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Faceted Search & Filter Usability Evaluation

Evaluates the discoverability, relevance, clarity, and control of search-filter experiences from the end-user perspective. Ideal for UX researchers and product teams seeking actionable feedback on faceted navigation.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

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Detailed Reports

Comprehensive insights and recommendations

Template Overview

28

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome, and thank you for participating! This survey explores your recent experience using search filters on a product or website. • Estimated time: 8–10 minutes • Your participation is entirely voluntary, and you may stop at any time. • All responses are confidential and will be reported only in aggregate. • There are no right or wrong answers—we are simply interested in your honest opinions. By continuing, you consent to participate in this research.
Q2
Multiple Choice
Have you used search filters (e.g., price, brand, rating, category) on any product or website in the past 90 days?
  • Yes
  • No
Q3
Chat Message
For the rest of this survey, please think of the one product or website where you most often use search filters. Answer all questions based on your recent experience with it.
Q4
Dropdown
When did you last use search filters on that product?
  • Within the past week
  • 1–2 weeks ago
  • 3–4 weeks ago
  • 1–2 months ago
  • About 3 months ago
Q5
Dropdown
In the past 90 days, approximately how often have you used search filters on that product?
  • Multiple times a day
  • About once a day
  • A few times a week
  • About once a week
  • A few times a month
  • Once or twice total
Q6
Dropdown
Which platform do you primarily use when filtering on that product?
  • Desktop website
  • Mobile app
  • Mobile web browser
  • Tablet app
  • Tablet web browser
  • Other
Q7
Dropdown
How would you describe your familiarity with this product's filter features?
  • Beginner — I rarely explore filter options
  • Intermediate — I use common filters comfortably
  • Advanced — I use most available filters regularly
  • Expert — I know the filter system thoroughly
  • Not sure
Q8
Multiple Choice
Which of the following filter types do you typically use on that product? Select all that apply.
  • Price / cost
  • Brand
  • Category / type
  • Rating / reviews
  • Availability / in stock
  • Size / dimensions
  • Color
  • Delivery speed / shipping options
  • Location / distance
  • Features / specifications
  • Other (please specify)
Q9
Opinion Scale
How easy or difficult was it to locate the filter controls on that product?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q10
Opinion Scale
How clear or unclear were the filter labels and category names the last time you used them?
Range: 1 7
Min: Very unclearMid: NeutralMax: Very clear
Q11
Opinion Scale
How clear or unclear were the result counts and available values shown alongside filters?
Range: 1 7
Min: Very unclearMid: NeutralMax: Very clear
Q12
Multiple Choice
Where do you usually start when applying filters on that product?
  • Left sidebar
  • Top bar or tabs
  • Within the results list
  • Separate filters screen
  • Start with a search, then refine
  • I don't remember
Q13
Opinion Scale
Overall, how relevant or irrelevant are the results after you apply filters?
Range: 1 7
Min: Completely irrelevantMid: NeutralMax: Highly relevant
Q14
Multiple Choice
Which of the following issues, if any, have you encountered when using filters on that product? Select all that apply.
  • Too many irrelevant items remain
  • Too few results after filtering
  • Filter values don't match my expectations
  • Filters combine in unexpected ways (AND vs. OR)
  • Cannot exclude specific values (e.g., hide certain brands)
  • Active filters are not clearly visible
  • Results update slowly
  • None of the above
Q15
Long Text
If you can recall a time when filters produced unexpected results—either hiding relevant items or showing irrelevant ones—please briefly describe what happened.
Max chars
Q16
Opinion Scale
How satisfied or dissatisfied are you with the level of control you have over filtering options on that product?
Range: 1 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q17
Multiple Choice
How do filters apply on that product?
  • Update automatically as I select
  • Require tapping Apply / Done
  • Varies by context
  • Not sure
Q18
Opinion Scale
How easy or difficult is it to manage active filters (viewing, changing, or clearing them) during a search?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q19
Dropdown
In a typical search session on that product, approximately how many filters do you apply?
  • 1
  • 2–3
  • 4–5
  • 6–10
  • More than 10
Q20
Dropdown
After applying filters, how quickly do you typically reach acceptable results?
  • Almost instantly (under 2 seconds)
  • A few seconds (2–5 seconds)
  • Several seconds (6–15 seconds)
  • Noticeably slow (16–30 seconds)
  • Very slow (more than 30 seconds)
Q21
Ranking
Please rank the following aspects of the filtering experience by how important each is to you, from most to least important.
Drag to order (top = most important)
  1. Result relevance
  2. Speed and performance
  3. Ease of finding filter controls
  4. Clarity of filter labels
  5. Ability to include or exclude values precisely
  6. Visibility and management of active filters
Q22
Long Text
Based on your responses in this survey, if you could change one thing about the filter or facet experience on this product, what would it be?
Max chars
Q23
AI Interview
Thank you for your written feedback. We'd like to explore a couple of your responses in more detail. An AI moderator will ask you up to 2 short follow-up questions about your search-filter experience.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 7
Q24
Dropdown
What is your age group?
  • Under 18
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65 or older
  • Prefer not to say
Q25
Dropdown
What is your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q26
Dropdown
Where do you currently live?
  • Africa
  • Asia
  • Europe
  • Latin America & Caribbean
  • Middle East
  • North America
  • Oceania
  • Prefer not to say
Q27
Dropdown
Which best describes your primary context when using this product?
  • Personal use
  • Work / professional use
  • Both equally
  • Other
  • Prefer not to say
Q28
Chat Message
Thank you for completing this survey! Your feedback will help improve the search-filter experience. Your responses are confidential and will be reported only in aggregate. If you have any questions, please contact the research team.

Frequently Asked Questions

What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
How do I create my first survey?
Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
Can I test my survey before launching?
Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
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QuestionPunk supports 142+ languages. Add languages from the survey editor, auto-translate questions, and share language-specific links. AI interviews also adapt to the respondent's language automatically.
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Can I export survey results?
Yes. Export as CSV (flat or wide layout), Excel (XLSX), or export the survey structure as PDF/Word. Filter by suspicious level, response type, language, or date range before exporting.
Does QuestionPunk detect fraudulent responses?
Yes. Every response is automatically classified with a suspicious level (low/medium/high) based on attention checks, response timing, and behavioral signals. You can filter flagged responses in the Responses tab.
What are the pricing plans?
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