Collect stakeholder feedback to assess impact, risk, and mitigation before sunsetting a feature. Use this survey template to inform change management decisions.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Sample Survey Items
Q1
Multiple Choice
How often do you currently use this feature?
Weekly or more
About monthly
Used in the past, not currently
Never used
Q2
Numeric
In the past 30 days, approximately how many times did you use this feature?
Accepts a numeric value
Whole numbers only
Q3
Multiple Choice
When did you last use this feature?
Within the last week
2–4 weeks ago
1–3 months ago
3–6 months ago
Over 6 months ago
Q4
Multiple Choice
Which activities has this feature supported for you? (Select all that apply)
Data export or reporting
Automation or scheduling
Integration with other tools
Navigation or discovery
Collaboration or sharing
Compliance or audit needs
Troubleshooting or diagnostics
Q5
Opinion Scale
If this feature were removed today, how disruptive would that be over the next 3 months?
Range: 1 – 10
Min: No disruptionMid: Moderate disruptionMax: Severe disruption
Q6
Matrix
If the feature is deprecated, what level of impact would you expect in each area?
Rows
None
Low
Moderate
High
Severe
Time to complete tasks
•
•
•
•
•
Quality of outcomes
•
•
•
•
•
Risk of errors
•
•
•
•
•
Training/onboarding effort
•
•
•
•
•
Customer commitments/SLAs
•
•
•
•
•
Compliance or regulatory risk
•
•
•
•
•
Q7
Multiple Choice
Do you already have a workaround or alternative?
Yes—clear alternative(s) ready
Partial workaround
No—unsure of alternatives
Not needed—we don’t rely on this feature
Q8
Multiple Choice
Which alternatives would you likely use? (Select all that apply)
Another built-in feature
Third-party tool or plug-in
Internal/custom-built tool
API-based integration
Manual steps or process change
Defer or stop doing the task
Q9
Ranking
Drag to rank your top considerations when choosing an alternative (top = most important).
Drag to order (top = most important)
Feature parity
Setup effort
Ongoing cost
Security/compliance
Data migration ease
Performance/reliability
User training needed
Q10
Multiple Choice
What support would be most helpful during a transition? (Select all that apply)
How-to guides or tutorials
Migration checklist
One-on-one assistance
Sample scripts or templates
API documentation
Temporary overlap period
Change log/notifications
Community forum thread
Q11
Rating
How helpful would a 60-day overlap period (old and new) be?
Scale: 11 (star)
Min: Not helpfulMax: Very helpful
Q12
Opinion Scale
What minimum notice period would you prefer before removal?
Range: 1 – 10
Min: 0–2 weeksMid: 3 monthsMax: 6+ months
Q13
Multiple Choice
Attention check: Please select “I am paying attention.”
I am paying attention
I am not paying attention
Q14
Multiple Choice
What is your primary role?
Individual contributor
Team lead/manager
Executive/owner
Consultant/contractor
Other
Q15
Multiple Choice
What is your organization size?
1–10
11–50
51–200
201–1,000
1,001–5,000
5,001+
Q16
Multiple Choice
Which industry best describes your organization?
Technology
Finance
Healthcare
Education
Retail/eCommerce
Manufacturing
Government/Nonprofit
Other
Q17
Multiple Choice
How long have you used our product?
Less than 3 months
3–12 months
1–3 years
3+ years
Q18
Multiple Choice
Which region are you primarily based in?
North America
Europe
Asia-Pacific
Latin America
Middle East/Africa
Other
Q19
Long Text
Anything else we should know about your use cases, constraints, or risks?
Max 600 chars
Q20
Chat Message
Welcome! This brief survey should take about 5–7 minutes. Please answer based on your recent experience.
Q21
AI Interview
AI Interview: 2 Follow-up Questions on feature deprecation impact
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q22
Chat Message
Thank you for your time—your feedback will directly inform our deprecation plan and mitigation support.
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