Welcome! This survey takes about 6–8 minutes. Please answer about your use of our product for one specific job-to-be-done over the past 30 days. Your responses are confidential and will help us improve.
In the past 30 days, how often did you use our product for this job?
- Daily
- Several times a week
- Weekly
- Every 2–3 weeks
- Monthly or less
Which best describes the primary job you use our product to accomplish?
- Plan/decide what to do
- Execute/complete the work
- Monitor and report outcomes
Overall, how satisfied are you with how well our product helps you accomplish this job?
What, if anything, made this job difficult or unsatisfying? Please share a recent example.
Max 600 chars
Approximately how many times did you do this job with our product in the past 30 days?
For this job, how important are the following outcomes?
And how satisfied are you with our product on each outcome today?
Which outcomes would you most like us to improve next? Select up to three.
- Minimize time to complete the job
- Reduce errors and rework
- Increase confidence in the result
- See progress and status at a glance
- Coordinate smoothly with others
- Easily find the information needed
- Avoid unnecessary interruptions and handoffs
When coordinating with others for this job, which channels are most used? Select all that apply.
- Email
- Team chat (e.g., Slack/Teams)
- Docs/wikis
- Project boards/tasks
- Scheduled meetings
- Ad-hoc calls
- Other
If we had to make trade-offs, rank what matters most for this job (top = most important).
Attention check: To confirm you are paying attention, please select 5 - Strongly agree.
Besides our product, what other tools do you use for this job? Select all that apply.
- Spreadsheets
- Email
- Team chat
- Docs/wikis
- Project management
- BI/analytics
- Custom scripts/automation
- None of these
- Other
Briefly describe the last time you did this job. What was the situation and goal?
Max 600 chars
If we improved just one thing to make this job easier, what should it be?
Max 600 chars
Which best describes your role?
- Individual contributor
- People manager
- Executive/leader
- Operations
- Product/Design
- Engineering/Technical
- Data/Analytics
- Sales/Marketing
- Support/Success
- Other
How long have you used our product?
- Less than 3 months
- 3–12 months
- 1–2 years
- 3+ years
About how many people regularly collaborate with you on this job?
About how many employees are in your company?
- 1
- 2–10
- 11–50
- 51–200
- 201–1,000
- 1,001–5,000
- 5,001+
Any other comments or details you’d like to share?
Max 600 chars
AI Interview: 2 Follow-up Questions on your top outcomes
Thanks for your time—your input directly informs our roadmap.