All Templates

Mystery Shopping Readiness Survey Template – Store Manager

Assess retail store readiness, align goals, and launch a successful mystery shopping program with this manager survey template. Free to use. 7–9 minutes.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
chat message
Thanks for participating. Use your best estimate when exact numbers aren’t available.
Q2
multiple choice
Which best describes your store’s experience with mystery shopping to date?
  • Never used
  • Piloted before (limited duration)
  • Currently running
  • Used previously but paused
Q3
matrix
How important is each potential goal for a mystery shopper program?
Q4
short text
In one sentence, how would you define success for a mystery shopper program at your store?
Max 100 chars
Q5
opinion scale
How aligned is your leadership on adopting or continuing mystery shopping in the next 6 months?
Q6
multiple choice
Which best describes budget availability for mystery shopping over the next quarter?
  • No dedicated budget
  • Pilot-only budget
  • Limited ongoing budget
  • Robust ongoing budget
  • Not sure
Q7
numeric
Approximately how many unique mystery shop visits per quarter would be useful for your store?
Q8
ranking
Rank the scenarios that would deliver the most insight for your store (drag to rank, top = most important).
Q9
dropdown
Preferred reporting cadence for results and insights:
Q10
matrix
How likely are you to use findings in each of the following ways?
Q11
rating
How confident are you that your team can act on findings within 30 days?
Q12
multiple choice
When could a pilot realistically start?
  • Within 30 days
  • 31–60 days
  • 61–90 days
  • 90+ days
  • Unsure
Q13
multiple choice
Quality check: To confirm you're paying attention, please select "I am paying attention."
  • I am paying attention
  • Apple
  • Orange
  • Banana
Q14
multiple choice
What is your role at this location?
  • Store Manager
  • Assistant/Associate Manager
  • Owner/Operator
  • District/Area Manager
  • Other
Q15
dropdown
Approximately how many associates work at your store (total headcount)?
Q16
dropdown
Where is your store located?
Q17
dropdown
How long have you been in your current role?
Q18
long text
Any constraints or requirements we should consider (e.g., union rules, brand standards, security)?
Max 600 chars
Q19
ai interview
AI Interview: 2 Follow-up Questions on your responses
AI Interview
Q20
chat message
Thanks for your time—your input will directly shape the program. You may close this window now.

Ready to Get Started?

Launch your survey in minutes with this pre-built template

Mystery Shopping Readiness Survey Template – Store Manager - Survey Template | QuestionPunk