my first survey?

Sign up, then decide how you want to build: let the AI generate a survey from your prompt, pick a template, or start from scratch. Choose question types, set logic, and preview before sharing.

How can I share surveys with my team?

Send a project link so teammates can view and collaborate instantly.

Can the AI generate a survey from a prompt?

Yes. Provide a prompt and QuestionPunk drafts a survey you can tweak before sending.

How long does support typically take to reply?

We reply within 24 hours—often much sooner. Include key details in your message to help us assist you faster.

Can I export survey results?

Absolutely. Export results as CSV straight from the results page for quick data work.

Trust