Measures student satisfaction, perceived quality, and outcomes after academic advising sessions. Designed for institutional advising offices seeking actionable feedback to improve service delivery.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
21
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! Thank you for taking the time to share your feedback on academic advising. This survey takes approximately 3–5 minutes. Your responses are completely confidential and will be reported only in aggregate to improve advising services. Participation is voluntary, there are no right or wrong answers, and you may stop at any time.
Q2
Multiple Choice
When was your most recent academic advising interaction?
Within the last 2 weeks
2–4 weeks ago
1–3 months ago
3–6 months ago
More than 6 months ago
I have not met with an academic advisor
Q3
Dropdown
How many advising sessions have you had this academic term?
1
2
3
4
5 or more
Q4
Multiple Choice
How did your most recent advising interaction take place?
In person
Video call
Phone
Email or chat
Group workshop
Q5
Dropdown
How long did you wait between booking and your advising session?
Less than 1 day
1–3 days
4–7 days
8–14 days
More than 2 weeks
I did not need to book (walk-in)
Q6
Opinion Scale
How clearly did your advisor explain your academic options and next steps?
Range: 1 – 7
Min: Not at all clearlyMid: NeutralMax: Extremely clearly
Q7
Opinion Scale
How knowledgeable was your advisor about your degree requirements and academic policies?
Range: 1 – 7
Min: Not at all knowledgeableMid: NeutralMax: Extremely knowledgeable
Q8
Opinion Scale
How well did your advisor listen to and address your individual concerns?
Range: 1 – 7
Min: Not at all wellMid: NeutralMax: Extremely well
Q9
Opinion Scale
Overall, how satisfied are you with your most recent advising experience?
Range: 1 – 7
Min: Not at all satisfiedMid: NeutralMax: Extremely satisfied
Q10
Opinion Scale
How likely are you to recommend your advisor to another student?
Range: 1 – 7
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q11
Multiple Choice
Which of the following outcomes did you leave your advising interaction with? Select all that apply.
A plan for next term's courses
An updated degree audit or plan
Referrals to campus resources
Financial aid or policy guidance
Steps for academic improvement
Career or internship advice
None of the above
Q12
AI Interview
We'd like to understand your advising experience in more depth. An AI moderator will ask you a couple of follow-up questions about what worked well and what could be improved.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q13
Long Text
Based on your responses in this survey, please share any additional thoughts or suggestions about your academic advising experience.
Max chars
Q14
Multiple Choice
What is your current student status?
Undergraduate—first year
Undergraduate—second year
Undergraduate—third year
Undergraduate—fourth year or more
Graduate—master's
Graduate—doctoral
Professional/other graduate
Non-degree/continuing education
Prefer not to say
Q15
Dropdown
Which best describes your primary field of study?
Arts and humanities
Business
Education
Engineering
Health professions
Natural sciences
Social sciences
Computer and information sciences
Law or public policy
Undeclared
Other (please specify)
Q16
Multiple Choice
What is your enrollment status this term?
Full-time
Part-time
Prefer not to say
Q17
Multiple Choice
What is your age range?
Under 18
18–20
21–24
25–34
35–44
45 or older
Prefer not to say
Q18
Multiple Choice
How do you describe your gender?
Woman
Man
Non-binary
Prefer to self-describe
Prefer not to say
Q19
Dropdown
Where is your institution located?
Africa
Asia
Europe
Latin America & Caribbean
Middle East
North America
Oceania
Prefer not to say
Q20
Multiple Choice
Are you a first-generation college student? (Neither parent/guardian has a bachelor's degree.)
Yes
No
Prefer not to say
Q21
Chat Message
Thank you for completing this survey! Your feedback is valuable and will be used to improve academic advising services at your institution.
Frequently Asked Questions
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