In the last 6 months, how often did you contact HR for help?
- 0 times
- 1–2 times
- 3–5 times
- 6–10 times
- More than 10 times
Approximately when did you last seek HR information or support (via person, email, portal, or documents)?
In the last 3 months, which channels did you use to contact HR? Select all that apply. If none, select "I did not contact HR" only.
- Email
- HR service desk / ticketing
- Phone or Teams/Slack
- In-person
- Manager escalated on my behalf
- HR portal or chatbot
- Other
- I did not contact HR
Which HR area did you most recently interact with?
Typically, how many business hours pass before you receive a first response from HR?
In the last 3 months, HR responded in a timely manner.
Overall, how satisfied are you with the time to resolution (beyond the first response) in the last 3 months?
Thinking about the past 3 months, please rate the clarity of HR communications.
In the last 6 months, HR decisions seemed fair and consistent.
Attention check: To confirm you are paying attention, please select "I am paying attention".
- I am paying attention
- I am not paying attention
- Prefer not to say
Please share a brief example of a clear or helpful HR communication you received in the last 6 months (optional).
Max 600 chars
Rank where HR should improve first (1 = top priority).
Allocate 100 points to where HR should focus improvement resources.
If applicable, describe a situation that felt unclear or unfair, and what would have improved it.
Max 600 chars
Any other feedback about your recent HR experience? (optional)
Max 600 chars
AI Interview: 2 Follow-up Questions on Your HR Experience
Your primary department/function
Region you primarily work from
Thank you for your time—your feedback helps us improve HR services.