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Information Architecture (IA) Tree Testing Survey Template

Validate your site's information architecture and navigation labels. Use this tree testing survey template to measure findability and improve UX with data.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Chat Message
Thanks for helping us validate findability and information architecture for key tasks.
Q2
Multiple Choice
How often do you use new websites or apps to complete tasks?
  • Daily
  • A few times a week
  • About once a week
  • A few times a month
  • Less often
  • Never
Q3
Multiple Choice
Which device do you primarily use for these tasks?
  • Desktop or laptop
  • Smartphone
  • Tablet
  • Use both equally
Q4
Multiple Choice
Attention check: To confirm you are paying attention, please select "I am paying attention."
  • I am paying attention
  • I am not paying attention
  • Prefer not to say
Q5
Multiple Choice
Where would you look first to find pricing and plans?
  • Pricing & Plans
  • Features
  • Product
  • Account / Billing
  • Get started / Sign up
  • Support / Help
  • Company / About
  • Search
Q6
Multiple Choice
Where would you go to contact customer support?
  • Help Center / Support
  • Contact Us
  • Chat icon
  • Account
  • Community / Forum
  • Email link in footer
  • Search
Q7
Multiple Choice
Where would you change your account or billing settings?
  • Profile avatar menu
  • Account / Billing
  • Settings
  • My Account
  • Help Center
  • Footer links
  • Search
Q8
Multiple Choice
Where would you learn how a specific feature works?
  • Help Center / Docs
  • Product tour / onboarding
  • Tooltips / help icons (?)
  • Blog / Resources
  • Community / Forum
  • Search
  • Contact support
Q9
Matrix
How easy would each task be to find on a typical site?
RowsVery easySomewhat easyNeither easy nor hardSomewhat hardVery hard
Find pricing & plans•••••
Contact customer support•••••
Change account settings•••••
Learn how a feature works•••••
Q10
Ranking
Rank the following top navigation labels by prominence (1 = most prominent).
Drag to order (top = most important)
  1. Pricing
  2. Features
  3. Solutions
  4. Resources
  5. Support
  6. Company
Q11
Short Text
What label would you use for the menu item that shows pricing?
Max 100 chars
Q12
Opinion Scale
How confident are you in finding common tasks on a new site?
Range: 1 – 10
Min: Not at all confidentMid: Neither confident nor unconfidentMax: Very confident
Q13
Multiple Choice
What is your age range?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65 or older
  • Prefer not to say
Q14
Multiple Choice
How do you describe your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q15
Dropdown
Which region are you currently in?
  • North America
  • Europe
  • Latin America
  • Asia-Pacific
  • Middle East & North Africa
  • Sub-Saharan Africa
  • Other / Multiple
Q16
Multiple Choice
Which roles describe you? Select all that apply.
  • General consumer
  • Student
  • Business decision-maker
  • Developer / Engineer
  • Designer / UX
  • Marketer
  • Customer support
  • Operations
  • Other
Q17
Long Text
Any other feedback about labels, navigation, or where you expected to find tasks?
Max 600 chars
Q18
AI Interview
AI Interview: 2 Follow-up Questions on Findability and Labels
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q19
Chat Message
Thanks for participating—your input helps us improve navigation and labeling.

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