Evaluates the discoverability, relevance, clarity, and control of search-filter experiences from the end-user perspective. Ideal for UX researchers and product teams seeking actionable feedback on faceted navigation.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
28
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome, and thank you for participating! This survey explores your recent experience using search filters on a product or website.
• Estimated time: 8–10 minutes
• Your participation is entirely voluntary, and you may stop at any time.
• All responses are confidential and will be reported only in aggregate.
• There are no right or wrong answers—we are simply interested in your honest opinions.
By continuing, you consent to participate in this research.
Q2
Multiple Choice
Have you used search filters (e.g., price, brand, rating, category) on any product or website in the past 90 days?
Yes
No
Q3
Chat Message
For the rest of this survey, please think of the one product or website where you most often use search filters. Answer all questions based on your recent experience with it.
Q4
Dropdown
When did you last use search filters on that product?
Within the past week
1–2 weeks ago
3–4 weeks ago
1–2 months ago
About 3 months ago
Q5
Dropdown
In the past 90 days, approximately how often have you used search filters on that product?
Multiple times a day
About once a day
A few times a week
About once a week
A few times a month
Once or twice total
Q6
Dropdown
Which platform do you primarily use when filtering on that product?
Desktop website
Mobile app
Mobile web browser
Tablet app
Tablet web browser
Other
Q7
Dropdown
How would you describe your familiarity with this product's filter features?
Beginner — I rarely explore filter options
Intermediate — I use common filters comfortably
Advanced — I use most available filters regularly
Expert — I know the filter system thoroughly
Not sure
Q8
Multiple Choice
Which of the following filter types do you typically use on that product? Select all that apply.
Price / cost
Brand
Category / type
Rating / reviews
Availability / in stock
Size / dimensions
Color
Delivery speed / shipping options
Location / distance
Features / specifications
Other (please specify)
Q9
Opinion Scale
How easy or difficult was it to locate the filter controls on that product?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q10
Opinion Scale
How clear or unclear were the filter labels and category names the last time you used them?
Range: 1 – 7
Min: Very unclearMid: NeutralMax: Very clear
Q11
Opinion Scale
How clear or unclear were the result counts and available values shown alongside filters?
Range: 1 – 7
Min: Very unclearMid: NeutralMax: Very clear
Q12
Multiple Choice
Where do you usually start when applying filters on that product?
Left sidebar
Top bar or tabs
Within the results list
Separate filters screen
Start with a search, then refine
I don't remember
Q13
Opinion Scale
Overall, how relevant or irrelevant are the results after you apply filters?
Which of the following issues, if any, have you encountered when using filters on that product? Select all that apply.
Too many irrelevant items remain
Too few results after filtering
Filter values don't match my expectations
Filters combine in unexpected ways (AND vs. OR)
Cannot exclude specific values (e.g., hide certain brands)
Active filters are not clearly visible
Results update slowly
None of the above
Q15
Long Text
If you can recall a time when filters produced unexpected results—either hiding relevant items or showing irrelevant ones—please briefly describe what happened.
Max chars
Q16
Opinion Scale
How satisfied or dissatisfied are you with the level of control you have over filtering options on that product?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q17
Multiple Choice
How do filters apply on that product?
Update automatically as I select
Require tapping Apply / Done
Varies by context
Not sure
Q18
Opinion Scale
How easy or difficult is it to manage active filters (viewing, changing, or clearing them) during a search?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q19
Dropdown
In a typical search session on that product, approximately how many filters do you apply?
1
2–3
4–5
6–10
More than 10
Q20
Dropdown
After applying filters, how quickly do you typically reach acceptable results?
Almost instantly (under 2 seconds)
A few seconds (2–5 seconds)
Several seconds (6–15 seconds)
Noticeably slow (16–30 seconds)
Very slow (more than 30 seconds)
Q21
Ranking
Please rank the following aspects of the filtering experience by how important each is to you, from most to least important.
Drag to order (top = most important)
Result relevance
Speed and performance
Ease of finding filter controls
Clarity of filter labels
Ability to include or exclude values precisely
Visibility and management of active filters
Q22
Long Text
Based on your responses in this survey, if you could change one thing about the filter or facet experience on this product, what would it be?
Max chars
Q23
AI Interview
Thank you for your written feedback. We'd like to explore a couple of your responses in more detail. An AI moderator will ask you up to 2 short follow-up questions about your search-filter experience.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 7
Q24
Dropdown
What is your age group?
Under 18
18–24
25–34
35–44
45–54
55–64
65 or older
Prefer not to say
Q25
Dropdown
What is your gender?
Woman
Man
Non-binary
Prefer to self-describe
Prefer not to say
Q26
Dropdown
Where do you currently live?
Africa
Asia
Europe
Latin America & Caribbean
Middle East
North America
Oceania
Prefer not to say
Q27
Dropdown
Which best describes your primary context when using this product?
Personal use
Work / professional use
Both equally
Other
Prefer not to say
Q28
Chat Message
Thank you for completing this survey! Your feedback will help improve the search-filter experience. Your responses are confidential and will be reported only in aggregate. If you have any questions, please contact the research team.
Frequently Asked Questions
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