Q01
Long Text
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AI Chatbot Effectiveness in Student Advising & Support
This survey evaluates student experiences with AI chatbot advising and support services. It measures usage patterns, task types, perceived success rates, satisfaction, trust, comparison to human advisors, and areas for improvement.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
26 questions · ~4 min
Q02
Multiple Choice
Have you used an AI chatbot for academic advising or student support services at your institution?
Q03
Multiple Choice
In the current or most recent semester, approximately how often have you used the AI chatbot for advising or support?
Q04
Long Text
Thinking about your overall experience, how often has the AI chatbot successfully resolved your questions or tasks?
Q05
Long Text
How much do you trust the accuracy of the information provided by the AI chatbot?
Q06
Multiple Choice
Have you also consulted a human advisor for academic advising or student support this semester?
Q07
AI Interview
We'd like to hear more about your specific experiences with the AI chatbot. Please describe a recent interaction you had — what were you trying to accomplish, what happened, and how could the experience have been better?
Q08
Long Text
How likely are you to continue using the AI chatbot for advising or support in the future?
Q09
Long Text
Based on your responses in this survey, please share any additional thoughts or feelings about the AI chatbot advising experience that we may not have covered.
Q10
Long Text
What is your current year of study?
Q11
Multiple Choice
Which of the following tasks have you attempted using the AI chatbot? Select all that apply.
Q12
Long Text
Overall, how satisfied are you with the quality of responses provided by the AI chatbot?
Q13
Long Text
How confident are you in making academic decisions based on the AI chatbot's recommendations?
Q14
Long Text
Compared to a human advisor, how would you rate the AI chatbot on accuracy of information?
Q15
Long Text
How likely are you to recommend the AI chatbot to a fellow student?
Q16
Long Text
What is your primary field of study?
Q17
Long Text
How satisfied are you with the accuracy of the information provided by the AI chatbot?
Q18
Long Text
Compared to a human advisor, how would you rate the AI chatbot on understanding your specific situation?
Q19
Long Text
What is your age range?
Q20
Long Text
How satisfied are you with the speed of the AI chatbot's responses?
Q21
Long Text
Compared to a human advisor, how would you rate the AI chatbot on convenience and accessibility?
Q22
Long Text
How satisfied are you with the clarity and understandability of the AI chatbot's responses?
Q23
Long Text
Compared to a human advisor, how would you rate the AI chatbot on the overall quality of support provided?
Q24
Long Text
How satisfied are you with the helpfulness of the AI chatbot in addressing your specific needs?
Q25
Multiple Choice
If you could choose, which option would you most prefer for academic advising or support?
Q26
Long Text
How satisfied are you with how easy the AI chatbot is to use?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.