Retail Receipt Format & Data Privacy Preferences Survey
Measures in-store shoppers' preferences for digital versus paper receipts and their comfort with retailer data use, informing receipt digitization and privacy strategy decisions.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
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Detailed Reports
Comprehensive insights and recommendations
Template Overview
24
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! This survey explores your preferences for receipt formats (paper vs. digital) and your views on how retailers use receipt-related data. It should take approximately 5–7 minutes.
Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we're interested in your honest opinions. All responses are confidential and will be reported only in aggregate.
Please click 'Next' to begin.
Q2
Multiple Choice
In the past 30 days, approximately how many in-store shopping trips have you made?
0
1–2
3–5
6–10
11 or more
Q3
Multiple Choice
For your most recent in-store purchase, what type of receipt did you receive, if any?
Paper only
Digital only (email/app/SMS)
Both paper and digital
No receipt
Q4
Multiple Choice
When you have a choice, which receipt format do you generally prefer?
Digital receipt
Paper receipt
No preference
It depends
No receipt
Q5
Multiple Choice
In the past 3 months, which digital receipt channels have you used? Select all that apply.
Email
Text/SMS
Retailer app
Mobile wallet (Apple/Google)
QR code link
Post-purchase web portal
Other
None of these
Q6
Multiple Choice
If you ever choose paper receipts, what are the main reasons? Select all that apply.
Habit / what I'm used to
Easier to verify purchase right away
Prefer not to share contact info
Paper works better for returns
I keep paper records
Store doesn't offer digital
Other
Not applicable — I never choose paper
Q7
Multiple Choice
If you ever choose digital receipts, what are the main reasons? Select all that apply.
Convenient / always accessible on my phone
Better for the environment
Easier to search and organize
Automatically links to loyalty/rewards
Reduces paper clutter
Required by the retailer
Other
Not applicable — I never choose digital
Q8
Opinion Scale
Overall, how satisfied are you with the receipt format you typically receive?
Range: 1 – 7
Min: Not at all satisfiedMid: NeutralMax: Extremely satisfied
Q9
Opinion Scale
How likely are you to switch to (or continue using) digital receipts as your primary format in the next 6 months?
Range: 1 – 7
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q10
Multiple Choice
Which of the following would you be comfortable sharing with a retailer to receive digital receipts? Select all that apply.
Email address
Mobile number
Retailer app account
Mobile wallet (Apple/Google)
I prefer not to share any contact info
Other
Q11
Opinion Scale
How comfortable are you with a retailer using your receipt data to send you personalized offers or coupons?
Range: 1 – 7
Min: Not at all comfortableMid: NeutralMax: Completely comfortable
Q12
Opinion Scale
How comfortable are you with a retailer tracking your purchase history over time using receipt data?
Range: 1 – 7
Min: Not at all comfortableMid: NeutralMax: Completely comfortable
Q13
Opinion Scale
How comfortable are you with a retailer using your receipt data to process returns or warranty claims?
Range: 1 – 7
Min: Not at all comfortableMid: NeutralMax: Completely comfortable
Q14
Opinion Scale
How comfortable are you with a retailer sharing your receipt data with third-party partners?
Range: 1 – 7
Min: Not at all comfortableMid: NeutralMax: Completely comfortable
Q15
Multiple Choice
Which of the following controls would make you more comfortable with digital receipts? Select all that apply.
Clear opt-out for marketing
Use contact info only for receipts
Ability to delete my data anytime
See and download my stored data
Short data retention (e.g., 30 days)
None of these
Other
Q16
Opinion Scale
How much do you trust the retailer you shop at most often to protect your receipt data?
Range: 1 – 7
Min: Not at allMid: NeutralMax: Completely
Q17
Long Text
Based on your responses in this survey, please share any additional thoughts or feelings about receipt formats or how retailers handle your data.
Max chars
Q18
AI Interview
We'd like to explore your thoughts on receipt preferences and data privacy in a bit more depth. Please share openly — there are no right or wrong answers.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 6
Q19
Dropdown
What is your age range?
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q20
Multiple Choice
Which of the following best describes your gender?
Woman
Man
Non-binary
Prefer to self-describe
Prefer not to say
Q21
Dropdown
Which region do you currently live in?
North America
Europe
Asia-Pacific
Latin America
Middle East/Africa
Prefer not to say
Q22
Dropdown
What is the highest level of education you have completed?
Some high school or less
High school or equivalent
Some college / associate degree
Bachelor's degree
Postgraduate degree
Prefer not to say
Q23
Multiple Choice
What is your current employment status?
Employed full-time
Employed part-time
Self-employed
Student
Homemaker/caregiver
Unemployed
Retired
Prefer not to say
Q24
Chat Message
Thank you for completing this survey. Your responses have been recorded and will be kept confidential. If you have any questions, please contact the research team.
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