Welcome! This survey focuses on your recent experience using search filters on a single product or service.
Think of the one product where you most often use search filters. Please answer based on your recent experience with that product.
When did you last use search filters on that product?
How often have you used its search filters in the past 30 days?
Which platform do you primarily use for filtering on that product?
Which filter types do you typically use on that product?
- Price / cost
- Brand
- Category / type
- Rating / reviews
- Availability / in stock
- Size / dimensions
- Color
- Delivery speed / shipping options
- Location / distance
- Features / specifications
Attention check: Please select “I am paying attention.”
- I am paying attention
- I am not paying attention
- I’m not sure
In the last 30 days, how easy was it to find where to filter?
How clear were these elements the last time you filtered?
Where do you usually start when applying filters?
- Left sidebar
- Top bar or tabs
- Within the results list
- Separate filters screen
- Start with a search, then refine
- I don’t remember
Overall, how relevant are results after you apply filters?
Which issues have you encountered in the last 30 days, if any?
- Too many irrelevant items remain
- Too few results after filters
- Filter values don’t match my mental model
- Filters combine in unexpected ways (AND vs OR)
- Can’t exclude values (e.g., hide brands)
- Active filters not obvious
- Results update slowly
- None of the above
Briefly describe a time when filters hid relevant items or showed irrelevant ones.
Max 600 chars
How satisfied are you with your control over filtering?
How do filters apply on that product?
- Update automatically as I select
- Require tapping Apply/Done
- Varies by context
- Not sure
How easy is it to see, change, or clear active filters mid-search?
Allocate 100 points to what matters most when you use filters.
Rank these filter types by usefulness for you on this product.
Typically, how many filters do you apply in a single session?
About how many seconds does it take to reach acceptable results after filtering?
Where do you currently live?
Which best describes your role when using this product?
How familiar are you with this product’s filters?
If you could change one thing about filters or facets on this product, what would it be?
Max 600 chars
AI Interview: 2 Follow-up Questions on Search Filters
Thanks for your time—you're all set!